Ratings based on 1,870 Guest Reviews

Hear it directly from our travellers
4.2 out of 5
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Excellent

Posted Jan. 21, 2024 on Hotels
Exactly what you expect. Small but clean, quiet and very central location. Can’t complain at all.
Comment from Hotel Management
Jan. 29, 2024 by Frederik, Hotel Management
Dear Rebecca,Thank you for your wonderful review and a perfect score! We're delighted to hear that we met your expectations with our clean, quiet, and centrally located hotel. If there's anything more you'd like to share or if we can assist you further, please feel free to let us know.We look forward to welcoming you back for another excellent stay.Best regards,FrederikWakeup Copenhagen Borgergade Reception Team
3 out of 5
by A traveller

Posted Jan. 21, 2024 on Expedia
Location was great and the hotel itself could be lovely but we were woke up by 6am (or earlier) every day as it sounded like staff were cleaning rooms with a bulldozer.
Comment from Hotel Management
Jan. 29, 2024 by Frederik, Hotel Management
Dear Emily Marie,Thank you for sharing your feedback. We're glad you enjoyed our excellent location. We apologize for any inconvenience caused by early morning noise. We understand the importance of a good night's sleep and will address this matter to enhance our guests' experience.If there's anything else you'd like to share, please feel free.Best regards,FrederikWakeup Copenhagen Borgergade Reception Team
5 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 21, 2024 on Hotels
5 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 21, 2024 on Expedia
5 out of 5
by A traveller

Posted Jan. 17, 2024 on Expedia
The hotel was everything that we expected. No complaints whatsoever.
Comment from Hotel Management
Jan. 17, 2024 by Laura, Reception, Hotel Management
Dear GordonThank you very much for taking the time to write us such a kind review of your stay here with us in Borgergade!We are very happy to hear that you enjoyed your stay with us and that we reached all your expectations. We hope you enjoyed your time in Copenhagen, and we hope that we can have the pleasure of welcoming you here again sometime in the future. Have a wonderful day. Best regardsLaura, ReceptionWakeup Copenhagen, Borgergade
5 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 14, 2024 on Hotels
5 out of 5
by A traveller

does what it says on the tin

Posted Dec. 29, 2023 on Hotels
Perfect location no frills hotel and a very good price
Comment from Hotel Management
Jan. 12, 2024 by Laura Reception, Hotel Management
Dear AntonyThank you for the review and for choosing Wakeup Borgergade as your home during your visit to Copenhagen. It is of great value to us to receive feedback from you and we are pleased to hear that we have lived up to your expectations. We hope that you enjoyed your stay in Copenhagen, and we hope that we will have the opportunity to welcome you again at Wakeup Borgergade. Have a great day! Yours sincerely Laura, ReceptionWakeup Copenhagen, Borgergade
5 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 29, 2023 on Expedia
4 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 27, 2023 on Expedia
5 out of 5
by A traveller from Westlake Village

Posted Dec. 26, 2023 on Expedia
The hotel is very clean, modern. The downstairs entrance is very bright. Lots of nice sitting areas. The broom is very basic. It has a double bed, pushed up against the corner wall. what’s interesting is the bed has a rounded corner Duvet, pillows and bedding were very comfortable. Also the bathroom is bright & clean with a round shower, that kind of fits in with the room, they focus on space saving in the room No closet just hooks, We would describe it a cross of a premier Inn & Bloc Hotel The hotel is in a brilliant location. Literally 2 blocks away from Nyhavn which is a cute area where all the boats are! Be careful when you are booking the hotel, because there are a lot of wake up Copenhagen hotels each in different areas this one is in Borgergade which is the street name. The breakfast is $14 -consist of hard-boiled eggs, red peppers, cucumber slices, ham, salami, pate selection of meats there is a coffee maker where you can have latte Americano cappuccino & Juices A beautiful variety of fresh danish breads Cereals and yogurt - $14 95kr On the corner is a lovely restaurant called Mojoe they serve fabulous food & is always busy, in winter it’s lovely & warm inside but lots of sitting outside. Theres a 7 Eleven and lots of kebab, pizza shops close. We got a bus to tivoli gardens - 6 stops. 24kr pay on the bus with cash. Hop on hop off bus had a pick up on main square (1 block away) Beautiful Maison Du Nord department store is close to metro.
Comment from Hotel Management
Feb. 9, 2024 by Laura, Reception, Hotel Management
Dear MarinaThank you so much for taking the time to share your experience with us and providing us with such detailed feedback and information. We are pleased to hear that you have enjoyed a great stay with us and that we lived up to your expectations. We take much pride in our central location and interior design which is both functional and comfortable; hereby allowing our guests to experience Copenhagen in a prime location at an affordable price. Thank you for all your good recommendations. I am sure that fellow travellers will find your kind words and review of the area very helpful.Have a nice day.Yours sincerelyLaura / ReceptionTeam Wakeup