Ratings based on 142 Guest Reviews

Hear it directly from our travellers
4.0 out of 5
91% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
2 out of 5
by A traveller

Overall good but avoid breakfast

Posted May 26, 2023 on Hotels
The rooms don't isolate the sound from outside . Breakfast is totally not worth . Avoid breakfast as food is cold , bread old and staff didn't seem to care of my concers towards it.
Comment from Hotel Management
May 26, 2023 by 호텔 관리진, Hotel Management
Hello, this is Queenvell hotel.I'm sorry for the inconvenience in using your room.We will make efforts to provide satisfactory service by supplementing it based on your opinion. Thank you.
5 out of 5
by A traveller

Posted Apr. 30, 2022 on Hotels
Comment from Hotel Management
May 4, 2022 by 지배인, Hotel Management
고객님의 높은 평점 감사드립니다^^
5 out of 5
by A traveller

Posted Sep. 4, 2021 on Expedia
Comment from Hotel Management
Dec. 15, 2021 by 객실부, Hotel Management
좋은 평점 감사합니다^^ 저희 호텔을 이용해주셔서 감사합니다^^
4 out of 5
by A traveller

Moderate

Posted Dec. 11, 2018 on Hotels
Not so good/not so bad! Just budget stay!
Comment from Hotel Management
Dec. 15, 2018 by 부매니져, Hotel Management
We will try to provide you with better service. Thank you very much.
4 out of 5
by A traveller

Posted Oct. 22, 2018 on Expedia
Everything is very very goood!! Everything is very very goood!!
Comment from Hotel Management
Oct. 24, 2018 by 부매니져, Hotel Management
Thank you very much.
2 out of 5
by A traveller

Not all it is cracked up to be

Posted Sep. 10, 2018 on Hotels
Dirty room, ceiling leaked, stained carpet and smelled bad
Comment from Hotel Management
Oct. 8, 2018 by 부매니져, Hotel Management
I'm really sorry. I will try to prevent this from happening in the future.
3 out of 5
Recommended
for Everyone
by A traveller

Posted Feb. 23, 2017 on Expedia
Near airport, no a/c during the winter season and heaters always on making the room stuffy. Staff spoke little English but enough to understand. Overall everything else was great
4 out of 5
by Yong

Easy access to subway

Posted Feb. 4, 2017 on Hotels
They need "smiles and thank yous". Too early hours for breakfast. Otherwise, good value and comfort. I'll be back.
3 out of 5
by BEE YEN

Posted Jan. 2, 2017 on Hotels
The location is about 3-5 minutes walk to the metro station but there was nothing much around the surrounding. The corridor lights were too dim & needs improvement. The breakfast spread were adequate.
4 out of 5
by Not Provided from Lee

Conveniently located near KOGAS

Posted Jan. 4, 2016 on Hotels
Pleasant stay. Recommend to those having business with KOGAS as conveniently nearby.