Ratings based on 922 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 6, 2024
The elevator is super slow -- please fix this. This was an extremely irritating and frustrating experience day after day especially if on the 6th floor. The coffee in the room is very bad. The coffee at breakfast time was ok but could be a lot better.
The breakfast was really good, the omelettes were good, and the staff seems to work hard to keep things running smooth and keep things clean -- thanks!
The toasters were super slow - they should be replaced as I think this is unacceptable especially with lots of people waiting to toast bagels.
The hotel room had a water leak on the floor after taking a shower, creating a puddle (please fix). The shower control was quite confusing (I would at least put something in the welcome paper about it). The water pressure was very low (I think that should really be addressed). The microwave/convection oven was super confusing (please put something in the welcome paper about how to use); heating a cup of coffee should not be this hard. I really wish you at least had coffee/tea throughout the day instead of just in the morning at breakfast.
The staff was friendly and helpful, the weight room was not bad (good set of dumbbells and an adjustable/quality bench, treadmills, bikes, and elliptical).
In general, it was ok but definitely could use some improvements. But it was still pleasant.
by A traveller
Posted Mar. 1, 2024 on Hotels
by A traveller
Posted Feb. 28, 2024 on Hotels
by A traveller
Great stay
Posted Feb. 26, 2024 on HotelsFront lady at the desk checking and out was mazing. Remembered my name. So nice and friendly all the time. Smile on her face. We stay at this hotell each year we come for a cheer competition.
by A traveller
Posted Feb. 26, 2024 on Hotels
Great stay. Room was clean, staff friendly; overall, pleasant stay.
by A traveller
Posted Feb. 13, 2024 on Expedia
The restaurant/bar should not be expected to have a meal at 😊
by A traveller
Great breakfast!
Posted Feb. 11, 2024 on HotelsBreakfast was awesome! They did charge for parking however
by A traveller
Posted Feb. 3, 2024 on Expedia
It just did not smell good at all. From the lobby to the rooms -and in the rooms…very unpleasant odor.
by A traveller
Posted Feb. 1, 2024 on Expedia
by A traveller
Posted Jan. 31, 2024 on Hotels
Room not cleaned. Over charged for parking