Ratings based on 660 Guest Reviews

Hear it directly from our travellers
4.2 out of 5
77% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
2 out of 5
by A traveller

Posted Mar. 2, 2024
Comment from Hotel Management
Mar. 22, 2024 by Karen, Hotel Management
We appreciate you taking the time to review us and we would like to apologize about your experience at our hotel. We will be addressing all issues that scored us low in our survey. We do hope that you will stay with us again as you are traveling through the Danville area.
5 out of 5
by A traveller

Posted Feb. 26, 2024 on Hotels
Comment from Hotel Management
Feb. 29, 2024 by Karen, Hotel Management
Thank you Dawn for you review and comments. We are so happy that you enjoyed you stay and we hope that you will return to our property when you visit the Danville area.Thank you once again.
5 out of 5
by A traveller

Posted Feb. 26, 2024 on Expedia
I had a comfortable stay here, it was quiet and very clean. Exactly what I would expect from a best western.
Comment from Hotel Management
Feb. 28, 2024 by Karen, Hotel Management
Thank you for being our guest during your journey. We certainly appreciate the comments and feedback. When you are passing through the area, please consider staying at our hotel when visiting. Thank you
5 out of 5
by A traveller

Posted Feb. 21, 2024 on Expedia
Got a text before our stay that said pool was closed. But when we got there they said it was open but we didn't bring suits because of original text
Comment from Hotel Management
Feb. 21, 2024 by Karen, Hotel Management
Thank you for you review and comments. I would like to apologize for the miss communication about our indoor pool. We hope that you will continue to use the Best Western when you are traveling through the Danville area.
1 out of 5
by A traveller

Posted Feb. 20, 2024 on Expedia
I didn't like the fact they wouldn't let me check in any earlier than 2 pm my wife was in the hospital and I just wanted to check in while she was in surgery just wanted to put my belongings in my room instead I had to leave and come back later what a inconvenience.
Comment from Hotel Management
Feb. 20, 2024 by Karen, Hotel Management
We appreciate you taking the time to review us and I would like to apologize for the situation that you talked about in your review. Once again, please accept our apologies and we hope that you will choose us again.
4 out of 5
by A traveller

Small beds

Posted Feb. 11, 2024 on Hotels
The beds were too small…I’m used to queen size
Comment from Hotel Management
Feb. 14, 2024 by Karen, Hotel Management
Thank you for choosing the Best Western and we hope that you will once again be our guest when in the Danville area. We are looking at the issue that you mentioned and if it can be accomplished we will certainly do so.Thank you again
5 out of 5
by A traveller

Posted Feb. 6, 2024 on Expedia
The hotel was clean and close to Geisinger Medical Center which was convenient for our early morning appointment.
Comment from Hotel Management
Feb. 6, 2024 by KRK, Hotel Management
We appreciate your review and comments.Our staff takes a tremendous amount of pride in their service, the property, and most importantly the guests.Thank you, and we hope you choose our hotel again when visiting the Danville area.
5 out of 5
by A traveller

Posted Feb. 3, 2024 on Expedia
Good and safe location
Comment from Hotel Management
Feb. 3, 2024 by KRK, Hotel Management
Thank you for being our guest during your journey.We certainly appreciate your comments and feedback. When you are visiting the Danville area, please come and stay at our property again.
5 out of 5
by A traveller

Posted Feb. 2, 2024 on Expedia
The hotel is quiet and well-kept.
Comment from Hotel Management
Feb. 2, 2024 by KRK, Hotel Management
Thank you for being our guest during your journey,We certainly appreciate the comments and feedback. When you are passing through the area, please consider staying at our hotel when visiting.Thank you again.
5 out of 5
by A traveller

Posted Jan. 30, 2024 on Expedia
We stopped for a much needed sleep on a long road trip. The room was clean, quiet and beds were super comfortable. Breakfast included home-made seasoned and roasted potatoes which were delicious and really stood out from what’s typically on offer!
Comment from Hotel Management
Jan. 31, 2024 by KRK, Hotel Management
Thank you for your review and comments.We are so happy that you enjoyed your stay and we hope that you will return to our property when you visit the Danville area.Our staff takes a great deal of pride and ownership in the hotel and it shows. Thank you again.KarenFront Desk Manager