See all properties

Holiday Inn Express & Suites Plano West - Frisco by IHG

2.5 star property
Hotel near Texas Health Presbyterian Hospital Plano in Plano

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Plano West - Frisco by IHG

Outdoor pool, sun loungers
Exterior
Exterior
In-room safe, desk, blackout drapes, iron/ironing board
Free daily full breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Parking included
  • Gym
  • 24/7 front desk

Explore the area

View in a map
3101 Dallas Parkway, Plano, TX, 75093
  • Place, Texas Health Presbyterian Hospital Plano
    ‪10 min walk‬
  • Place, Shops at Willow Bend
    ‪13 min walk‬
  • Place, Crayola Experience
    ‪15 min walk‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed (Extra Floor Space)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Specialty)

In-room safe, desk, blackout drapes, iron/ironing board

Room (Specialty)

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(26 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Suite, Multiple Beds

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

You may also like

Ad
Outdoor pool, pool umbrellas

Hyatt Place Plano

Plano
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 1,004 reviews
The price is CA $123
CA $139 total
includes taxes & fees
Dec 25 - Dec 26
Hyatt Place Plano

About the area

Plano

In Plano .You'll be within half a mile (1 km) of Texas Health Presbyterian Hospital Plano and 2 miles (3 km) of Shops at Willow Bend with a stay here. Also, The Shops at Legacy is within 3 miles (5 km) and Stonebriar Centre Mall is within 6 miles (10 km).

What's nearby

  • Texas Health Presbyterian Hospital Plano - 10 min walk - 0.9 km
  • Shops at Willow Bend - 13 min walk - 1.2 km
  • Crayola Experience - 15 min walk - 1.3 km
  • Arbor Hills Nature Preserve - 5 min drive - 3.0 km
  • Prestonwood Baptist Church - 5 min drive - 3.0 km

Getting around

  • Dallas Medical-Market Center Station - 20 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 28 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Ford's Garage Plano - ‬14 min walk
  • ‪Eatzi’s Market & Bakery - ‬9 min walk
  • ‪Chuy's - ‬16 min walk
  • ‪Whiskey Cake Kitchen & Bar - ‬10 min walk

About this property

Holiday Inn Express & Suites Plano West - Frisco by IHG

Hotel near Texas Health Presbyterian Hospital Plano in Plano
Holiday Inn Express & Suites Plano West - Frisco by IHG offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 600 square feet (54 square meters) and includes conference space. The business-friendly Holiday Inn Express & Suites Plano West - Frisco by IHG also features multilingual staff, coffee/tea in a common area, and laundry facilities. Self parking is free.

This Plano hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 3 levels
  • 600 sq ft of conference space
  • 54 sq m of conference space
  • Full breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Television in lobby
  • ATM
  • No smoking on site
Holiday Inn Express & Suites Plano West - Frisco by IHG offers 80 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Plano hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Outdoor pool, pool umbrellas
Hyatt Place Plano
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 1,004 reviews
The price is CA $123
CA $139 total
includes taxes & fees
Dec 25 - Dec 26
Hyatt Place Plano

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open March 01 and close November 01.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Dallas-North
Holiday Inn Express Dallas-North Tollway
Holiday Inn Express Dallas-North Tollway N
Holiday Inn Express Dallas-North Tollway N Hotel
Holiday Inn Express Dallas-North Tollway N Hotel Plano
Holiday Inn Express Dallas-North Tollway N Plano
Holiday Inn Express Dallas-North Tollway N Plano Hotel
Holiday Inn Express Dallas-North Tollway N Hotel
Holiday Inn Express Dallas-North Tollway N Plano
Holiday Inn Express Dallas-North Tollway N
Hotel Holiday Inn Express Dallas-North Tollway (N Plano) Plano
Plano Holiday Inn Express Dallas-North Tollway (N Plano) Hotel
Hotel Holiday Inn Express Dallas-North Tollway (N Plano)
Holiday Inn Express Dallas-North Tollway (N Plano) Plano
Holiday Inn Express Dallas North Tollway (N Plano)
Express Dallas Tollway N Plano

Holiday Inn Express & Suites Plano West - Frisco by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 526 out of 1005 reviews
Rating 8 - Good. 292 out of 1005 reviews
Rating 6 - Okay. 92 out of 1005 reviews
Rating 4 - Poor. 48 out of 1005 reviews
Rating 2 - Terrible. 47 out of 1005 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

