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Shangri-La Colombo

5.0 star property
5-star luxury hotel near Galle Face Green, connected to a shopping center

Choose dates to view prices

Photo gallery for Shangri-La Colombo

2 bars/lounges, lobby lounge
Lobby
View from room
Egyptian cotton sheets, down comforters, minibar, in-room safe
3 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Room service

Explore the area

View in a map
1 Galle Face, Colombo, 00200
  • Place, One Galle Face
    ‪1 min walk‬
  • Place, Galle Face Green
    ‪2 min walk‬
  • Place, Galle Face Beach
    ‪5 min walk‬
  • Airport, Colombo (CMB-Bandaranaike Intl.)
    ‪31 min drive‬

Room options

Specialty Suite

  • Sleeps 2

View all photos for Deluxe Twin Room, Lake View

Egyptian cotton sheets, down comforters, minibar, in-room safe

Deluxe Twin Room, Lake View

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Club, Room, 1 King Bed, Ocean View - Lounge access with breakfast, high tea & happy hour

Egyptian cotton sheets, down comforters, minibar, in-room safe

Horizon Club, Room, 1 King Bed, Ocean View - Lounge access with breakfast, high tea & happy hour

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club, Room, 1 King Bed, Lake View - Lounge access with breakfast, high tea & happy hour

Egyptian cotton sheets, down comforters, minibar, in-room safe

Horizon Club, Room, 1 King Bed, Lake View - Lounge access with breakfast, high tea & happy hour

  • 42 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

Egyptian cotton sheets, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Ocean View

9.8 out of 10
Exceptional
(7 reviews)
  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Lake View

Egyptian cotton sheets, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Lake View

9.8 out of 10
Exceptional
(12 reviews)
  • 42 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Balcony

View from room

Premier Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Ocean View

Egyptian cotton sheets, down comforters, minibar, in-room safe

Premier Room, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(5 reviews)
  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed - Lounge access with breakfast, high tea & happy hour

Executive Suite, 1 King Bed - Lounge access with breakfast, high tea & happy hour

Executive Suite, 1 King Bed - Lounge access with breakfast, high tea & happy hour

10.0 out of 10
Exceptional
(1 review)
  • 84 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 1 Bedroom - Lounge access with breakfast, high tea & happy hour

View from room

Apartment, 1 Bedroom - Lounge access with breakfast, high tea & happy hour

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms - Lounge access with breakfast, high tea & happy hour

Apartment, 2 Bedrooms - Lounge access with breakfast, high tea & happy hour

Apartment, 2 Bedrooms - Lounge access with breakfast, high tea & happy hour

7.0 out of 10
Good
(2 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

Premier Ocean View King Room

  • Sleeps 3

Deluxe Lake View King Room

  • Sleeps 3

View all photos for Shangri-La Suite

Bathroom

Shangri-La Suite

  • Sleeps 2

One-Bedroom Apartment

  • Sleeps 3

View all photos for Deluxe Twin Room With Ocean View

Combined shower/tub, deep soaking tub, free toiletries, bathrobes

Deluxe Twin Room With Ocean View

  • Sleeps 3

View all photos for Deluxe King Room With Ocean View

Combined shower/tub, deep soaking tub, free toiletries, bathrobes

Deluxe King Room With Ocean View

  • Sleeps 3

View all photos for Deluxe Twin Room With Lake View

Egyptian cotton sheets, down comforters, minibar, in-room safe

Deluxe Twin Room With Lake View

  • Sleeps 3

Premier Balcony Room Non Smoking

  • Sleeps 3

Premier King Room With Ocean View

  • Sleeps 3

Premier Twin Room With Ocean View

  • Sleeps 3

Two-Bedroom Apartment

  • Sleeps 6

Executive Twin Suite

  • Sleeps 3

Horizon Club Lake View King

  • Sleeps 3

Horizon Club Ocean View Twin

  • Sleeps 3

Horizon Club Lake View Twin

  • Sleeps 3

Horizon Club Ocean View King

  • Sleeps 3

Deluxe King Room With Ocean View-Smoking

  • Sleeps 3

View all photos for Deluxe Lake View Room

Egyptian cotton sheets, down comforters, minibar, in-room safe

Deluxe Lake View Room

  • Sleeps 2

View all photos for Deluxe Ocean View Room

Egyptian cotton sheets, down comforters, minibar, in-room safe

Deluxe Ocean View Room

  • Sleeps 2

Premier Balcony Room

  • Sleeps 3

View all photos for Premier Ocean View Room

Egyptian cotton sheets, down comforters, minibar, in-room safe

Premier Ocean View Room

  • Sleeps 2

Executive Suite

  • Sleeps 3

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About the area

Colombo

Beachside getaway.With a stay at this Kompannaweediya hotel, you'll be within half a mile (1 km) of Galle Face Green and 2 miles (3 km) of Pettah Market. Colombo City Centre and Jami Ul-Alfar Mosque are also within 2 miles (3 km).

What's nearby

  • One Galle Face - 1 min walk - 0.0 km
  • Galle Face Green - 2 min walk - 0.2 km
  • Galle Face Beach - 5 min walk - 0.5 km
  • Bally's Casino - 16 min walk - 1.4 km
  • Colombo City Centre - 2 min drive - 1.9 km

Getting around

  • Colombo Fort Station - 9 min drive
  • Bandaranaike Intl. Airport (CMB) - 45 min drive

Restaurants

  • ‪Bombay Borough - ‬1 min walk
  • ‪The T-Lounge & Bar By Dilmah - ‬1 min walk
  • ‪Pastamania - ‬1 min walk
  • ‪Dinemore - One Galle Face - ‬1 min walk
  • ‪Ramen Izakaya Makotoya - ‬1 min walk

About this property

Shangri-La Colombo

5-star luxury hotel near Galle Face Green, connected to a shopping center
Shangri-La Colombo offers its guests a full-service spa, an outdoor pool, and a hot tub. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 50203 square feet (4664 square meters) and includes a conference center. A sauna, a rooftop terrace, and multilingual staff are also featured at the luxury Shangri-La Colombo. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

This 5-star Colombo hotel is smoke free.

