Note fondée sur 915 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Mauvais état, sale et cafards
Publié le 23 août 2023 sur HotelsHôtel qui commence à se dégrader. Chambre sale et cafards. Peu de choix au breakfast.
Commentaires de Gestion de l’hôtel
24 août 2023 par gm, Gestion de l’hôtel
I apologize you did not enjoy your stay with us.
par Gérard de FRANCE
Trés bon hotel d'étape
Publié le 15 août 2014 sur HotelsAvons apprécié cet hotel lors de notre étape d'Orlando à New orléans. Accueil agréable,chambre grande et propre. Petit piscine et jacuzzi agréable.
par un voyageur
Publié le 15 mars 2024
Commentaires de Gestion de l’hôtel
8 avr. 2024 par gm, Gestion de l’hôtel
I am happy that your stay with us was a 5 out of 5!
par un voyageur
Publié le 18 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 févr. 2024 par gm, Gestion de l’hôtel
Very excited your stay with us was a 10!
par un voyageur
Publié le 17 févr. 2024 sur Hotels
The front desk workers were professional and they were very helpful
Commentaires de Gestion de l’hôtel
19 févr. 2024 par gm, Gestion de l’hôtel
I am happy the front desk was very helpful.
par un voyageur
Publié le 15 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 mars 2024 par gm, Gestion de l’hôtel
We look forward to seeing you on your next trip.
par un voyageur
Publié le 15 févr. 2024 sur Expedia
I didn’t stay here. And when i tried to get it corrected they just gave me the run around and regurgitated policy like i wasn’t a person.
Commentaires de Gestion de l’hôtel
19 févr. 2024 par gm, Gestion de l’hôtel
I apologize for the inconvenience. I looked at your reservation. I see that you had called a week after your check-in date to cancel. Hotel policy to cancel is by 6pm the day of check-in.
par un voyageur
Publié le 15 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 mars 2024 par gm, Gestion de l’hôtel
I am happy your stay with us was a10! We look forward to seeing you again on your next trip.
par un voyageur
Publié le 12 févr. 2024 sur Expedia
We arrived early coming from our cruise. The front desk person was so put out that we were early and she kept repeating that they just cleaned the lobby and we couldn’t stay in there. She wanted us to take our two children and all of our luggage and walk somewhere for breakfast and come back later. She then proceeded to say if we were to check in early, there would be a fee which we said we did not mind . Our room is on the second floor and the door does not automatically close behind you. You have to make sure when you enter or leave that you physically shut the door so it locks. The overnight front desk person was amazing and very helpful.
Commentaires de Gestion de l’hôtel
13 févr. 2024 par gm, Gestion de l’hôtel
It sounds like you had a mixed experience with the hotel staff. It's unfortunate that the front desk person during check-in was not accommodating and made you feel unwelcome when you arrived early. However, it's great to hear that the overnight front desk person provided excellent service and was helpful during your stay.Regarding the issue with the door not automatically closing behind you, it's definitely a concern for safety and security. It's good that you brought it up to the overnight staff, and hopefully, they can address the issue to ensure the safety of all guests.Overall, while there were some issues with the initial check-in experience, it's positive that the overnight staff made up for it with their helpfulness and professionalism. It might be worth providing feedback to the hotel management about your experience so they can address any issues and improve their service for future guests.
par un voyageur
Publié le 12 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 févr. 2024 par gm, Gestion de l’hôtel
We are happy that you enjoyed your stay with us.
