Note fondée sur 92 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,3 sur 5
93 % des clients le recommandent
4,4 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 22 janv. 2024 sur Expedia
nice view of the constanza valley. near to town. easy access
4 sur 5
par un voyageur

Publié le 21 janv. 2024 sur Expedia
Excelente
5 sur 5
par un voyageur de Spring

Publié le 9 janv. 2024 sur Expedia
Altocerro provided an excellent experience: it’s within an easy distance from the town of Constanza and the view of the valley from the hotel is simply spectacular. Recommend the restaurant highly. The cabins are safe, comfortable and functional: the only possible improvement suggested is to have better beds: the bed was hard and after long hikes, this is important to the visitor. Otherwise 5 stars.highly recommended! 👍
2 sur 5
par un voyageur

Publié le 14 nov. 2023 sur Expedia
Starting with lack of communication, I made the reservation and made a note that we will be celebrating our anniversary I also called the property previous our arrival to verify that they had the information and when we got there they said oh we did have any note about your celebration, the room was pretty basic, no refrigerator nor coffee maker not even a closet, and the worse bed ever, they charge you like a 4 star hotel and they are not even 1, terrible the breakfast you have two options mashed potatoes and Mangu NOTHING else (eggs, cheese and salami, you can only have two) the last day we were desperate to leave we were ready before 7 am but had to wait till 8am because nobody was there to us returned the key also when we were waiting we ask the lady who was setting the breakfast which is also at 8am if tea or hot chocolate was ready and she said yes but 15 minutes later she brought out the kitchen everything but what we asked for, at the end we left and I told her forget it we are leaving and she didn’t even care. TERRIBLE SERVICE!! WE WILL NEVER COME BACK TO THIS PLACE AND DEFINITELY NOT RECOMMEND THIS HOTEL TO NOBODY!!
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 7 nov. 2023 sur Hotels
4 sur 5
par un voyageur de San Juan

Ce voyageur a laissé seulement une note Publié le 26 sept. 2023 sur Expedia
5 sur 5
par un voyageur

Publié le 25 sept. 2023 sur Expedia
Excelentes atenciones, el desayuno excelente y la naturaleza del lugar maravillosa.
4 sur 5
par un voyageur

Publié le 20 août 2023 sur Expedia
Excelente ubicación, amabilidad , la comida del restaurante un top. Deben mejorar la limpieza de las villas puntualmente las sábanas, mucho polvo.
4 sur 5
par un voyageur

Good

Publié le 2 mai 2023 sur Hotels
The bath door and balcony door should be repaired.
5 sur 5
par un voyageur de santo domingo

Publié le 2 mai 2023 sur Expedia
La propiedad es muy buena para el descanso y para compartir en familia. Excelente ubicacion y el personal es muy bueno