Note fondée sur 916 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,2 sur 5
84 % des clients le recommandent
4,3 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur de Des Moines

Publié le 14 avr. 2024
nice pool and great breakfast
Commentaires de Gestion de l’hôtel
15 avr. 2024 par Kumar, Gestion de l’hôtel
Thank You for your Feedback! We hope to welcome you again soon!
2 sur 5
par un voyageur

Publié le 26 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 mars 2024 par Kumar, Gestion de l’hôtel
Thank You for your Rating!
2 sur 5
par un voyageur

Publié le 26 févr. 2024 sur Expedia
Bed was totally sunken in, door in the bathroom was chipping and water damaged at the bottom. Hair in the sink. And as we were parking a guy knocked on our window asking for $13 to reserve a room, because he was short. We will not be back.
Commentaires de Gestion de l’hôtel
7 mars 2024 par Kumar, Gestion de l’hôtel
We are very sorry as well as surprised to hear about your experience! We have discussed your concern with our team and we hope for another opportunity to serve you better.
4 sur 5
par un voyageur

Good stay. No photos

Publié le 26 févr. 2024 sur Hotels
The room was nice but outside in the hall right in front of our door was a bunch of long hair on the floor. And I paid extra for the Executive Suite thanking that it was going to have a couch in it. But the reason it was an Executive Suite is because it had a desk in it and that was it. The breakfast was awesome and I absolutely loved the woman who worked in the breakfast area. Overall it was a good stay.
Commentaires de Gestion de l’hôtel
7 mars 2024 par Kumar, Gestion de l’hôtel
Dear Valerie,On Behalf of my team I'd like to Thank You for taking time to share your valuable feedback with us! At the same time I apologize for the Inconvenience you had and we hope to welcome you again soon and exceed your expectations.
4 sur 5
par un voyageur

Publié le 26 févr. 2024 sur Expedia
Would have given higher rating, but there were a few issues. That being said they are currently renovating the facility, and those issues im sure will be resolved once renovations are completed.
Commentaires de Gestion de l’hôtel
7 mars 2024 par Kumar, Gestion de l’hôtel
Dear Grant,Thank You for taking time to share your experience with us. You are right! We are remodeling our facility to ensure a superior experience for all our future guests. We hope to welcome you again soon and exceed your expectations.
3 sur 5
par un voyageur

Nice with problems

Publié le 8 févr. 2024 sur Hotels
They seemed clean. They breakfast was good. But our first room the bed was broke and heater did not work. They did move us to another room but both rooms were right next to a door to the court yard that never fully closed and there was an alarm that went off and on through out the night.
Commentaires de Gestion de l’hôtel
16 févr. 2024 par Madison, Gestion de l’hôtel
I do sincerely apologize about the rooms and the alarm. We are in the middle of remodeling so I am hoping that any and all issues with these rooms will be addressed and taken care of. I appreciate you letting us know!
3 sur 5
par un voyageur

Publié le 25 janv. 2024 sur Expedia
Check in was very fast and efficient. Gym was small but good working equipment and clean. Room was a little dated but somewhat clean. Shower has poor pressure. Breakfast was excellent. Price is very good. Pool looked to be in excellent condition although I did not use. Hallway smelled like weed but my room did not. Lots of parking available. Good restaurant on site with good prices.
Commentaires de Gestion de l’hôtel
16 févr. 2024 par Madison, Gestion de l’hôtel
I do apologize about the smell in the hallway and I am sure that person was charged a smoking fee. We do apprecaite the compliment on the rest of the hotel! We hope to see you again! Have a wonderful day!
4 sur 5
par un voyageur

Publié le 10 janv. 2024 sur Expedia
Served its purpose
Commentaires de Gestion de l’hôtel
16 févr. 2024 par Madison, Gestion de l’hôtel
Thank you very much for the wonderful review! We hope to see you again!
2 sur 5
par un voyageur

Publié le 7 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 févr. 2024 par Madison, Gestion de l’hôtel
I do apolgoize your stay was not what you had expected! If there is anything we can do to make your next stay even better please reach out!
5 sur 5
par un voyageur

Publié le 5 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 févr. 2024 par Madison, Gestion de l’hôtel
Thank you very much for the wonderful review! I hope you have a great day and we do hope to see you again!