Note fondée sur 905 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 mars 2024
A little mountain stop that was so refreshing with amazingly kind and attentive support staff.
Commentaires de Gestion de l’hôtel
18 mars 2024 par Front Desk, Gestion de l’hôtel
Thank you for your awesome review. We appreciate your input and hopefully you will stay with us again.
par un voyageur
Publié le 7 mars 2024 sur Hotels
Good place to stay with the family. We will definitely be back next time we are in the area.
Commentaires de Gestion de l’hôtel
9 mars 2024 par FD, Gestion de l’hôtel
Thank you for your feedback. We are happy to see that we were able to deliver an awesome experience. We do hope to welcome you back in the near future.Your Best Western Plus Team
par un voyageur
Publié le 6 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 mars 2024 par FD, Gestion de l’hôtel
Thank you for your feedback. We are happy to see that we were able to deliver an awesome experience. We do hope to welcome you back in the near future.Your Best Western Plus Team
par un voyageur
Publié le 4 mars 2024 sur Expedia
The property was really clean and quiet, in a very good location for hiking around Garden of the Gods. The staff were so lovely and welcoming. They really made our stay special.
Commentaires de Gestion de l’hôtel
9 mars 2024 par FD, Gestion de l’hôtel
Thank you for your feedback. We are happy to see that we were able to deliver an awesome experience. We do hope to welcome you back in the near future.Your Best Western Plus Team
par un voyageur
Publié le 4 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 mars 2024 par FD, Gestion de l’hôtel
Thank you for your feedback. We are happy to see that we were able to deliver an awesome experience. We do hope to welcome you back in the near future.Your Best Western Plus Team
par un voyageur
Publié le 3 mars 2024 sur Expedia
Good stay, Five stars no doubt
Commentaires de Gestion de l’hôtel
9 mars 2024 par FD, Gestion de l’hôtel
Thank you for your feedback. We are happy to see that we were able to deliver an awesome experience. We do hope to welcome you back in the near future.Your Best Western Plus Team
par un voyageur
Good experience as always.
Publié le 2 mars 2024 sur HotelsThe room is what I come to expect from Best Western, modern, comfortable and clean. Clean in was fast and efficient and breakfast was top rate.
Commentaires de Gestion de l’hôtel
9 mars 2024 par FD, Gestion de l’hôtel
Thank you for your feedback. We are happy to see that we were able to deliver an awesome experience. We do hope to welcome you back in the near future.Your Best Western Plus Team
par un voyageur
Publié le 1 mars 2024 sur Expedia
Convenient quiet, great breakfast
Commentaires de Gestion de l’hôtel
9 mars 2024 par FD, Gestion de l’hôtel
Thank you for your feedback. We are happy to see that we were able to deliver an awesome experience. We do hope to welcome you back in the near future.Your Best Western Plus Team
par un voyageur
Publié le 28 févr. 2024 sur Expedia
I was on vacation from Michigan to see Garden of the Gods and booked the 2 bed suite with a mountain view. Upon arrival, the first room (438) had visible stains on the top of the bed sheets. I complained to Marissa at the front desk and they provided another key to an identical room (432) but assured me if I call Expedia they would authorize a refund. I did just that, and Expedia said the desk would only authorize a partial refund. There is lack of care from housekeepers to ignore an obvious stain on top of a made bed and Marissa mislead me regarding a refund. I liked the location of Best Westen Plus Fillmore better, but even their breakfast was awful.
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Front Desk, Gestion de l’hôtel
Hello Tamara,Thank you for sharing your recent experience with us. We are sad to see that we did not provide you with a superior experience. However, I am glad that our team was able to fix the problem right away by moving you to another room. This will be addressed with our HouseKeeping team right away. Again, I do apologize .
par un voyageur
Publié le 24 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 mars 2024 par FD, Gestion de l’hôtel
Thank you for your feedback. We are happy to see that we were able to deliver an awesome experience. We do hope to welcome you back in the near future.Your Best Western Plus Team
