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MainStay Suites Dallas Northwest - Irving

2.5 star property
Hotel near Irving Convention Center in Dallas

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Photo gallery for MainStay Suites Dallas Northwest - Irving

Exterior
Suite, 2 Queen Beds, Non Smoking
Lobby
Suite, 2 Queen Beds, Accessible, Non Smoking
Free daily continental breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

View in a map
2208 ROYAL LANE, BLDG B, Dallas, TX, 75229
  • Place, Zero Gravity Thrill Amusement Park
    ‪15 min walk‬
  • Place, Institute for Creation Research
    ‪17 min walk‬
  • Place, MoneyGram Soccer Park
    ‪2 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Suite, 2 Queen Beds, Accessible, Non Smoking

Suite, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, minibar, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(18 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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Lobby

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About the area

Dallas

Northwest Dallas stay.Your stay at this Northwest Dallas hotel places you within 3 miles (5 km) of MoneyGram Soccer Park and Dr. Pepper StarCenter at Farmers Branch. The Pavilion and Irving Convention Center are also within 6 miles (10 km).

What's nearby

  • Zero Gravity Thrill Amusement Park - 15 min walk - 1.3 km
  • Institute for Creation Research - 17 min walk - 1.4 km
  • MoneyGram Soccer Park - 2 min drive - 2.6 km
  • L.B Houston Municipal Golf Course - 4 min drive - 1.9 km
  • American Airlines Center - 12 min drive - 20.4 km

Getting around

  • Royal Lane Station - 3 min drive
  • Dallas Medical-Market Center Station - 11 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 20 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Tom N Toms Coffee - ‬4 min walk
  • ‪Seoul Garden - ‬12 min walk
  • ‪Ko'mart Marketplace - ‬3 min walk
  • ‪Hot Stone & Korean Kitchen 뚝배기 - ‬7 min walk

About this property

MainStay Suites Dallas Northwest - Irving

Hotel near Irving Convention Center in Dallas
Public spaces have free WiFi. You'll find a business center on site. Free breakfast is served daily. MainStay Suites Dallas Northwest - Irving also features a 24-hour fitness center, concierge services, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this Dallas hotel.

  • 1 building
  • 30 guestrooms or units
  • Continental breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Concierge
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
MainStay Suites Dallas Northwest - Irving offers 30 accommodations with minibars and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

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Exterior
Sleep Inn Dallas Northwest - Irving
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, 630 reviews
The price is CA $100
CA $115 total
includes taxes & fees
Dec 21 - Dec 22
Sleep Inn Dallas Northwest - Irving

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

Room amenities

Entertainment

  • 42-inch flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Carte Blanche, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Mainstay Suites Dallas
MainStay Suites Dallas Northwest Irving
MainStay Suites Dallas Northwest - Irving Hotel
MainStay Suites Dallas Northwest - Irving Dallas
MainStay Suites Dallas Northwest - Irving Hotel Dallas

Reviews

MainStay Suites Dallas Northwest - Irving Reviews

8.6

Excellent

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 204 out of 345 reviews
Rating 8 - Good. 76 out of 345 reviews
Rating 6 - Okay. 27 out of 345 reviews
Rating 4 - Poor. 13 out of 345 reviews
Rating 2 - Terrible. 25 out of 345 reviews

Reviews

8/10 Good

Carlos

Business traveller
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Liked: Staff & service
When we arrived to the room there was an old plate of food in the fridge & neither lights in the kitchen worked. Tv kept skipping like it didn’t have signal!
Stayed 2 nights in Aug 2025

4/10 Poor

Juan

Travelled with family
Disliked: Cleanliness, property conditions & facilities
From the outside it looks clean. But once you go in, it has a strong odor, the floors were dirty. The odor smell got stronger once we went up to our room. The hallway floors were dirty and the strong smell.
Stayed 1 night in Aug 2025

6/10 Okay

Sebastian

Stayed 2 nights in Aug 2025

8/10 Good

Viviana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly service, clean room, the window treatments could cover better. Would prefer less lights during night time.
Stayed 1 night in Aug 2025

8/10 Good

SUNGJIN

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Asencion

Liked: Cleanliness, staff & service
Disliked: Room comfort

Good price but needs improvement

The room we received (104) was super humid. This made it uncomfortable especially at night. The ac was cold but was not removing the humidity. The shower leaked water into the bathroom floor & the bathroom door rail came off periodically which caused us to trip. On a positive note the room was clean and spacious.
Stayed 2 nights in Aug 2025

