Ratings based on 877 Guest Reviews

Hear it directly from our travellers
3.7 out of 5
3.8 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
3 out of 5
by A traveller

Posted Jun. 17, 2024
There was no air conditioning in the main building and hallways. Theres no handicap accessible parking, had to park across the street with no crosswalk.
Comment from Hotel Management
Jun. 17, 2024 by ETX-KAISER1, Hotel Management
Thank you for staying with us. Our sincerest apologies for any issues with the temperature in the hotel and the hallways. We have handicap accessible parking next to the hotel. Our apologies that the front desk did not offer that to you. We appreciate your feedback. Have a nice day.
4 out of 5
by A traveller

Posted Jun. 11, 2024
It was convenient to the venue i was attending. Great location staff was okay
Comment from Hotel Management
Jun. 11, 2024 by ETX-KAISER1, Hotel Management
Thank you for staying with us. We appreciate your feedback. Have a nice day!
5 out of 5
by A traveller

Posted May 26, 2024
Great place to stay!
Comment from Hotel Management
May 26, 2024 by Etx-kaiser1 , Hotel Management
Thank you for staying with us. We greatly appreciate your feedback. Have a wonderful weekend.
5 out of 5
by A traveller from HIGHLAND HEIGHTS

Posted Apr. 21, 2024
Location
Comment from Hotel Management
Apr. 21, 2024 by Etx-kaiser1 , Hotel Management
Thank you for staying with us. We appreciate your feedback. Have a great weekend.
5 out of 5
by A traveller

Posted Mar. 23, 2024
Had a great stay :)
Comment from Hotel Management
Mar. 23, 2024 by Etx-kaiser1 , Hotel Management
Thank you so much for staying with us. We greatly appreciate your feedback. Have a fantastic day.
5 out of 5
by A traveller

Posted Mar. 21, 2024 on Hotels
Comment from Hotel Management
Mar. 22, 2024 by Etx-kaiser1 , Hotel Management
Thank you so much for staying with us. We greatly appreciate your feedback. Have a wonderful weekend.
4 out of 5
by A traveller

Posted Mar. 20, 2024 on Expedia
This is a great hotel. Parking was a PAIN but the hotel itself is really nice.
Comment from Hotel Management
Mar. 20, 2024 by Etx-kaiser1 , Hotel Management
Thank you for staying with us. We greatly appreciate your feedback. Our sincerest apologies for any issues with the guest parking lot. We hope that you have a nice evening.
4 out of 5
by A traveller

Posted Mar. 17, 2024 on Hotels
Comment from Hotel Management
Mar. 17, 2024 by Etx-kaiser1 , Hotel Management
Thank you for staying with us. We greatly appreciate your feedback. Have a nice day.
1 out of 5
by A traveller

Posted Mar. 15, 2024 on Hotels
One of the most uncomfortable hotel stays. Both the beds and the pillows were extremely uncomfortable. The TVs have no cable attached.
Comment from Hotel Management
Mar. 16, 2024 by Etx-kaiser1 , Hotel Management
We're very sorry that the beds in your hotel room were not comfortable. Our apologies that the TV cable was not attached as well. We appreciate your feedback. Again, our apologies. Have a nice weekend.
5 out of 5
by A traveller

Posted Mar. 15, 2024 on Expedia
Comment from Hotel Management
Mar. 16, 2024 by Etx-kaiser1 , Hotel Management
Thank you so much for staying with us. We greatly appreciate your feedback. Have a nice weekend.