  • 1 building
  • 541 guestrooms or units
  • 27 levels
  • 3 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 50203 sq ft of conference space
  • 4664 sq m of conference space
  • Built in 2017
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Coffee shop
Shangri-La Colombo offers 541 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and down comforters. A pillow menu is available. LED televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 20 for adults and USD 10 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Art gallery
  • Designer stores
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LED TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shangri-La Colombo

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Airport shuttle fee: USD 75 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

The listed child breakfast fee applies to guests age 11 and younger.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Shangri Colombo Hotel
Shangri-La Hotel Colombo
Shangri-La Colombo
Hotel Shangri-La Hotel, Colombo Colombo
Colombo Shangri-La Hotel, Colombo Hotel
Hotel Shangri-La Hotel, Colombo
Shangri-La Hotel, Colombo Colombo
Shangri La Colombo
Shangri-La Hotel
Shangri-La
Shangri-La Colombo Hotel
Shangri La Hotel Colombo
Shangri-La Colombo Colombo
Shangri-La Colombo Hotel Colombo

Shangri-La Colombo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 377 out of 502 reviews
Rating 8 - Good. 82 out of 502 reviews
Rating 6 - Okay. 23 out of 502 reviews
Rating 4 - Poor. 13 out of 502 reviews
Rating 2 - Terrible. 7 out of 502 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

rajanikanth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Customer Service!

We were a family of 4 stayed at Shangri-La Colombo for 2 nights 3 days.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jehangir

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2025

10/10 Excellent

Anuruthan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in/out. Clean/Comfortable room and washroom comparable to western standards. Connected to Galle face mall. Daily room cleaning. Nice exterior pool on 4th floor overlooking the Galle face beach.
Stayed 5 nights in Jul 2025

10/10 Excellent

Mundeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service, breakfast buffet and the Shang Palace is definitely worth a visit! A perfect place to unwind and get over jet lag.
Stayed 2 nights in Jul 2025

8/10 Good

Christina

Stayed 2 nights in Jul 2025

8/10 Good

Manoj

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Average hotel

Not what I expected from Shangri la brand but it’s okay ! There are many areas where they can improve one of them is service staff near the smoking zone cafe. Either they are super busy or they won’t bother about guests at all. You keep asking for coffee or something and they will make sure you have to ask a couple of time before they serve you one
Stayed 3 nights in Jun 2025

8/10 Good

Waheeda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

"Excellent Stay with a Minor Breakfast Hiccup"

We recently stayed at the Shangri-La Hotel in Colombo and had an overall excellent experience. The hotel itself is beautiful, impeccably clean, and the service throughout was professional and warm. Our room was spacious, comfortable, and well-maintained, and the facilities throughout the hotel were of a very high standard. The only reason I am not giving a full five-star rating is due to the breakfast experience on our first morning, which unfortunately did not meet the expectations one would have of a hotel of this calibre. We were seated in a far section not typically used for breakfast, which was quite far from the food stations and had no staff presence to assist us. The egg station was understaffed, with only one chef and limited service plates, and basic condiments like salt and pepper were missing from the tables. Additionally, only instant oats were available rather than cooked oats, and there was no hot milk jug provided—something we've found standard at other five-star hotels. That said, we are pleased to note that these issues were addressed in the following days, and the breakfast experience significantly improved, reflecting the service standard we expected from Shangri-La. Despite the rocky start to our mornings, we thoroughly enjoyed our stay and would happily return. Thank you to the staff for making the rest of our visit so enjoyable.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ragutharan

Stayed 2 nights in Jul 2025

10/10 Excellent

Shubhaganth

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best recommendation to use this hotel and save time to walk around mall and good tasty.
Stayed 7 nights in Jul 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

ENOKA

Excellent service by all departments. I enjoyed my stay which was over a week and definitely looking forward for my next stay.
Stayed 7 nights in Jul 2025

10/10 Excellent

Jaslyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Great breakfast, loved the pettah tea! Excellent location. Nice rooms, great spa, friendly service. Will definitely stay again.
Stayed 3 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Honeymoon Stay in Colombo

Stay was amazing very beautiful hotel with awesome amenities. Was upgraded for honeymoon. On site coffee shop baker and capital bar were great stops and meals
Stayed 2 nights in Jul 2025

10/10 Excellent

Anpalakan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Aqil

Stayed 11 nights in Jun 2025

10/10 Excellent

Gardiye

Stayed 2 nights in Jul 2025

10/10 Excellent

sobiya

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
I liked the customer service, room maintenance. All over we liked the hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Sivagnanam

Liked: Cleanliness, property conditions & facilities
amazing stay. best of the best in-terms of hospitality in Colombo.
Stayed 2 nights in Jul 2025

10/10 Excellent

david

Stayed 2 nights in Jun 2025

8/10 Good

Akilesh

Stayed 1 night in Jun 2025

10/10 Excellent

Gardiye P

Stayed 4 nights in Jun 2025

8/10 Good

Rohan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night stay.

Good location of hotel. Clean and friendly service. Only issue was check in was very slow even though there was no rush.
Stayed 2 nights in Jun 2025

10/10 Excellent

Yohan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel, location and staff are absolutely amazing. We loved our stay and will be retuning back in a weeks time to continue our stay.
Stayed 4 nights in Jun 2025

10/10 Excellent

Sunimal

Stayed 1 night in Jun 2025