4/10 Poor

Samantha

Travelled with family
Disliked: Cleanliness, staff & service, room comfort

Disappointing

Checking in was smooth, and the front desk staff was courteous. However, the overall experience left much to be desired. The pervasive use of strong air fresheners throughout the hotel was overwhelming and unpleasant. Upon entering our room, we found the thermostat set to 85 degrees, and it was not cooling properly. When reported, the staff opted to reset the system rather than offer a room change, advising us to “wait a few minutes” for it to cool down, which it never adequately did. The cleanliness of the room was below expectations. The bathroom features a sliding barn-style door with significant gaps on either side, offering virtually no privacy. Basic amenities were missing. There was no shampoo provided, water pressure in the shower was extremely low, and the towels were rough and uncomfortable. Additionally, there were no sheets or blankets available for the pull-out bed. Only one elevator was operational during our stay, causing delays. The continental breakfast was minimal and disappointing. Given the number of alternative accommodations in the area, I would not choose to stay here again.
Stayed 2 nights in Aug 2025

6/10 Okay

Rebeca

Travelled with family
Got there noticed the room couch and floor full of stains, bathroom dusty like they just rinse off stuff and leave , beds looked like they were used and just made had to request new sheets. Noticed hair and dirt on the bed sheets, but staff was helpful to get it fixed but wouldn’t stay here again unless u really need to
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Mediocre at best

I have no idea how this hotel has the positive reviews it does. We waited 20 minutes to check in; got stuck in a room that had stains on the sheets, walls, and shower; the bathroom door didn't close all the way; the toilet paper holder was laying on the sink next to the toilet paper; and it was 78 degrees in our room. We did finally get the AC to work and the breakfast spread was decent, but honestly, that's the most positive thing I can say about this place. There was also a very sweet woman working the breakfast that deserves a raise.
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The atmosphere when u walked in was welcoming! Had a very good smell to....unlike other hotels that smell like old carpet! Rooms were a great size, breakfast was good! All was great!
Stayed 2 nights in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

ByeongJae

Stayed 1 night in Jul 2025

4/10 Poor

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would not recommend

Dirty room - black hair in the bathroom and shower, dirty microwave, stained carpet, and sticky TV remote. The air conditioner started smelling like something was burning when turned on and the breakfast was mushy eggs and greasy mystery meat.
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Say NO!

This place was just a stop over before our flight! Oh my goodness it was the most disgustingly dirty place we’ve ever been.
Stayed 1 night in Jul 2025

10/10 Excellent

Stephon

Stayed 1 night in Jun 2025

10/10 Excellent

Fredatric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Yvette

Disliked: Cleanliness, property conditions & facilities
I stayed here multiple times prior to my last visit. I wasn’t pleased at all this time. Upon walking in the room the floor was so dirty from not being swept and mopped. The countertops had crumbs and was dusty. The bathroom floor wasn’t swept or mopped. There was hair all over the floors. The bed had hair. I go downstairs to complain they move me to another room it’s the same issue the room was partially cleaned. So I was like I’ll just keep the room I have. As we went to shower the curtain had hair the tub floor had hair and the shelf had hair and open bar of soap that someone had already used. This by far was my worst visit ever. I don’t think I’ll ever book here again. Especially being that they allowed me to utilize the room and not find me something more clean. Definitely was a waste of money.
Stayed 1 night in Jun 2025

6/10 Okay

Tanasha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The best thing about this property was the convenience to downtown Dallas. The inconvenience was room service did not come in and clean the room every day also when calling down to the front desk, there was no answer.
Stayed 3 nights in Jun 2025

10/10 Excellent

Blake

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy off I 35E. Front desk was friendly and room was clean and quiet
Stayed 1 night in Jun 2025

8/10 Good

kum sung, maple

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall
Stayed 7 nights in Jun 2025

6/10 Okay

Mike

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Smelly
Stayed 1 night in Jun 2025

4/10 Poor

Michael

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hallways smelled like burnt food. The staff was borderline rude.
Stayed 3 nights in Jun 2025

10/10 Excellent

Lida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Stayed 2 nights in May 2025

4/10 Poor

KIHOON

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
while im staying there, i couldn't eat breakfast becuase there was no food always..
Stayed 2 nights in Jun 2025