Ratings based on 492 Guest Reviews

Hear it directly from our travellers
4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller from Logandale

Posted Jan. 30, 2024 on Expedia
Right on the beach. Great property. Would have liked to stay longer. Food was excellent. Service was impeccable. If we ever get to Bali again. This is where we'll be staying. Pool are is wonderful. Beach is perfect.
5 out of 5
by A traveller

Posted Jan. 25, 2024 on Expedia
was wonderful
5 out of 5
by A traveller from Chula Vista

Posted Jan. 24, 2024 on Expedia
Everything was fine, except for the size of the rooms, very small.
5 out of 5
by A traveller

Beautifully designed hotel with friendly staff

Posted Jan. 22, 2024 on Hotels
The hotel design is really beautiful and very well thought out. The rooms are large and spacious and we loved the double sink in the bathroom and the little balcony. The pools are very nice, we particularly enjoyed the adults only at the property, much quieter. The ability to walk straight out onto the beach is ideal. The hotel's food choices are great, but there's also some fab places to eat a short walk from the hotel so some flexibility.
5 out of 5
by A traveller

Posted Jan. 12, 2024 on Expedia
Its very clean and quite near to beach highly recommended
2 out of 5
by A traveller

Posted Jan. 8, 2024 on Expedia
Check out process is a complete mess. Took over half an hour and everyone in the line was complaining about flights. They were too busy checking in guests early (even though rooms weren’t ready), at the expense of checking out guests. Not all the desks were open, either. Itemised invoice had many items we hadn’t signed for which we had to dispute. Not a relaxing way to leave.
5 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 6, 2024 on Hotels
5 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 6, 2024 on Expedia
5 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 2, 2024 on Expedia
5 out of 5
by A traveller

Tranquility in Bali

Posted Dec. 23, 2023 on Hotels
Beautiful property. Perfect for relaxing beside one of the warm water pools and enjoying the tranquility of the location. You pay a premium for all of the services such as organising transportation, the restaurant, the spa. Cheaper options are readily available by walking down the road or along the beachfront; but the quality of the services was high.
Comment from Hotel Management
Dec. 24, 2023 by Nadya Soetanto - Digital Marketing Officer, Hotel Management
Dear Mr. Patrick, Thank you for staying with us, we are delighted to hear you had a relaxing stay at a resort that holds legacy of the authentic Balinese spirit. We appreciate you taking the time to write us and kind gesture. Looking forward to welcoming you again soon. Have a great day!