Note fondée sur 788 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Ben de Belgium
Tres bonne escale: propre, spacieux et poscine.
Publié le 29 juill. 2014 sur HotelsPas de problemes. Propre, chambres spacieuses, piscine propre et agreable, petit dej complet dans le lobby... Hampton Inn a retenir.
par F EON de FRANCE
Bien à tout point de vue
Publié le 19 mai 2013 sur HotelsLes Hampton inn semblent être très bien. Six au total, sur le même schéma. Petits déjeuner, chambres, services, rien à dire
par un voyageur
Publié le 26 mai 2024
Room was not not ready at check in 4:00 pm. Had to get another key made when I returned later 11:00 pm . Huge gap under the hotel room door. A lot of light and noise under that door . Got charged quite a bit more than the rate one week prior . Was not a great stay.
Commentaires de Gestion de l’hôtel
28 mai 2024 par Hampton Inn & Suites by Hilton Craig, Gestion de l’hôtel
Dear Joseph,We're sorry to hear about the issues you encountered during your stay. It's disappointing to hear that your room wasn't ready at check-in and that you experienced inconvenience with the key and noise from under the door. Additionally, we apologize for any confusion or frustration regarding the rate discrepancy. Your feedback is valuable, and we will address these issues to ensure a better experience for our guests in the future. We understand your disappointment and hope to have the opportunity to make it right if you choose to stay with us again. Thank you for bringing these concerns to our attention.Sincerely,Hampton Inn & Suites by Hilton Craig
par un voyageur
Publié le 16 mars 2024 sur Expedia
There was some hotel construction happening renovations in rooms creating loud noise until 11 pm
Other than that the stay was good
Commentaires de Gestion de l’hôtel
19 mars 2024 par Hampton Inn & Suites by Hilton Craig, Gestion de l’hôtel
Dear Eric,We apologize for any inconvenience caused by the construction noise during your stay. Your comfort is important to us, and we regret that this disturbance impacted your experience. We appreciate your understanding and patience during this renovation period. We're glad you had a good stay overall, and we hope to welcome you back in the future for a quieter and more enjoyable experience. If there's anything else we can assist you with, please let us know.Thank You,Hampton Inn & Suites by Hilton Craig
par un voyageur
Publié le 15 mars 2024 sur Expedia
Rooms were clean and breakfast was good. Bed was comfy. Dog matter surrounding property. Manager annoyed by double booking and non cooperative after 4 days to resolve issues. Manager refused to even speak with us and gave misleading information to credit card company. It felt as if he was determined to keep the second payment simply because he was annoyed.
Commentaires de Gestion de l’hôtel
19 mars 2024 par Hampton Inn & Suites by Hilton Craig, Gestion de l’hôtel
Dear Paul,We're pleased you found our rooms clean, breakfast enjoyable, and beds comfortable. However, we apologize for any inconvenience caused by the issues with double booking and the manager's handling of the situation. Your feedback is important to us, and we'll address these concerns internally to ensure better communication and resolution in the future. Please rest assured that this does not reflect our usual service standards. We appreciate your understanding and hope to have the opportunity to regain your trust on a future visit. Please don't hesitate to reach out if we can assist you with anything else.Sincerely,Hampton Inn & Suites by Hilton Craig
par un voyageur de Buena Vista
Publié le 26 févr. 2024 sur Expedia
Good place to stay. Bed was great!!
Commentaires de Gestion de l’hôtel
11 mars 2024 par Hampton Inn & Suites by Hilton Craig, Gestion de l’hôtel
Dear Joseph,We're delighted to hear that you enjoyed your stay with us and found our bed to be great! Your comfort is our priority, and we're glad we could provide you with a positive experience. Thank you for choosing us as your accommodation option, and we look forward to welcoming you back for another great stay in the future!Thank You,Hampton Inn & Suites by Hilton Craig
par un voyageur
highly recommend
Publié le 20 févr. 2024 sur HotelsThe employees were all very courteous and professional.
the room was very clean and very spacious.
I have stayed at all the hotels in Craig and this is the best one by far
Commentaires de Gestion de l’hôtel
11 mars 2024 par Hampton Inn & Suites by Hilton Craig, Gestion de l’hôtel
Dear Ramon,We're thrilled to hear that you had such a positive experience during your stay with us! Thank you for your kind words about our courteous and professional staff, as well as our clean and spacious rooms. We're honored to be considered the best hotel in Craig, and we appreciate your recommendation. It was a pleasure hosting you, and we look forward to welcoming you back for another excellent stay in the future. Thank you for choosing us as your preferred accommodation option!Thank You,Hampton Inn & Suites by Hilton Craig
par un voyageur
Publié le 25 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 mars 2024 par Hampton Inn & Suites by Hilton Craig, Gestion de l’hôtel
Dear Rachel,Thank you so much! Knowing that you enjoyed your time with us indeed makes our day. We truly appreciate your positive rating and hope you will stay with us again soon next time you visit the area.Thank You,Hampton Inn & Suites by Hilton Craig
par un voyageur
Publié le 11 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 mars 2024 par Hampton Inn & Suites by Hilton Craig, Gestion de l’hôtel
Dear Michael,Thank you for a Perfect Score Rating on your stay at Hampton Inn & Suites by Hilton Craig. We are glad you enjoyed your stay at our hotel. We are pleased to learn that our efforts are being appreciated. We would love to host you again for your next visit.Thank You,Hampton Inn & Suites by Hilton Craig
par un voyageur de Grand Junction
Publié le 27 déc. 2023 sur Expedia
