Note fondée sur 934 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Houston
Publié le 16 mars 2024
Commentaires de Gestion de l’hôtel
5 avr. 2024 par Annie, Gestion de l’hôtel
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back to Elevation Hotel and Spa soon!
par un voyageur
Publié le 3 mars 2024 sur Expedia
Great spot right on the mountain with easy access to parking and shuttle into town (5min walk). Staff was friendly and atmosphere vibrant with families, couples and groups. Property is getting a little dated/tired, but read that it’s getting a renovation in the next couple of years. Spa and workout facilities were nice. Ski valet a plus (all included in resort fee).
Commentaires de Gestion de l’hôtel
5 mars 2024 par Haley D. , Gestion de l’hôtel
Thank you for sharing your positive experience with multiple of our amenities.We are working towards some renovations. We look forward to hosting you again.
par un voyageur
Publié le 2 mars 2024 sur Expedia
Location can’t be beat for skiing. Front desk staff was short and rude, parking was atrocious. Food was mediocre.
Commentaires de Gestion de l’hôtel
2 mars 2024 par Haley D. , Gestion de l’hôtel
We are concerned to see that you had a negative experience with our front office staff. We would be interested in hearing more about what happened. Parking can be very tight here in Crested Butte and we do our best to accommodate the different parking needs that our guests may have, we are sorry to hear that parking was a hassle for you. We would also be interested in hearing more about your experience with the food so we can pass that along to the kitchen.
par un voyageur
Publié le 1 mars 2024 sur Expedia
Prime location at competitive price
Commentaires de Gestion de l’hôtel
1 mars 2024 par Annie, Gestion de l’hôtel
Dear Anthony,Thank you for your fantastic 5 out of 5 rating! We're thrilled you had a great experience. Looking forward to welcoming you back soon!
par un voyageur
Publié le 29 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 mars 2024 par Annie, Gestion de l’hôtel
Dear Remy,Thank you for your fantastic 10 out of 10 rating! We're thrilled you had a great experience. Looking forward to welcoming you back soon!
par un voyageur
Great stay
Publié le 29 févr. 2024 sur HotelsGreat location, excellent services, the steam room closed a little early so we couldn’t use it, otherwise love staying at the elevation
Commentaires de Gestion de l’hôtel
1 mars 2024 par Annie, Gestion de l’hôtel
Dear John,Thank you for your perfect score and kind words! We're thrilled you enjoyed our great location and excellent services. Apologies for the early steam room closure; we'll work on improving that. Looking forward to hosting you again at Elevation!
par un voyageur de Coral Gables
Publié le 28 févr. 2024 sur Expedia
Location for skiing is great
Commentaires de Gestion de l’hôtel
1 mars 2024 par Annie, Gestion de l’hôtel
Dear Orlando,Thank you for your positive feedback! We're delighted to hear you enjoyed the skiing and our location. If there's anything specific we can improve to earn that fifth star next time, please let us know. We appreciate your stay!
par un voyageur
Publié le 27 févr. 2024 sur Expedia
someone got check into my room and walkin my room around midnight and couldn't go back to sleep. Told front desk next day,.they said they will tell a manager and the manager will reach out. But never did, they dont care about your stay.
Commentaires de Gestion de l’hôtel
1 mars 2024 par Annie, Gestion de l’hôtel
Dear Noah,We sincerely apologize for the disturbance you experienced during your stay. We take this matter seriously and are actively investigating. Your comfort is our priority, and we're committed to making amends. Please provide more details, and we'll address this promptly.
par un voyageur
Publié le 26 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Haley D., Gestion de l’hôtel
Hi there,Thank you for sharing your positive feedback. We are so happy to hear you enjoyed your stay at Elevation Hotel and Spa. We hope to welcome you again in the future!
par un voyageur
Publié le 26 févr. 2024 sur Expedia
Location is awesome for ski in/ski out and access to the mountain. Room was clean, but dated-small bathrooms and we used the couch bed and it was not so great, just an older building in general. Bar type food at hotel, good coffee available at lobby bar and lots of places to hang out. For nicer food options you need to go to town. Overall, a decent stay.
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Haley D. , Gestion de l’hôtel
Hi there, Thank you for sharing your feedback. We are working towards an update to our rooms. We are glad to hear you enjoyed our lobby bar, our hangout spaces, and our location. We look forward to hosting you again soon!
