Note fondée sur 668 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 avr. 2024
par un voyageur
Publié le 12 mars 2024 sur Expedia
Great stay, hotel under renovation. Our room was newly done and very nice.
par un voyageur
Publié le 11 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 mars 2024 par GM, Gestion de l’hôtel
Dear Donald, Thank you for your feedback. I appreciate you taking the time to share. I am sorry to hear that you did not enjoy your stay. I would assume that our current property renovation did cause some discomfort this time around. We are sorry about that. Your complete satisfaction is always our goal. We promise that your next stay with us will meet your full satisfaction. Note that we are at our last phase of this renovation project. We look forward to welcoming you to our newly remodelled property soon. Sincerely,Abe
par un voyageur de Macomb
Publié le 9 mars 2024 sur Expedia
The breakfast area was under construction, I would have appreciated knowing that before booking. Other than that it’s a very clean posted Hampton. Staff was nice also.
Commentaires de Gestion de l’hôtel
9 mars 2024 par GM, Gestion de l’hôtel
Dear Valued Guest, We appreciate you taking the time to share your thoughts. We apologize for the disappointment of not having your usual Hampton Breakfast Buffet, and for not making you aware of that prior to arrival. We understand the frustration. Our goal is always to meet and exceed our guests' expectations, and we have fell short this time around. We are truly sorry and promise to do better. I am happy to say that the Breakfast area Renovation is now complete, and our Breakfast Buffet is Back! Thank you for the comment on our cleanliness and friendliness of our staff. At Hampton Inn by Hilton, we strive to provide the best that Hospitality has to offer. Thank you again for choosing our brand. We look forward to welcoming you to our property soon and have the opportunity to make it up to you.Sincerely,Abe DehGeneral Manager
par un voyageur
Publié le 25 févr. 2024 sur Hotels
The Hotel was under construction. This was not mentioned when we booked. There was no lobby and no breakfast room. The breakfast offered was cold cereal and packaged muffins and sandwiches that had to be microwaved in your own room.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par GM, Gestion de l’hôtel
Dear Valued Guest, Thank you for your feedback. We are sorry about the substandard service during our renovation. We understand that it was an inconvenience. We ask for your forgiveness and for another chance to make this up to you. We sincerely hope to see you again soon, as we are confident that you will enjoy your next stay with us. Again, we apologize for failing you this time around.Sincerely, Management.
par un voyageur
Publié le 23 févr. 2024 sur Expedia
The beds were uncomfortable too hard
Commentaires de Gestion de l’hôtel
9 mars 2024 par GM, Gestion de l’hôtel
Dear valued guest, Thank you for your feedback. Your comment was received and investigated. I am sorry the bed firmness was not to your liking, this past stay. The mattress has been replaced since. I invite you to stay with us again soon and give us your opinion of our newly renovated suites with all new Hilton standard mattresses. I trust that you will be pleased. Thank you for choosing our brand. We look forward to your next stay and feedback.Abe Deh
par un voyageur
Publié le 29 janv. 2024 sur Hotels
Helpful staff. Good breakfast.
Commentaires de Gestion de l’hôtel
12 mars 2024 par GM, Gestion de l’hôtel
Dear Valued Guest, Thank you so much for sharing your thoughts.We are very pleased to hear that you enjoyed our breakfast, and our staff was attentive and dedicated to your needs. At the Hampton Inn Dayton South, we strive to provide the best that Hospitality has to offer. We thank you for the recognition and look forward to welcoming you again soon. Sincerely, Abe
par un voyageur de New Haven
Publié le 27 janv. 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
12 mars 2024 par GM, Gestion de l’hôtel
Dear Valued Guest, Thank you so much for your feedback. We are happy you enjoyed your stay. We trust that you had a delightful room, a restful night, a great Breakfast, and our staff was attentive and responsive to all of your needs. Thank you for choosing the Hampton Inn Dayton South, we look forward to welcoming you again soon. Sincerely, Abe
par un voyageur
Publié le 7 janv. 2024 sur Expedia
par un voyageur
Publié le 2 janv. 2024 sur Hotels
