Ratings based on 948 Guest Reviews

Hear it directly from our travellers
4.4 out of 5
83% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 26, 2024 on Hotels
5 out of 5
by A traveller

Posted Jan. 6, 2024 on Expedia
It's a really good hotel, Only complain is the the park is very expensive! Euro12 for 2 hours of parking! WOW
5 out of 5
by A traveller

Great hotel

Posted Jan. 3, 2024 on Hotels
Really well placed for visiting Cologne. Excellent service and breakfast delicious and plentiful. The parking was very handy but be aware that it does cost. We were happy to pay knowing that the car was safe. We’d definitely stay here again.
4 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 1, 2024 on Hotels
5 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 31, 2023
5 out of 5
by A traveller

Posted Dec. 30, 2023 on Expedia
Easy check in and out. Professional staff. Very clean and room are actually spacious considering this is Europe. Very friendly and very helpful staff. Definitely a great stay.
1 out of 5
by A traveller

Posted Dec. 23, 2023 on Expedia
Horrible experience, no parking at property (hotel has 100 rooms, they only have parking for a portion of that, hotel is in middle of city, shower flooded bathroom (2" of water throughput the bathroom), when reporting the issue, they responded "oh, that again" and finally moved us to an alternate room. Hotel heat was 80F throughout (great if you like it hot), very uncomfortable if you don't. Staff not helpful addressing problems, - took us 2 hrs. to find alternate parking!!! Would not recommend.
5 out of 5
by A traveller

Posted Dec. 7, 2023 on Expedia
Clean, staff friendly, great breakfast and everything in walking distance
4 out of 5
by A traveller

Posted Dec. 5, 2023 on Expedia
A nice hotel conveniently located for Cologne town centre and the famous Christmas markets. The room was nice and well appointed. It was very clean apart from a large make up stain on the carpet. The communal area could do with regular hoovering as the carpet was in a poor state. The breakfast was great and plentiful. The staff were lovely and helpful. The biggest issue for us was the bed. We both woke up with back pains. It’s a shame as it is a nice hotel however we wouldn’t come back due to the quality of our sleep.
4 out of 5
by A traveller

This traveller left a rating score only Posted Nov. 6, 2023 on Hotels
Back to Hotel Details Showing Reviews 1 - 10 of 948 Next