Note fondée sur 913 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,9 Propreté de la chambre
3,4 Service et personnel
3,1 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Affreux
Publié le 23 juill. 2023 sur HotelsNous sommes arrivés tard et nous repartirons le matin de bonne heure donc obligé de rester. Porte de la chambre casser, j'ai mis ma glacière derrière pour entendre si quelqu'un rentrée, petit dej inexistant. Tout était vide et la personne qui s'occupe du petit dej devant sa série sur son portable.
Commentaires de Gestion de l’hôtel
1 août 2023 par GM, Gestion de l’hôtel
We apologize about your stay. We are always looking for ways to improve. We hope to see you again.
par un voyageur
Publié le 6 déc. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
9 déc. 2021 par Gloryvee Martinez, Gestion de l’hôtel
ok
par un voyageur
Publié le 21 févr. 2024 sur Expedia
.
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Carmen Miranda, Gestion de l’hôtel
Thank you Marlon.
par un voyageur
Publié le 20 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Carmen Miranda, Gestion de l’hôtel
Appreciate your review
par un voyageur
Publié le 19 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 mars 2024 par Carmen & Rodeway Inn management, Gestion de l’hôtel
Hi Lori,Thank you so much for the rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!Sincerely, Carmen @ Rodeway Inn & Suites Management.
par un voyageur
Publié le 18 févr. 2024
Found bugs
Commentaires de Gestion de l’hôtel
6 mars 2024 par Carmen & Rodeway Inn management, Gestion de l’hôtel
Dear Daniel,Thank you so much for your review. Every customer’s opinion matters to us as we are continually striving to improve our service. We would be even more grateful if you could give us your feedback let us know what we could do to make your experience better. Have a great day. Sincerely, Carmen @ Rodeway Inn & Suites Management.”
par un voyageur
Publié le 13 févr. 2024 sur Expedia
Property was dirty, staff including the owner were not friendly but rude and of no help. The microwave did not work, the ironing board was broken, there were roaches our entire stay. Including a dead one on my 2 year old daughter’s pillow when she woke up. Housekeeping didn’t even clean the rooms, not sure why they get paid. Very stingy with the towels. They were 5 of us staying and only got 2 full size towels at a time. When they would bring what they called clean towels they would tell us to toss the old ones in front of our door. The internet is very poor!! And they also advertise free breakfast which they no longer have. We even called to make sure and the person at the front desk told us yes. The heater in the rooms also gave us problems and wouldnt heat the room at times and would just blow cold air even on the heat temp. Overall I give this hotel and the staff a 1 out of 5. I would never ever stay in this hotel. Oh and not to mention when I spoke with the owner about the roaches and the other issues he told me to leave the hotel which is super unprofessional. He then promised a 1 night refund and when Expedia tried to reach them they wouldn’t answer and then finally told Expedia no he wouldn’t give a refund. Horrible experience. DO NOT STAY HERE!!!!!
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Carmen Miranda, Gestion de l’hôtel
Sorry you had this experience. Management will work to correct issue.
par un voyageur
Publié le 13 févr. 2024 sur Expedia
The place was dirty full of watches. Nobody came to clean. I did my own garbage and my own cleaning.
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Carmen Miranda, Gestion de l’hôtel
Sorry you experience this issues. Management is working very diligent too have this resolved
par un voyageur
Publié le 11 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Carmen Miranda, Gestion de l’hôtel
Thank you
par un voyageur
Rodeway hotel
Publié le 10 févr. 2024 sur HotelsNot great, didn’t clean the room everyday and only gave us 2 towels with no other towels to wash with, outside the hotel was dirty also
