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Candlewood Suites Dallas Plano East Richardson by IHG

2.5 star property
Enjoy the free WiFi at this Plano hotel

Choose dates to view prices

Photo gallery for Candlewood Suites Dallas Plano East Richardson by IHG

Exterior
Fridge, microwave, stovetop, dishwasher
Property amenity
Exterior
Studio Suite

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
2401 E George Bush Highway, Plano, TX, 75074
  • Place, CityLine
    ‪2 min drive‬
  • Place, ArtCentre of Plano
    ‪4 min drive‬
  • Place, American Airlines Center
    ‪19 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪25 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Down comforters, in-room safe, individually decorated

Studio Suite

  • Sleeps 2
  • 1 Twin Bed

View all photos for Studio Suite, 1 King Bed

Down comforters, in-room safe, individually decorated

Studio Suite, 1 King Bed

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

Down comforters, in-room safe, individually decorated

Studio Suite, 1 Queen Bed

7.0 out of 10
Good
(19 reviews)
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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About the area

Plano

In Plano .You'll find CityLine and ArtCentre of Plano within 3 miles (5 km) of this hotel. Collin Creek Mall and Eisemann Center for the Performing Arts are also within 3 miles (5 km).

What's nearby

  • CityLine - 2 min drive - 2.6 km
  • ArtCentre of Plano - 4 min drive - 5.2 km
  • University of Texas at Dallas - 7 min drive - 9.2 km
  • Galleria Dallas - 10 min drive - 21.7 km
  • American Airlines Center - 19 min drive - 36.1 km

Getting around

  • Bush Turnpike Station West - 3 min drive
  • Dallas Union Station - 21 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 31 min drive

Restaurants

  • ‪Wildwood - ‬3 min drive
  • ‪McDonald's - ‬3 min walk
  • ‪Whataburger - ‬18 min walk
  • ‪Sonic Drive-In - ‬9 min walk
  • ‪Burger King - ‬4 min walk

About this property

Candlewood Suites Dallas Plano East Richardson by IHG

Enjoy the free WiFi at this Plano hotel
There's a snack bar/deli on site. Public spaces have free WiFi. There's an onsite 24-hour business center. A 24-hour fitness center, a terrace, and barbecue grills are also featured at the business-friendly Candlewood Suites Dallas Plano East Richardson by IHG. Free self parking is available.

This Plano hotel is smoke free.

  • 1 building
  • 92 guestrooms or units
  • 5 levels
  • Built in 2009
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Terrace
  • BBQ grill(s)
  • Gift shop
  • Television in lobby
  • Elevator
  • No smoking on site
Candlewood Suites Dallas Plano East Richardson by IHG offers 92 air-conditioned accommodations with DVD players and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters. Premium cable television is provided. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

Similar properties

Property amenity
Candlewood Suites Plano North by IHG
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.0 out of 5, Very good, 205 reviews
The price is CA $81
CA $92 total
includes taxes & fees
Jan 18 - Jan 19
Candlewood Suites Plano North by IHG

Property amenities

Family friendly

  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch TV with premium cable channels
  • DVD player

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Stovetop
  • Toaster
  • Waffle maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Dallas Plano East Richardson
Candlewood Suites Dallas Richardson
Candlewood Suites Dallas Richardson Aparthotel
Candlewood Suites Dallas Richardson Aparthotel Plano East
Candlewood Suites Plano East
Candlewood Suites Richardson
Candlewood Suites Dallas Plano East Richardson Hotel
Candlewood Suites Dallas Richardson Hotel
Candlewood Suites Dallas Plano East Richardson
Candlewood Suites Dallas Plano East Richardson by IHG Hotel
Candlewood Suites Dallas Plano East Richardson by IHG Plano
Candlewood Suites Dallas Plano East Richardson an IHG Hotel

Candlewood Suites Dallas Plano East Richardson by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 250 out of 525 reviews
Rating 8 - Good. 149 out of 525 reviews
Rating 6 - Okay. 54 out of 525 reviews
Rating 4 - Poor. 25 out of 525 reviews
Rating 2 - Terrible. 47 out of 525 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christian

Business traveller
Liked: Cleanliness, staff & service, room comfort

Great place to stay

It's not the newest hotel in the area, but I got to say it's clean, the staff was nice and the room was really comfortable. I slept like a baby. I had no problem finding where to park. I'd would definitely stay here again.
Stayed 1 night in Sep 2025

10/10 Excellent

annie

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Della

Stayed 1 night in Aug 2025

8/10 Good

Della

Stayed 7 nights in Aug 2025

10/10 Excellent

Alyssa

Stayed 1 night in Aug 2025

10/10 Excellent

Beau

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice
Stayed 2 nights in Aug 2025

10/10 Excellent

Billy

Stayed 1 night in Jun 2025

6/10 Okay

Chibuzor

Liked: Staff & service
7/10
Stayed 2 nights in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort

Awesome as always!

Kenwood suites is and always will be one of my favorite hotels to stay at Great hotel for the price staff's always polite and courteous it's always clean and it has great perks!
Stayed 1 night in Jul 2025

8/10 Good

Mike

Travelled with partner
Air conditioning wall unit was loud. ... and old. In-wall fan that feeds cool air to the bedroom from the living room was also very loud... and bedroom never got cool enough. Need to get a central AC unit.
Stayed 1 night in Jun 2025

2/10 Terrible

David

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Would not stay there again

Entrance looked like a service entrance. Staff wasn't very friendly. I would not stay there again.
Stayed 1 night in Mar 2025

10/10 Excellent

Mike

Stayed 1 night in Jun 2025

10/10 Excellent

Mohammad

Stayed 3 nights in Jun 2025

2/10 Terrible

Aboh

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not well maintained. Not clean
Stayed 2 nights in Jun 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tayisha was awesome. room very comfortable. amenities great.
Stayed 2 nights in Jun 2025

8/10 Good

Hollie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

4/10 Poor

Keith

Travelled with partner
Disliked: Property conditions & facilities
Worst experience I have had in months. The front did not have any extra towels during our 2 night stay, upon check in Friday night the front desk clerk was definately not the personality to greet guests. I asked him what was around for dinner and he told me "check out the coupons by the tv" that was in the lobby. Every front desk clerk should be able to recommend a few decent restaurants in the area based on the tupe of food and quality of food. Now the room was crap also. The bathroom sink did not drain, a hole in the sheetrock by the recliner and never had maid service to at least make the bed and get rid of the dirty towels once I finally rounded up clean ones. I miss the good old days having your room cleaned and made up fresh everyday. Definately would not be staying here again.
Stayed 2 nights in Jun 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a 2 night stay/ Price was good, place as clean and comfortable, space just right. the sink in the bath drained very slowly. Maintenance was gone for the day and they didn't send them the next day. no ice was available at the property.
Stayed 2 nights in May 2025

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

6/10 Okay

Nicole

Stayed 2 nights in May 2025

6/10 Okay

Sebas

Stayed 9 nights in May 2025

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Ibe

Stayed 1 night in May 2025

6/10 Okay

mahmoud, San Antonio

Travelled with family
Liked: Staff & service, amenities
The property needs remodeling as far as new carpet and get ready of the cooking because of the smells And keep the A/C going in the hallways .
Stayed 2 nights in May 2025

10/10 Excellent

craig

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciate the value of having a kitchen and complimentary laundry
Stayed 2 nights in May 2025