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B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles

4.0 star property
4-star hotel near Port of Calais

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Photo gallery for B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles

Bar (on property)
Terrace/patio
Reception
Front of property
Comfort Quadruple Room, Non Smoking

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Place De Cantorbery, Coquelles, Pas-de-Calais, 62231
  • Place, Cité Europe
    ‪3 min walk‬
  • Place, Channel Outlet
    ‪15 min walk‬
  • Place, Port of Calais
    ‪9 min drive‬

Room options

View all photos for Comfort Triple Room, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Comfort Triple Room, Non Smoking

9.6 out of 10
Exceptional
(18 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Comfort Quadruple Room, Non Smoking

Comfort Quadruple Room, Non Smoking

Comfort Quadruple Room, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Triple Room, Mobility Accessible, Non Smoking

Triple Room, Mobility Accessible, Non Smoking

Triple Room, Mobility Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the area

Coquelles

Calais Fréthun stay.Within a 15-minute walk of this Calais Fréthun hotel, you'll find Cité Europe and Channel Outlet. Royal Kids Parc De Jeux and Grand Théâtre de Calais are also within 3 miles (5 km).

What's nearby

  • Cité Europe - 3 min walk - 0.3 km
  • Channel Outlet - 15 min walk - 1.3 km
  • Calais Beach - 6 min drive - 4.9 km
  • Port of Calais - 9 min drive - 6.8 km
  • Cap Blanc-Nez - 14 min drive - 11.0 km

Getting around

  • Pihen Station - 9 min drive
  • Lille (LIL-Lesquin) - 86 min drive

Restaurants

  • ‪Starbucks - ‬12 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Burger King - ‬3 min drive
  • ‪Food Truck - ‬6 min drive
  • ‪The Black Bull Pub - ‬4 min walk

About this property

B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles

4-star hotel near Port of Calais
B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles offers its guests a terrace, multilingual staff, and dry cleaning/laundry services. WiFi and wired Internet are free in public spaces. You can enjoy a drink at the bar/lounge. The business-friendly B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles also features 24-hour room service, a front-desk safe, and a television in a common area. Self parking is free.

This 4-star Coquelles hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 4 levels
  • Built in 2002
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles offers 100 air-conditioned accommodations with espresso makers and safes. Pillowtop beds feature premium bedding. 40-inch LED televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include separate bathtubs and showers and hair dryers.

This Coquelles hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Similar properties

Dinner served
B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles
  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 1,000 reviews
The price is CA $125
CA $143 total
includes taxes & fees
Nov 27 - Nov 28
B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles

Property amenities

Family friendly

  • Children's games
  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; EUR 11.90 to 13.70 for adults and EUR 4.50 to 4.50 for children
  • A bar/lounge

Things to do

  • Bicycle storage
  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (35 inch wide door)
  • Fixed shower seat
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom

Room amenities

Entertainment

  • 40-inch LED TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Day bed
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 6 per pet (varies based on length of stay)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.80 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 11.90 to 13.70 for adults, and EUR 4.50 to 4.50 for children
  • Pet fee: EUR 6 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: EUR 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

B B Hotel Calais Terminal Cité de l'Europe 4
B B HOTEL Calais Terminal Cité de l'Europe 4 étoiles
Novotel Suites Calais Coquelles Tunnel sous la Manche
B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles Hotel
B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles Coquelles

B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 433 out of 772 reviews
Rating 8 - Good. 253 out of 772 reviews
Rating 6 - Okay. 52 out of 772 reviews
Rating 4 - Poor. 26 out of 772 reviews
Rating 2 - Terrible. 8 out of 772 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
An extremely well equipped large room for a family of four including two teenager's not little ones! Lots of space, everything you could possibly want for an overnight stay enroute. A lovely meal in hotel next door at a reasonable price. Staff were friendly and very understanding of my dodgy school french! Only downside was a very feeble fridge which really didn't get cold but hardly a bother in the grand scheme of things. Will definitely use the hitel xhain again.
Stayed 1 night in Aug 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Chi Fung

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice place, and very close to euro tunnel
Stayed 1 night in Jul 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel….we stayed for 1 night and it was as expected. Overall pleased.
Stayed 1 night in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Donald, Edinburgh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check-in was very friendly and efficient. The room had everything we needed and we thought the milk in the fridge was a very nice touch
Stayed 1 night in Jul 2025

10/10 Excellent

Ian

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, friendly staff, plenty of space. Adjacent to Le Shuttle (Euro Tunnel)
Stayed 1 night in Jul 2025

6/10 Okay

Vicky

This is next to the B&B 2 & 3 in an area around the shopping centre which is walkable. Hotel staff were very friendly but we booked a family room and the electrics didn’t work which meant we couldn’t get into our room. Once the electrics had been reset by reception staff, our safe and air conditioning didn’t work. With 4 of us in the room, it was far too hot.
Stayed 1 night in May 2025

8/10 Good

Susan

For a four star hotel. You’d expect restaurant
Stayed 1 night in Jun 2025

6/10 Okay

Julie

Travelled with family
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Liked: Staff & service
It was an OK stay, but the hotel is ageing, and it was far from being spotlessly clean. Otherwise, spacious room.
Stayed 1 night in Jun 2025

10/10 Excellent

Rafal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and clean
Stayed 1 night in Jun 2025

8/10 Good

Nicholas

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good stay for 1 night before euro tunnel
Stayed 1 night in May 2025

10/10 Excellent

Rafal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big parking bedroom and bathroom clean
Stayed 1 night in May 2025

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Paula

We arrived around midnight & reservation was not recognised despite having a receipt for payment in full. Tried numerous times & ended up buying another room at the same hotel.
Stayed 1 night in May 2025

10/10 Excellent

Rafal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Sau Man

Travelled with family
Disliked: Cleanliness
Stayed 2 nights in Apr 2025

8/10 Good

Kaldip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Howard

Business traveller
Liked: Cleanliness
Disliked: Room comfort

Disappointing stay

Previously we sayed next door in 3 Etoiles, which turned out to be better than this 4 etoiles. Although the bathroom was an upgrade, that was the only upside. We booked a 2 bed room, however the second single bed resembled a put u-up and wasn't even made up. The room was cold, the heating controls weren't working or able to be controlled and although the Hotel was quiet, you could hear every car that drove past as we were adjacent to the road. We stayed twice in recent times in B&B etoile 3 and much preferred the ambiance an quietness. Both have access to a very large car park and both are positioned close to vaious restaurants and shops within walking distance.
Stayed 1 night in Jan 2025

6/10 Okay

Izabela

Travelled with family
Liked: Staff & service
Definiteley not 4* hotel. Good for late night sleep before taking le shuttle or ferry. Not the cleanest and not smell the best overall, but can’t expect too much from B&B hotel.. Slept in Executive Suite which has robes, complimentary soft drinks and snacks in fridge, coffee machine and kettle (kettle defo needs good clean- I wouldn’t use it). I don’t think I’d stay again.
Stayed 1 night in Apr 2025

8/10 Good

Wayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay near the channel tunnel also very dog friendly. Good options for food there or nearby
Stayed 1 night in Apr 2025

10/10 Excellent

Sunil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and good
Stayed 1 night in Apr 2025