Ratings based on 13 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Nov. 1, 2023 on Expedia
We were a group of 9, and the dorm rooms worked out great. I liked the way the showers and toilets were situated. Each one private. With a nice area where you could do laundry and wash your hands. The restaurant and sitting room next door were nice.The view from the eating area was beautiful view of the mountains overlooking the canyon.
by A traveller
Posted Oct. 7, 2023 on Expedia
Overbooking. Initially trying to just drive us away. The entire town was full and this was the last one we found. The front desk was claiming not able to speak English thus refused to communicate. Pushed them to find one available for us which was claimed newer with air conditioning at a higher rate. When we arrived the one, Beracah, they reserved, the staffs there responded not there but pulled us to another one, Stella Hostel, which was crappy, unclean, narrow, crowded and old (although the staff was nice). And it was another 45 minutes taken including the traffic. The condition was too terrible so we had to find another nearest available hotel half hour drive away out of town. Considering fully booked they should have closed booking on this platform yet wasting people’s efforts and time to come and to move around. Totally not qualified to be listed as an hazard to the platform.
Comment from Hotel Management
Oct. 7, 2023 by Owner / Manager Iguana Azul , Hotel Management
Good morning …It is correct that there was an overbooking for your reservation. We did in fact send you a message via Expedia prior to your arrival, informing you that there was an overbooking + we did not have a room for you. Either you disregarded or did not read our note to you which caused the issue when you arrived to our hostel. Our staff tried their best to help you by reserving accomodations at another nearby hostel. We did our best to set you up with accomodations even though the entire town was totally booked for a national holiday. We are sorry for any problems you encountered at the hostel we recommended but it was totally out of our control. As owner of Iguana Azul I am confident that our girls at reception handled your reservation professionally + responsibly. SincerelyHowardIguana Azul
by A traveller
Posted Aug. 8, 2023 on Expedia
Property is clean, the staff are polite and attentive, the owner is helpful and friendly.
Comment from Hotel Management
Aug. 8, 2023 by Iguana Manager, Hotel Management
Thanks so much .. so glad you enjoyed your stay with us!Happy travels!
by A traveller
Tiny loft studio is an adventure
Posted Jan. 22, 2023 on HotelsThe Studio was very clean and cute. It was fun to stay in the loft and very nice to have our own kitchen and living area.
The mattress was very comfortable, even though it was an adventure to reach it. 😊
The couch could have been a little bigger and more comfortable.
It would have been nice to have slightly more privacy when it came to the toilet. It is very strange to have the toilet so close to the kitchen.
Comment from Hotel Management
Jan. 22, 2023 by Howard Owner/Manager, Hotel Management
So glad you enjoyed Studio22!
by A traveller
Posted Oct. 20, 2022 on Expedia
Bright, quiet rooms. Nice view from terrace. Great coffee to start the morning with exceptional service. Nicely planted garden with tables. Easy walk into town.
by A traveller
Posted May 7, 2022 on Expedia
Nice, simple hostel, within walking distance to city centre. Great fresh food, fresh tea, delicious coffee.
The owner lady very charming and helpful.
Comment from Hotel Management
May 11, 2022 by Owner/Manager, Hotel Management
Thanks so much ... so glad you enjoyed our hostel + garden cafe!
by A traveller from Rhinebeck
Posted Apr. 15, 2022 on Expedia
This is one of the nicest hostels I have ever stayed in. We then switch to two nights in the adjacent B&B because we needed more nights abs it too was wonderful. Howard, the owner is friendly and extremely helpful. His staff is wonderful. Safety cleanliness and comfort we're all perfect and the gardens and patio are beautiful! Highly recommend to all travelers and I hope to return someday.
Comment from Hotel Management
Apr. 18, 2022 by Owner , Hotel Management
Thanks so much for your great review!
Happy travels!
by A traveller
Posted Oct. 14, 2021 on Hotels
Muy bueno
Comment from Hotel Management
Oct. 15, 2021 by Team Iguana , Hotel Management
Gracias!
Thanks for staying with us!
by A traveller
Posted Aug. 19, 2022 on Expedia
Hellow
by A traveller
Excellent
Posted Apr. 6, 2022 on HotelsWe had a very pleasant stay in Copan at this hostel. The breakfast is amazing and the staff too. The rooms and the showers and toilets are clean.
Comment from Hotel Management
Apr. 8, 2022 by The Blue Iguana Team , Hotel Management
Thanks so much!
