Ratings based on 955 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 4, 2024 on Expedia
Nice hotel, friendly staff
Comment from Hotel Management
Feb. 4, 2024 by Christian Gazzano, Hotel Management
Dear Juan,Thank you so much for a great review and for rating us 5 out of 5. It is always nice when a guest recognizes our efforts and for that we thank you. We look forward to welcoming you back in the near future. Thank you.Kind regards,Christian GazzanoService managerRadisson Collection Royal Hotel Copenhagen
by A traveller
Posted Jan. 31, 2024 on Hotels
Comment from Hotel Management
Feb. 2, 2024 by Andrej, Front Office, Hotel Management
Dear Alberto,Thank you for the great review. We are glad to hear you had an enjoyable stay with us and we hope to see you again.Kind regards,
by A traveller
Posted Jan. 27, 2024 on Hotels
Comment from Hotel Management
Jan. 29, 2024 by Christopher, Hotel Management
Dear Alicia, We are delighted to hear that you enjoyed your stay here with us and thank you for taking the time to leave a review. We hope to see you again soon! Best regards, Christopher Kruger Radisson Collection Royal Hotel
by A traveller
Very poor value
Posted Jan. 20, 2024 on HotelsVery poor value. Rooms were too hot to sleep even with the air con at the lowest setting. My colleagues who stayed here complained about this too.
Breakfast is of poor quality. Cheap coffee. Fresh fruit - only pineapples, melons and cheap grapes. Omelette made to order is made from a mixture out of pre-made carton and probably full of UPFs. I felt unwell after eating it. Luckily, bread herring and salmon were great. Dinner was expensive and not the best ingredients one would expect at this price. For the room rates they charge one would expect at least 4 star service, not 2.
Comment from Hotel Management
Jan. 23, 2024 by Christopher, Hotel Management
Dear guest,Greetings from Radisson Collection Royal Hotel, Copenhagen. I am reaching out to you personally as we would like to thank you for taking the time to complete the survey. It is always encouraging to learn that our guests enjoyed the services we provided, as same as sharing guests' feedback if any concerned area needs to be improved. We would like to express our sincere apologies for any dissatisfaction you may have experienced during your stay. We value your feedback and would be grateful for any additional information you could provide us with regarding areas in which we can improve. Your opinion is of utmost importance to us, and we will make every effort to address your concerns. We appreciate your patronage, and we truly hope that you will give us a second chance to show our improvement. We are looking forward to welcoming you back to our Radisson Collection Royal Hotel, Copenhagen in the near future. Sincerely, Christopher Edelmann KrügerRadisson Collection Royal Hotel, Copenhagen
by A traveller
Posted Jan. 15, 2024 on Expedia
Comment from Hotel Management
Jan. 18, 2024 by Christian Gazzano, Hotel Management
Dear Maria Sol,Thank you so much for a great review and for rating us 5 out of 5. It is always nice when a guest recognizes our efforts and for that we thank you. We look forward to welcoming you back in the near future. Thank you.Kind regards,Christian GazzanoService managerRadisson Collection Royal Hotel Copenhagen
by A traveller
Posted Jan. 13, 2024 on Hotels
Comment from Hotel Management
Jan. 18, 2024 by Christian Gazzano, Hotel Management
Dear Joel,Thank you so much for a great review and for rating us 10 out of 10. It is always nice when a guest recognizes our efforts and for that we thank you. We look forward to welcoming you back in the near future. Thank you.Kind regards,Christian GazzanoService managerRadisson Collection Royal Hotel Copenhagen
by A traveller
Posted Jan. 4, 2024 on Expedia
Comment from Hotel Management
Jan. 9, 2024 by Christopher, Hotel Management
Dear Xiaoding,We are delighted to hear that you had a delight full stay here with us and thank you for taking the time to leave a review. We hope to see you again soon.Best regards,ChristopherRadisson Collection Royal Hotel
by A traveller
Posted Jan. 1, 2024 on Hotels
Comment from Hotel Management
Jan. 9, 2024 by Christopher, Hotel Management
Dear Christian,Greetings from Radisson Collection Royal Hotel, Copenhagen. I am reaching out to you personally as we would like to thank you for taking the time to complete the survey. It is always encouraging to learn that our guests enjoyed the services we provided, as same as sharing guests' feedback if any concerned area needs to be improved. We would like to express our sincere apologies for any dissatisfaction you may have experienced during your stay. We value your feedback and would be grateful for any additional information you could provide us with regarding areas in which we can improve. Your opinion is of utmost importance to us, and we will make every effort to address your concerns. We appreciate your patronage, and we truly hope that you will give us a second chance to show our improvement. We are looking forward to welcoming you back to our Radisson Collection Royal Hotel, Copenhagen in the near future. Sincerely, Christopher Edelmann KrügerRadisson Collection Royal Hotel, Copenhagen
by A traveller
Posted Jan. 1, 2024 on Hotels
Comment from Hotel Management
Jan. 9, 2024 by Christopher, Hotel Management
Dear Lars,We are delighted to hear that you had a delight full stay here with us and thank you for taking the time to leave a review. We hope to see you again soon.Best regards,ChristopherRadisson Collection Royal Hotel
by A traveller
Posted Dec. 29, 2023 on Expedia
The staff was above and beyond helpful and accommodating to my grandmother and I. VERY happy with our stay.
Comment from Hotel Management
Jan. 9, 2024 by Christopher, Hotel Management
Dear Sydney,We are delighted to hear that you had a delight full stay here with us and thank you for taking the time to leave a review. We hope to see you again soon.Best regards,ChristopherRadisson Collection Royal Hotel
