Ratings based on 549 Guest Reviews
Hear it directly from our travellers
3.5 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 4, 2024 on Expedia
Liked the price.
Comment from Hotel Management
Mar. 6, 2024 by Manager, Hotel Management
Hello David,We're delighted to hear that you found our pricing favorable. Your feedback is appreciated, and we look forward to welcoming you back in the future.
by A traveller
Posted Feb. 24, 2024 on Expedia
Everything was ok. Finishing touches lacked attention on repairs. Limited breakfast, most everything gone (coffee, milk, the basics), waited at check in to find someone. Had to call hotel.
Comment from Hotel Management
Feb. 27, 2024 by Manager, Hotel Management
Hello Suzie, We appreciate your feedback and apologize for any inconveniences you experienced. Our team is continuously working to enhance our services. For any future concerns, please don't hesitate to reach out to our management team directly.
by A traveller from New York
Posted Feb. 23, 2024 on Expedia
Simply and good
Comment from Hotel Management
Feb. 24, 2024 by Manager, Hotel Management
Hello Maryellen,We're pleased to hear you found your stay enjoyable overall. Your feedback is appreciated, and we hope to welcome you back in the future.
by A traveller
Posted Feb. 12, 2024 on Expedia
A very good place to stay. We were very pleased and will return. A bit old but very clean.
Comment from Hotel Management
Feb. 15, 2024 by Manager, Hotel Management
Hello Douglas, Thank you for your positive feedback and for choosing our hotel. We are delighted to hear that you had a pleasant stay and that you plan on returning. Our team takes great pride in maintaining a clean and comfortable environment for our guests. We appreciate your understanding of any age-related aspects of our property. We look forward to welcoming you back in the future.
by A traveller
Beware
Posted Jan. 31, 2024 on HotelsTo start it was kinda scary to pull through the parking lot and have stacks of mattresses just sitting in the grass. Good news is that I'm pretty sure the ones in the room were on the newer side! Don't trust the pictures on the website b/c they make it look a lot nicer than when you arrive. I also had to cut my stay 1 day short due to a family emergency and in questioning the management about a refund I caught them in a lie. Needless to say I never received a refund or even the courtesy of a phone call that I was promised from management. Won't get any return business from me.
Comment from Hotel Management
Feb. 1, 2024 by Manager, Hotel Management
Hello Frederick, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. Your comments regarding the appearance of the parking lot and the accuracy of the website pictures have been duly noted. We strive to provide accurate representations of our property online. Regarding your refund inquiry, please contact our management directly as they handle such matters. We apologize for any miscommunication that may have occurred. We appreciate your feedback and will use it to improve our services.
by A traveller
Darien stay was off the path 👍😀
Posted Jan. 29, 2024 on HotelsStaff is awesome. Breakfast was great.
Water was hot for showers. Nice bedding.
We would stay here again.
Comment from Hotel Management
Feb. 1, 2024 by Manager, Hotel Management
Hello Mike,Thank you for taking the time to share your positive feedback! We are thrilled to hear that you enjoyed our friendly staff, delicious breakfast, hot water for showers, and comfortable bedding. Your kind words mean a lot to us and we look forward to welcoming you back in the future.
by A traveller
Awesome Stay!
Posted Jan. 17, 2024 on HotelsComment from Hotel Management
Jan. 19, 2024 by Manager, Hotel Management
Hello Rebecca,We are thrilled to hear that you had such a wonderful stay with us! It means a lot to our team that you rated us a perfect 10. If you have any further comments or suggestions, please don't hesitate to reach out. We hope to welcome you back soon for another exceptional experience!
by A traveller from Chatsworth
Posted Jan. 1, 2024 on Expedia
It was in a great location for us and the staff were very pleasant.
Comment from Hotel Management
Feb. 1, 2024 by Manager, Hotel Management
Hello Sandra, Thank you for your kind words about our convenient location and friendly staff! We strive to ensure our guests have a pleasant stay. We appreciate your feedback and hope to welcome you back in the future.
by A traveller
Posted Dec. 29, 2023 on Expedia
Comment from Hotel Management
Dec. 31, 2023 by Manager, Hotel Management
Hello Dianne,Thank you for choosing to stay with us. We appreciate your feedback and apologize for any inconvenience you experienced during your stay. If you have any specific concerns or issues you would like to discuss, please reach out to us directly so that we can address them accordingly. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience.
by A traveller
Ok for just an overnight stay
Posted Dec. 29, 2023 on HotelsIt’s a value for money hotel. Staffs are kind. Room has some bad smell. Literally nothing in the breakfast. Even breads were kept inside the kitchen and had to grab it
Comment from Hotel Management
Dec. 30, 2023 by Manager, Hotel Management
Hello Viswanathan,Thank you for taking the time to share your feedback with us. We appreciate your kind words regarding our staff and the value we offer. We apologize for any inconvenience you experienced with the room smell and breakfast offerings. We truly value your input and will use it to further improve our services.
