Note fondée sur 847 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 mars 2024 sur Hotels
The hotel grounds and rooms are absolutely beautiful, but the hotel was understaffed. We wanted to go into the restaurant around 8:30, which was supposed to be open until 10:30 pm and there was literally no one there. We waited 5 minutes and no one came to seat or serve us so we left and had to go find dinner elsewhere.
Commentaires de Gestion de l’hôtel
11 mars 2024 par Property Management , Gestion de l’hôtel
Thank you for taking the time to write a review. You are right to expect better service from us, and we are disappointed to learn that you did not have a positive experience. All of your comments will be dealt with at a management level and relayed back to the hotel team. You deserve much better as a guest of our hotel, and we hope that you will give us another chance to demonstrate the high level of service we normally provide.
par un voyageur
Publié le 27 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 mars 2024 par Property Management , Gestion de l’hôtel
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.
par un voyageur
Publié le 25 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 mars 2024 par Property Management , Gestion de l’hôtel
We truly appreciate you taking the time to share your rating with us, and it is a pleasure to know that you enjoyed your overall stay at our property. It would be an honor to welcome you back again in the future!
par un voyageur
Publié le 25 févr. 2024 sur Hotels
Staying here was great. It was nice, the rooms were spacious, it was clean. I would definitely stay here again.
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Hotel Management , Gestion de l’hôtel
Thank you for sharing your positive experience with us and with your fellow travelers! We truly appreciate your feedback and are thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.
par un voyageur
Publié le 19 févr. 2024 sur Expedia
Nice
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Hotel Management , Gestion de l’hôtel
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.
par un voyageur
Publié le 18 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Hotel Management , Gestion de l’hôtel
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.
par un voyageur
Publié le 18 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Hotel Management , Gestion de l’hôtel
We truly appreciate you taking the time to share your rating with us, and it is a pleasure to know that you enjoyed your overall stay at our property. It would be an honor to welcome you back again in the future!
par un voyageur de Redmond
Publié le 18 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Hotel Management , Gestion de l’hôtel
Thank you for this fabulous rating! We are delighted to have welcomed you as our guest and we’re elated that you thoroughly enjoyed your stay with us. It would be an honor to welcome you back again in the future.
par un voyageur
Publié le 15 févr. 2024 sur Expedia
Good staff. Everybody is so kind. 👍
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Hotel Management , Gestion de l’hôtel
Thank you for sharing your positive experience with us and with your fellow travelers! We are pleased to note that you had a pleasant encounter with our staff, as we pride ourselves in providing exceptional customer service for our guests. We look forward to welcoming you back to our hotel in the not-too-distant future!
par un voyageur
Publié le 11 févr. 2024 sur Expedia
Great service!
Commentaires de Gestion de l’hôtel
14 févr. 2024 par Hotel Management , Gestion de l’hôtel
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.