DEBBIE, MARION

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel experience. Breakfast was fantastic and staff was kind and helpful.
Stayed 3 nights in Dec 2025

10/10 Excellent

DEBBIE, MARION

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was great, service was good and breakfast was great. Very kind and helpful staff.
Stayed 3 nights in Dec 2025

8/10 Good

Courtland

Stayed 3 nights in Sep 2025

10/10 Excellent

Matthew

Stayed 2 nights in Sep 2025

8/10 Good

Rod

Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

myron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Labor Day Family Weekend

it was a pleasant trip. The check-in was smooth and the desk clerks were kind. The breakfast was okay (need to add more fruits) but overall was okay. I would come back and stay again
Stayed 3 nights in Aug 2025

10/10 Excellent

Dania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Will be back.
Stayed 1 night in Aug 2025

10/10 Excellent

Neil

Stayed 1 night in Aug 2025

8/10 Good

Kenta, Houston

Stayed 1 night in Aug 2025

8/10 Good

Jennifer

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is average, amenities were as expected, most staff was average as far as customer service. Outdoor pool was average. The rooms do have a microwave and mini fridge. The only outstanding thing about this place was the breakfast attendant—Hispanic lady, I think her name is Maribel? I wish I had written her name down. Truly amazing customer service
Stayed 1 night in Jul 2025

8/10 Good

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service
It seemed a little rundown but the beds were comfortable, room was clean, and staff was incredible and they went above and beyond to make us feel comfortable and welcome. Would recommend!
Stayed 1 night in Jul 2025

2/10 Terrible

Adrian

Disliked: Staff & service
I made a reservation at the hotel, but because the airline canceled the flight and I couldn't arrive on the indicated date, they didn't change my reservation, much less refund my money. The manager only answers by email. Very good work.
Stayed 2 nights in Jul 2025

10/10 Excellent

Yazhen

Liked: Cleanliness, staff & service, property conditions & facilities
Very good place and very professional staff.
Stayed 7 nights in Jun 2025

10/10 Excellent

Narada

Liked: Cleanliness, amenities, property conditions & facilities
Nice and quiet. Had restaurants in walking distance.
Stayed 1 night in Jul 2025

10/10 Excellent

Narada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location.
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service

Not So Great

No suitcase holder in room, AC was too loud, pool towels were too small, eggs were terrible, light in room flickered, outside doors don’t work with key card, pool door not unlocked at opening time twice, phone in room didn’t work to call front desk, ironing board was so old, dirty and unsafe. Staff was great.
Stayed 4 nights in Jun 2025

6/10 Okay

Ray

Business traveller
Liked: Staff & service
Quiet location even with great Dallas North Tollway access. A bit dated.
Stayed 2 nights in Jun 2025

8/10 Good

Viviana

Stayed 1 night in May 2025

6/10 Okay

Dorinda

Aging property. Not well organized. We were erroneously asked to check out of our room to be relocated to another room at 3pm when we had booked a two night stay. They stated it was because we booked with Expedia. Then we were told they were mistaken after we removed all our belongings. We were only given one bathing towel when we returned to our room.
Stayed 2 nights in Jun 2025

10/10 Excellent

randy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

Leslie

Stayed 1 night in Jun 2025

10/10 Excellent

Aileen

Travelled with family and small children, Business traveller
Liked: Amenities
Very friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

STEVEN

Stayed 1 night in May 2025

6/10 Okay

Arslan

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
The staff was incredibly friendly and helpful - from the front desk to the breakfast organizing lady. The hotel seemed old but "renovated" to an extent The first room that we were given immediately cause severe allergies to my eyes - itching, redness, watery eyes. I'm not an allergy person, but I immediately knew that a pet had been in before. I told this to the front desk who denied that pets are allowed in the hotel, but he gave us a new room regardless. The new room didn't cause any allergic issues thankfully The next day when returning in the evening to our hotel, we heard a dog barking in a completely different room. The guests likely didn't disclose their pet to the staff and may have brought the pet against hotel policy The reason I'm giving a lot review is as follows: in both rooms that we were given, the carpet was *incredibly* dirty. I forgot my sandals and just walking a few feet made my socks completely black. This much dirt in the carpet can't be good for health We will likely try a different hotel for our next visit
Stayed 2 nights in May 2025