Note fondée sur 638 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,7 sur 5
83 % des clients le recommandent
3,9 Propreté de la chambre
4,0 Service et personnel
4,0 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
3 sur 5
par un voyageur de Paris, France

Fair enough

Publié le 5 juin 2011 sur Hotels
The hotel was fine compared to what we paid and close to Millikin Univerity, even though you still need a car of course. It is not perfect but good enough for a couple of nights.
4 sur 5
par un voyageur

Publié le 4 mars 2024 sur Expedia
This property is reliably accommodating and the staff is always friendly. Great pool, nice workout room and full breakfast make for a complete stay.
Commentaires de Gestion de l’hôtel
5 mars 2024 par Coral, Gestion de l’hôtel
Timothy,Thank you for taking the time to complete this survey. We are pleased to hear you enjoyed your stay.We hope you'll stay with again in the near future!Regards, Coral Worthey-TurpenGuest Services
4 sur 5
par un voyageur

Publié le 2 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 mars 2024 par Coral, Gestion de l’hôtel
Russell,Thank you for taking the time to complete this survey. We're pleased to hear you enjoyed your stay and hope you will visit us again soon.Regards,Coral Worthey-TurpenGuest Services
5 sur 5
par un voyageur

Publié le 26 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 mars 2024 par Coral, Gestion de l’hôtel
Julie,Thank you for taking the time to complete this survey. We're pleased you enjoyed your stay and not only hope you'll stay with us again in the near future but refer us to your friends and colleagues.Best regards, Coral Worthey-TurpenGuest Services
1 sur 5
par un voyageur

Publié le 24 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Coral, Gestion de l’hôtel
Mr. Bracken,Thank for taking the time to complete this survey. We're sorry your recent experience with us less than satisfactory. It will be looked into on our end.We do appreciate your business and hope you will stay with again in the near future.Coral Worthey-TurpenGuest Services
3 sur 5
par un voyageur

Publié le 20 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Coral, Gestion de l’hôtel
Thank you for taking the time to complete this survey. We appreciate your business.We do hope you'll stay with us again in the near future.Coral Worthey-TurpenGuest Services
1 sur 5
par un voyageur

Publié le 28 janv. 2024 sur Hotels
The table in the room was dirty with crumbs. The ice bin in the room was moldy. Staff was unfriendly from the get go. This place is 100% NOT kid friendly. We were with a 10 year olds hockey team, and they had issues with us from check in. Turned the lights off at the pool while kids were in the water, an hour before the posted closing time. Made false claims about the kids being disruptive.
1 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 28 janv. 2024 sur Hotels
5 sur 5
par un voyageur

Publié le 7 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Coral, Gestion de l’hôtel
Chad,Thank for your kind response/rating in regard to your stay at our hotel. We hope you'll visit the Decatur Conference Center and Hotel again soon and refer your friends.
4 sur 5
par un voyageur

Good but not great. Service could improve.

Publié le 29 déc. 2023 sur Hotels
I stayed at the hotel with kids for a week over Christmas. The rooms were clean and comfortable but I think we went the whole week without housekeeping. We never got clean towels even though there were multiple people in the room. The kids used the pool and there is a sign saying to leave the pool towels by the pool which is stupid because they dripped on the floor the whole quarter mile that the pool is from the rooms. They also would only authorize my key card for 3 days at a time. This resulted in me coming back late exhausted with rowdy kids to be locked out of the room and the front desk is as far away from the rooms as the pool is. For the good, the included breakfast was great with lots of selections. It is still warm-up stuff but there is always bacon or sausage and fruit and everything. I think the stay was a fair value for the price overall. I like the location better than in Forsyth and you get basically the same thing as the Hawthorne but for less money. It is better than the hotel in Mt Zion.
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Coral, Gestion de l’hôtel
Mr. Greenwell,Thank you for taking the time to complete this survey. I apologize for the delayed response. I was out of the office for some time due to an injury.We do appreciate your business and hope you will stay with us again in the future.Regards,Coral Worthey-TurpenGuest Services