Ratings based on 293 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Chessington
Posted Mar. 11, 2024 on Expedia
Good hotel
Comment from Hotel Management
Mar. 26, 2024 by Leonardo Huang, Hotel Management
Vielen Dank für Ihr Feedback.
by A traveller
Posted Dec. 19, 2023 on Hotels
by A traveller
Posted Sep. 6, 2023 on Expedia
Das zimmer ist Modern und neu
Comment from Hotel Management
Sep. 6, 2023 by Leonardo Huang, Hotel Management
Vielen Dank für Ihr Feedback.
by A traveller
Posted Aug. 27, 2023 on Hotels
Comment from Hotel Management
Sep. 5, 2023 by Leonardo Huang, Hotel Management
Vielen Dank für Ihr Feedback.
by A traveller
major disruptive noise issue at hotel
Posted May 23, 2023 on Hotelsthe hotel rooms were acceptable but most rooms windows faced out into a horse shoe shaped courtyard which was the entry point for a large events hall within the hotel complex. During my stay of 4 nights there were events on there every night lasting to the early hours of the morning with a great deal of noise making it impossible to sleep. people were also drinking and making noise in this courtyard as well as noise when departing with bibbing vehicle horns. In summary a terrible location for a hotel. I have submitted a sepearte email claim to hotel copied to hotels.com. It is the hotels responsibility to inform guests by way of hotels.com or directly if necessary of these potential issues at time of booking. I recieved no such advice.
Comment from Hotel Management
May 25, 2023 by Leonardo , Hotel Management
Thanks for your feedback.
by A traveller
Posted Sep. 27, 2022 on Hotels
Comment from Hotel Management
Sep. 27, 2022 by Leonardo Huang, Hotel Management
Vielen Dank für Ihr Feedback.
by A traveller
Posted Sep. 24, 2022 on Hotels
Comment from Hotel Management
Sep. 27, 2022 by Leonardo Huang, Hotel Management
Danke schön
by A traveller
Posted Jun. 17, 2022 on Hotels
There were only 4 or 5 on-site parking spots. The rest were on the street. We were lucky enough to get one on site. It's right next to an event centre. If there is an event, it may get loud. We didn't hear much, though. Nice hotel. Good room. We liked having a fridge. There isn't much around as far as food or shopping.
Comment from Hotel Management
Jun. 17, 2022 by Leonardo Huang, Hotel Management
Thank you very much for your feedback.
by A traveller
Posted Mar. 21, 2022 on Expedia
Very nice hotel, quiet,clean . The only thing I didn’t like was that I didn’t get my room cleaned over two days of staying even when I asked for it.other than that, I loved it.
Comment from Hotel Management
Apr. 8, 2022 by Leonardo Huang, Hotel Management
Thank you very much for your feedback!
by A traveller
Posted Nov. 18, 2021 on Hotels
Comment from Hotel Management
Dec. 23, 2021 by Leonardo Huang, Hotel Management
Vielen Dank!
