Ratings based on 82 Guest Reviews
Hear it directly from our travellers
3.6 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 2, 2024 on Hotels
Comment from Hotel Management
Feb. 14, 2024 by Regency Inn , Hotel Management
Hi stephen Thank you so much for taking our online survey and giving us your feedback. It would have been better if you specified about whatever you did not like, so that we could concentrate on that and make improvements. Give us a chance in future to better serve you. Hope to see you again.
by A traveller
Posted Dec. 4, 2023 on Expedia
Clean and friendly
by A traveller
Posted Nov. 19, 2023 on Hotels
I would recommend anyone to stay here there was no continental breakfast had a big sign that read no breakfast served I question it and got u people from Nebraska are very problematic but I'm from Kansas I replied and the owner said well even Kansas people are the same problematic but aren't we the ones keeping you in business I said . But it seems like customer care is not part of this hotel I'm very disappointed. I ask for an extra sheet they told there were none.three different type of taxes were added to my stay it went from 69 to 80 plus just unreal, Ill make a different choice of hotel next time.
Comment from Hotel Management
Nov. 21, 2023 by Regency Inn, Hotel Management
Hello Enrique Thank you for taking our online survey and giving us your feedback. We are extremenly sorry that your stay was not comfortable. We will try our best to comfprt you next time in future. And the taxes are collected according to required by state and city/county, there was no additional taxes collected. Just for your information, we do not have breakfast advertised on the website. Sorry for the inconvenience.
by A traveller
Posted Dec. 16, 2022 on Expedia
by A traveller
Posted Oct. 10, 2022 on Hotels
Comment from Hotel Management
Oct. 24, 2022 by Regency Inn, Hotel Management
Hello Clyde Thank you so much for giving us your positive feedback. Glad to know that you enjoyed staying with us. Hope to see you again in future.
by A traveller
needs cleaning and maintenance
Posted Oct. 8, 2022 on HotelsPositives: comfortable king-size bed, furniture OK.
Negatives: Needs cleaning. the basin faucet handle was almost broken off. The toilet paper holder almost fell off the wall.
I was pleased that a Bible was present in the room :)
Comment from Hotel Management
Oct. 24, 2022 by Regency Inn, Hotel Management
Hello Jerry Thank you for giving us your feedback regarding your recent stay with us. Sorry for the inconvenience you experienced during your stay. We are working on all this small issues to get them fixed. Consider to stay with us again in future.
by A traveller
Posted Sep. 26, 2022 on Expedia
Clean and quiet
Comment from Hotel Management
Oct. 2, 2022 by Regency Inn, Hotel Management
Hello Bob Receiving positive reviews from our guests is always a pleasure. Hope you will continue staying with us in future. Thank you so much for taking your time and giving us your feedback.
by A traveller
excellent
Posted Aug. 10, 2022 on HotelsComment from Hotel Management
Aug. 11, 2022 by Regency Inn, Hotel Management
Hello Mr Robert
Thank you so much for giving us your positive feedback for recent stay with us. Hope you will continue staying with us in future. Thank you once again.
by A traveller
Posted Jun. 13, 2022 on Expedia
This little motel is right off of the beaten path, just south of Belleville. Even though it is right off if the road, we found it to be quite quiet.
The bed was comfortable. The pillows were very firm. I personally like a flatter/fluffier pillow, but depending on how you like your pillows, these may be perfect for you. 😊
The sink, toilet and shower were very clean. There was a large flatscreen television with a great variety of channels, WiFi, a comfy couch, fridge and microwave. The floor was also clean and the air conditioning worked great.
The pool was closed and I didn’t see a workout area, but we weren’t there to workout or swim so it didn’t matter.
The woman at the front desk was lovely. Very kind and informative.
The only complaint I have, which really isn’t much, would be to perhaps add another, lighter, curtain. That way, you can let the light in but no one can see your naked body walking around, from the outside. Ha ha
All in all, a great stay. If I’m ever in the area again, I will definitely stay here.
Comment from Hotel Management
Jul. 27, 2022 by Regency Inn, Hotel Management
Hi Nicole
Thank you so much for giving us your positive review about your recent stay with us. Its always pleasure to hear from our guests. Hope to see you again in future.
by A traveller
Posted Apr. 4, 2022 on Expedia
VERY GOOD
Comment from Hotel Management
May 20, 2022 by Regency Inn, Hotel Management
Hi Edwina
Thank you so much for taking your time and giving us your positive feedback. Hoping to see you again in future.
