Note fondée sur 60 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,7 sur 5
100 % des clients le recommandent
4,7 Propreté de la chambre
4,8 Service et personnel
4,7 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 28 sept. 2023 sur Expedia
Tout était parfait. La chambre honeymoon superbe et au calme. Très belle piscine. Personnel au petit soins et très discret (merci à Candra qui s’est occupé de nous pendant notre séjour). Très proche de toutes les commodités de Sanur(shopping, bars, restaurants, plage à quelques minutes, marché de nuit). Spa de bonne qualité même si tarifs au dessus de la moyenne (l’offre spéciale 1 1 permet de quand même en profiter à prix raisonnable). Restaurant non testé vu les possibilités extérieures nombreuses. Pdj de qualité servi en chambre (a l’heure souhaitée et ponctualité de mise). Bref rien a dire. On y reviendra volontiers.
Commentaires de Gestion de l’hôtel
9 oct. 2023 par Simona & The Pavilions Bali family, Gestion de l’hôtel
Dear Sebastien,Greetings from The Pavilions Bali!Thank you for this wonderful review of your recent Pavilions experience. We were delighted to read that you truly enjoyed your stay in your Honeymoon Pool Villa, and our team was thrilled to read your kind commendations.We hope to welcome you back to the Island of the Gods in a future occasion!Warmest Regards,
5 sur 5
par un voyageur

Excellent repos a Sanur!

Publié le 2 juill. 2018 sur Hotels
3 nuits villa 1 chambre avec piscine privée, esu assez fraiche, bon lit, propre, excellents petits dejeuners, pavillon exterieur tres reposant, a distance de marche de la plage avec transats de l’hotel. Bon restaurant le soir
Commentaires de Gestion de l’hôtel
16 juill. 2018 par The Pavilions, Gestion de l’hôtel
Dear Louis-Martin, thank you very much for your valuable time in writing a beautiful review about our property.
5 sur 5
par un voyageur

un coin de paradis

Publié le 4 oct. 2014 sur Hotels
magnifique villa, personnel délicat et compétent , une grande attention apportée à notre bien-être
5 sur 5
par un voyageur

Publié le 31 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 févr. 2024 par Simona & The Pavilions Bali family, Gestion de l’hôtel
Dear Daehyun ,Thank you for the 5 stars review. We hope that we will not have to wait too long to welcome you back to our corner of paradise.Warmest Regards,
4 sur 5
par un voyageur

利便性の整った閑静なヴィラ

Publié le 20 janv. 2024 sur Hotels
観光客が多いメインのとおりから奥まった場所に位置し、静かで閑静な場所にあるヴィラでした。 部屋も明るく、十分な広さと清潔感を備えています。 庭の手入れもされており、のんびり過ごすにはとても良い所です。 朝食の手配は、モバイルフォンを使うユニークな方法ですが、指定時間には完璧に届けられます。 日本語は通じないので多少の英語は必要かもしれません。 ただ、この価格帯でアメニティ(歯ブラシが無い)が若干不足いている点は残念でした。 でも。バスタブもありお湯の温度調整にも問題ないのでストレスは感じません。 徒歩で街歩きやビーチへ行くには良い立地なのでまた利用したいと思います。
Commentaires de Gestion de l’hôtel
10 févr. 2024 par Simona & The Pavilions Bali family, Gestion de l’hôtel
Dear Traveler,Greetings from The Pavilions Bali!Thank you for your kind feedback, we are delighted that you enjoyed the intimate privacy of our Balinese villas and our convenient city center location. Bathroom amenities like shaving kit or toothbrush are indeed available on request through our Butler team or webapp and we apologize if we failed to clearly convey this message.We look forward to welcoming you back in a future occasion.Warmest Regards,
5 sur 5
par un voyageur

Publié le 3 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 janv. 2024 par Simona & The Pavilions Bali family, Gestion de l’hôtel
Dear Krishna,Thank you for this 5-star review, we hope that we will not have to wait too long to welcome you back to our corner of paradise!Warmest Regards,
2 sur 5
par un voyageur

