Note fondée sur 930 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,9 Service et personnel
3,6 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de GATINEAU
Publié le 20 janv. 2023
emplacement très bon côté négatif le déjeuner
par un voyageur
Publié le 22 mai 2019 sur Hotels
Beau bon pas trop cher
Commentaires de Gestion de l’hôtel
23 mai 2019 par Hotel Management , Gestion de l’hôtel
Eric, thank you for being our guest. We are pleased to know you liked our well-kept property and found us to be a fair value. It was a pleasure accommodating you, and we hope to host you again for an even better experience.
Sincerely,
Hotel Management
par un voyageur
Publié le 12 avr. 2024
Snug, not spacious room; clean and simple but not elegant; decent value for the price.
par un voyageur
Publié le 9 mars 2024 sur Expedia
Bathtub was horrible! Not sure if it’s been cleaned in a long time.
Smell of hotel and room was of dirty feet.
Sheets in bed were paper thin.
Heat unit rattled all night long.
Floor was sticky.
Never again!
Commentaires de Gestion de l’hôtel
10 mars 2024 par Hotel Management , Gestion de l’hôtel
Dear Lynnette, We deeply regret the dissatisfaction you experienced during your stay. Your feedback concerning the cleanliness, bedding quality, and room odor is concerning, and we apologize for falling short of expectations. Rest assured, we take your comments seriously and will address them promptly with our housekeeping and maintenance teams to ensure such issues are resolved. Your comfort is paramount to us, and we hope you will reconsider and give us another opportunity to provide a much-improved experience in the future. Thank you for bringing these concerns to our attention.Sincerely,Hotel Management
par un voyageur
Publié le 2 mars 2024 sur Hotels
par un voyageur
Publié le 23 févr. 2024 sur Expedia
Everyone at the hotel was very friendly check in was super fast tons of places to eat near by
par un voyageur
Publié le 23 févr. 2024 sur Expedia
The staff is amazing
Commentaires de Gestion de l’hôtel
24 févr. 2024 par Hotel Management, Gestion de l’hôtel
Dear Sara, Thank you for staying at Extended Stay America during your recent trip to the city. We are delighted you had an enjoyable and comfortable stay with an excellent staff. Your compliments will reach the concerned individuals. Please revisit, and we look forward to serving you again.Sincerely,Hotel Management
par un voyageur
Publié le 16 févr. 2024 sur Expedia
Hotel located in close to retail, restaurants and grocery stores.
par un voyageur
dont book it
Publié le 31 janv. 2024 sur HotelsThough the area was conducive to shops and restaurants, for another $20.00, you could have stayed at a Hilton which I would assume would be spectacularly better!
We were not supposed to be booked into a room woth no TV but attended still did... No manager has called us back though I stopped in twice.
Really, a super icky place to stay.
Commentaires de Gestion de l’hôtel
2 févr. 2024 par Hotel Management, Gestion de l’hôtel
Dear Lori, Thank you for taking the time to evaluate your stay. Your feedback is invaluable and allows us to address areas that could have made your stay more enjoyable. We apologize for not providing the outstanding experience you should always expect from us; your comments will help us ensure a better understanding for every guest. We hope to welcome you again soon.Sincerely,Hotel Management
par un voyageur de Southfield
Publié le 30 janv. 2024 sur Expedia
The property location is great. It is surrounded by many stores and shopping. However, the property itself is just ok in comparison to others in the area. The room had a smell of cooking spices. Bring some Frebreeze.
Commentaires de Gestion de l’hôtel
31 janv. 2024 par Hotel Management , Gestion de l’hôtel
Dear Raina, Thank you for taking the time to share about your stay. We are glad our location was convenient for everything you wanted to do on this visit. We are always excited to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We continually strive to improve our services and appreciate your feedback. We hope to have another chance to welcome you on a future visit.Sincerely, Hotel Management
