Ratings based on 954 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 19, 2024 on Hotels
this hotel was very busy. the breakfast bar was out of most food items and it was not free. this was a one and done for me. too many other good options in the area. the bed was comfortable.
Comment from Hotel Management
Mar. 25, 2024 by Alan, Hotel Management
Hi Erin, thank you for staying with us recently on your visit to Dallas. Our apologies for the breakfast not meeting up to your standards. We do strive to provide exceptional service to all our guests. Please do reconsider coming back on your next visit to Dallas.
by A traveller
Posted Feb. 21, 2024 on Expedia
Comment from Hotel Management
May 3, 2024 by Alan, Hotel Management
Thank you Ricardo for staying with us! We hope to see you again soon!
by A traveller
Posted Feb. 18, 2024 on Hotels
Comment from Hotel Management
May 3, 2024 by Alan, Hotel Management
Thank you Genaro for the 10 out of 10 rating and for staying with us!
by A traveller
Bad experience
Posted Feb. 5, 2024 on HotelsWorst hotel ever stayed. Shower was not working had to request another room. New room was rundown noisy neighbors. Staff not friendly
Comment from Hotel Management
May 3, 2024 by Alan, Hotel Management
Thank you Bobby for taking the time to write a review. Our sincerest apologies for the challenges you experienced with your room and with the staff. We strive to provide excellent customer service and it saddens me to hear you did not get that. We hope you can give us a second chance in the future.
by A traveller
Posted Feb. 5, 2024 on Hotels
Comment from Hotel Management
May 3, 2024 by Alan, Hotel Management
Thank you for staying with us Devin! We hope to see you again soon in the not so distant future!
by A traveller
Posted Jan. 29, 2024 on Expedia
None
Comment from Hotel Management
May 3, 2024 by Alan, Hotel Management
Thank you for choosing our hotel Chirstipher! We hope you'll stay with us again soon!
by A traveller
Posted Jan. 26, 2024 on Hotels
Comment from Hotel Management
May 3, 2024 by Alan, Hotel Management
Thank you Casey for staying with us! We hope you can stay with us again and this time it'll be a ten out of ten!
by A traveller from Atlanta
Posted Jan. 20, 2024 on Expedia
Good stay, would not have a problem staying again. Young lady in the front was a pleasure to work with.
Comment from Hotel Management
May 3, 2024 by Alan, Hotel Management
Thank you for staying with us Roderick. It warms our hearts to know the front desk was a pleasure to work with.
by A traveller
Posted Jan. 19, 2024 on Expedia
Comment from Hotel Management
May 3, 2024 by Alan, Hotel Management
Hi Eddrick, thank you for staying with us. We hope to see you again soon and hope next time will be a 5 out of 5!
by A traveller
Posted Jan. 11, 2024 on Expedia
Everything has been perfect.
Comment from Hotel Management
May 3, 2024 by Alan, Hotel Management
We are glad to hear everything was perfect! We hope to see you in the not so distant future, Dale!