Publié le 30 déc. 2023 sur Expedia
Not a good experience for me. The staff is friendly and the grounds are nice, but that's not hard to find in Bali. The wifi didn't work for me and it took them a few hours to fix, although they did try their best. The whole complex needs new air conditioners, which are small and old and not equipped to handle this kind of heat. That's especially true in the small fitness room, which was so hot I couldn't use it. Even the pool was hot; in fact, due to the heat and the layout of the pool, it was the warmest water I've ever swam in. To top it off, they made me wait while they checked the room, but somehow forgot to notice, or notify me, that I had left my computer and phone charger behind.
Commentaires de Gestion de l’hôtel
6 janv. 2024 par Simona & The Pavilions Bali family, Gestion de l’hôtel
Dear John,Greetings from The Pavilions Bali!Thank you for sharing your comments, we were sorry to read that you did not enjoy your stay with us to the fullest. Kindly accept our sincerest apologies for the service inconsistencies experienced rest assured that your feedback has been shared with all concerned to assist us in further improving our guest experience.We would like to reassure you that A/C units throughout the resort are regularly maintained and replaced as necessary, however it does take some time to cool down a room when first turning on a unit, particularly in this hot and humid season.I hope you give us another chance to welcome you back to The Pavilions Bali in a future occasion.Warmest Regards,
5 sur 5
par un voyageur

Publié le 15 déc. 2023 sur Expedia
The Pavilions is set back off the main road through Sanur, it is very quiet woth no noise from traffic. The villas have a good size pool about 7m long 2 m wide and 1.25 depth, so good for a short swim. The villa has a fridge and icebox handy to pop am icecream in. TV in the main room. A good size bath and outdoor shower. The bed has a mosquito net that you can pull around the bed. Joga was our excellent butler. The Jahe restaurant is great for dinner, we also had breakfast here a few mornings but you can get breakfast delivered to your room. Too many names to remember here sorry but stop by on an evening for a cocktail. The pool area has an all day light menu fabulous sandwiches. Tania was my spa lady where i had a great pedicure and foot massage. There is a small gift shop by reception which some lovely trinkets. Sanur itself has lots of nearby restaurants, the beach is about 800m there is no direct access. Once on the beach there is a paved area for a couple of miles that you can cycle or walk. (Bikes available to hire on the main road). Would i come back- yes i most certainty will. Thank you so much for looking after us so well.
Commentaires de Gestion de l’hôtel
1 janv. 2024 par Simona & The Pavilions Bali family, Gestion de l’hôtel
Dear Maria,Greetings from The Pavilions Bali!Thank you for your glowing feedback, It’s lovely to read that you truly enjoyed every aspect of your Pavilions experience; from the peace and tranquility of our tropical oasis in the heart of Sanur, to our signature in villa breakfast. Our therapist Sonia was delighted to read your kind commendation for our wellness rituals.We look forward to welcoming you back to the Island of the Gods in the near future!Warmest Regards,
5 sur 5
par un voyageur

Publié le 23 nov. 2023 sur Expedia
The pool villa was secluded, private and very quiet. Would definitely stay here again. We checked in late which was well handled by security, quickly getting us to our room and settled. Breakfast in the villa each morning was a treat.
Commentaires de Gestion de l’hôtel
9 déc. 2023 par Simona & The Pavilions Bali family, Gestion de l’hôtel
Dear Nicole & Geoff,Greetings from The Pavilions Bali!We were delighted to read that you took full advantage of your stay in our "Heaven on Earth" and how much you enjoyed our signature in-villa breakfast - bets enjoyed poolside.We hope to welcome you back to the Island of the Gods real soon.Warmest Regards,
4 sur 5
par un voyageur

Publié le 16 nov. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
9 déc. 2023 par Simona & The Pavilions Bali family, Gestion de l’hôtel
Dear Vivienne,Greetings from The Pavilions Bali!Thank you for the 4 star review. Do let us know if you would like to share any feedback to further improve our service delivery, ensuring we meet and whenever possible exceed our guests' expectations.Warmest Regards,