Best Western Buffalo Ridge Inn

2.5 star property
Hotel near Rocky Knolls Golf Course in Custer

Choose dates to view prices

Room options

Pet Friendly King Room

  • Sleeps 2

Standard Room, 1 King Bed, Microwave

9.0 out of 10
Wonderful
(22 reviews)
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Microwave

8.6 out of 10
Excellent
(47 reviews)
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (1st Floor;Pet Friendly)

9.0 out of 10
Wonderful
(17 reviews)
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Refrigerator & Microwave (with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • 44 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Standard Room, 2 Queen Beds, Fireplace

9.4 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds, Refrigerator & Microwave

  • 44 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 3 Queen Beds

Standard Room, 2 Queen Beds, Refrigerator & Microwave (with Sofabed)

9.2 out of 10
Wonderful
(5 reviews)
  • 36 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(10 reviews)
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

7.4 out of 10
Good
(3 reviews)
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(41 reviews)
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed

Two Queen Room

  • Sleeps 4

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.8 out of 10
Excellent
(3 reviews)
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Mobility Accessible King Bed Room(Bathtub)

  • Sleeps 2

Mobility Accessible Two Queen Bed Room(Bathtub)

  • Sleeps 4

Queen Room with Sofabed

  • Sleeps 4

Two Queen Room with Fireplace

  • Sleeps 4

Suite, Multiple Beds, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6

Two Queen Room with Sofa Bed

  • Sleeps 5

King Room

  • Sleeps 2

About the area

Custer

In Custer .Within a 15-minute walk of the hotel, you'll find Rocky Knolls Golf Course and 1881 Courthouse Museum. Also, Black Hills National Forest is within 2 miles (3 km) and Stockade Lake is within 6 miles (10 km).

What's nearby

  • Way Park - 11 min walk - 1.0 km
  • 1881 Courthouse Museum - 11 min walk - 1.0 km
  • Grand Magic Show - 11 min walk - 1.0 km
  • Rocky Knolls Golf Course - 14 min walk - 1.2 km
  • Big Rock Park - 18 min walk - 1.5 km

Getting around

  • Rapid City Regional Airport (RAP) - 64 min drive

Restaurants

  • ‪Baker's Bakery & Cafe - ‬14 min walk
  • ‪Miner's Cup - ‬3 min drive
  • ‪Dairy Queen - ‬11 min walk
  • ‪Frontier Bar And Grill - ‬14 min walk
  • ‪Purple Pie Place - ‬5 min walk

About this property

Best Western Buffalo Ridge Inn

Hotel near Rocky Knolls Golf Course in Custer
A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. An indoor pool, a terrace, and a vending machine are also featured at the business-friendly Best Western Buffalo Ridge Inn. Self parking is free. A complete renovation of Best Western Buffalo Ridge Inn was completed in August 2020.

This Custer hotel is smoke free.

  • 88 guestrooms or units
  • 2 levels
  • Full breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • No smoking on site
  • Water dispenser
Best Western Buffalo Ridge Inn offers 88 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

32-inch LED televisions come with cable channels. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Property amenities

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

Room amenities

Entertainment

  • 32-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between October 2 and April 25.

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • An off-leash area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Buffalo Ridge
Best Western Buffalo Ridge Custer
Best Western Buffalo Ridge Inn
Best Western Buffalo Ridge Inn Custer
Best Western Buffalo Ridge Hotel Custer
Best Western Custer
Custer Best Western
Best Buffalo Ridge Custer
Best Western Buffalo Ridge Inn Hotel
Best Western Buffalo Ridge Inn Custer
Best Western Buffalo Ridge Inn Hotel Custer

Best Western Buffalo Ridge Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 433 out of 1000 reviews
Rating 8 - Good. 377 out of 1000 reviews
Rating 6 - Okay. 124 out of 1000 reviews
Rating 4 - Poor. 40 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little hotel

Great little hotel we've stayed here a couple of times now never disappointed good location rooms are always clean and tidy breakfast is pretty decent and the staff is very friendly
Stayed 1 night in Jun 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night stay

The room and facility were great, clean. Laundry was available. The room was on the second floor and the stairs were a bit difficult. I would stay again. The staff were all friendly and helpful
Stayed 2 nights in Sep 2025

8/10 Good

Garry

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Our room on second level was not clean. The penny on the floor indicated floors were not cleaned.
Stayed 1 night in Sep 2025

10/10 Excellent

Deetta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean updated and the staff was friendly
Stayed 2 nights in Sep 2025

8/10 Good

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Great staff. Beautiful hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Lyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, convenient location
Stayed 1 night in Sep 2025

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. The hot breakfast was excellent with plenty of options. We left something of value in the room and the manager. (Sean Gilmore) promptly retrieved it and saw to it that it was returned. Excellent customer service!
Stayed 1 night in Sep 2025

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth the money

Comfortable beds, good internet, quiet, close to many fun things to do.
Stayed 2 nights in Sep 2025

8/10 Good

Perry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was mostly fine.
Stayed 2 nights in Sep 2025

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Comfortable bed. Good breakfast. nice staff at front desk.
Stayed 1 night in Sep 2025

8/10 Good

Wilfredo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was great
Stayed 2 nights in Sep 2025

8/10 Good

Marlyce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Steps for second floor rooms

The rooms were clean. The staff friendly. The parking lot had several larger spaces for big trucks. The breakfast was hot and was replenished quickly. It would be helpful to have a list of available channels, some displayed on the screen guide were not available. The one down side is there is no elevator for the site site - it’s not in the description so the top floor room was a challenge if one has multiple suitcases and other items to carry to the room.
Stayed 1 night in Sep 2025

8/10 Good

Megan

Stayed 2 nights in Sep 2025

8/10 Good

Sharon

Stayed 3 nights in Sep 2025

2/10 Terrible

Larry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed with Service

I did not stay. So no rating. The hostess behind the counter was seriously enforcing the no pets rule. Every other BW hotel accepted my pet bird. The bird is a 3-yr old male cockatiel. he is Caged, is quiet, does not get out of the cage to do harm and is quite well behaved. In addition, I clean up after the bird before I leave the room - that means no seed litter and no little bird poops are left behind. As I said, several others have either not charged a pet fee or charged a small fee - $2.00 was common. This will not infuence my used of BW but it might. This "lady" must have been having a bad day because she was simply not very nice.
Stayed 1 night in Sep 2025

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Our first evening the shower and bed both had issues but they were fixed the next day after I asked for help. The hotel is mostly clean and well cared for. Ask for a room on the 230s wing which is quieter.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Regina

Travelled with partner
Liked: Property conditions & facilities
Nice people!!
Stayed 1 night in Sep 2025

6/10 Okay

Dai

Disliked: Property conditions & facilities
just ok
Stayed 1 night in Sep 2025

10/10 Excellent

Susan

The room was nice and there a couple of restaurants that we could walk to eat.
Stayed 1 night in Sep 2025

6/10 Okay

Linda, Gig Harbor

Travelled with family, Travelled with pets
Liked: Staff & service
The website didn't say that there was a $40 per night charge for a pet. The place could use a good cleaning. The bed however was comfortable. The hardest working person I saw was the lady who did breakfast. The night desk clerk was very nice.
Stayed 2 nights in Sep 2025

8/10 Good

Donna

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Lesley, ROCKAWAY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is a typical best western, acceptable and clean. The lady at the front desk recommended a great restsurant for dinner. Breakfast was the usual. Overall, the place was great for the price
Stayed 1 night in Sep 2025

10/10 Excellent

Ruslan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.
Stayed 2 nights in Aug 2025