Ratings based on 28 Guest Reviews
Hear it directly from our travellers
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 4, 2017 on Hotels
by A traveller
excellent hotel with great style and services
Posted Dec. 9, 2016 on HotelsThis little gem is hiding behind the songtsam temple, though it's a bit hard to find even with the GPS. The small town in front of the hotel is undergoing heavy constructions. We arrived there with no hot water and got a free upgrade a suite. Room is huge but not as cozy as the smaller one. They even set up the fireplace to get the room warmed up for us everyday. Food is excellent but too bad we missed the spa. Overall an excellent hotel where you can relax and find you inner peace, definitely will visit again.
by Eldon from Tucson, Arizona
Fabulous cultural get-away, done perfectly!!
Posted Jun. 27, 2016 on HotelsIt was a return visit to this exotic city, where we were meeting the parents of our Chinese foreign exchange student. We are good friends for years. They stayed in the "sister hotel" close by. The entire hotel staff and all the facilities are at the 5-Star level. We will definitely return.
by A traveller
Posted Apr. 14, 2016 on Hotels
Recommended
for Everyoneby A traveller from Johannesburg
Staff of this hotel are brilliant
Posted May 4, 2015 on Expedia
Pros: Staff
Cons: A free shuttle to the old town
Location: The location is excellent for the temple but a little out of the old town
This hotel is a little out of town but that is the only negative otherwise this is an excellent world class hotel with staff that give personal and excellent service
by William from Peebles
Outstanding oasis.
Posted Apr. 14, 2015 on HotelsAbsolutely outstanding service from Patrick and his whole team. Great attention to authentic detail in the design of the hotel and the menus, but it was the uniformly excellent service from all the staff that made this hotel stand out.
by Sarah from Hong Kong
Highly recommended for family trips
Posted Aug. 16, 2014 on HotelsI would love to give a 5+ rating for this resort. It's situated inside the Songtsam (ie the main religious site) area so the tranquility and freshness of the air has no rival. Admittedly it's too far away from the city centre so it's not too possible to go out for food, but this is compensated by the breakfast and Zang cuisine offered by the hotel restaurant at a reasonable price. The hotel arranges shuttle to the main tourist sites so it saves you much trouble if you are going as a family - otherwise you will have to hire your own driver-guide as the main sights in Shangri-la are sparsely situated.
by Zipjolababy from Hong Kong
A perfect retreat at Shangri-la
Posted Jun. 4, 2014 on HotelsStayed for 2 nights at the beautiful, quiet and peaceful retreat. Delicious food and excellent service at the restaurant.
by A traveller
Posted May 21, 2014 on Hotels
by Cheryl from Singapore
Wonderful Tibetan Retreat
Posted May 14, 2014 on HotelsBeautiful and authentic Tibetan Retreat located just behind the famous Songzalin Monasetry. Very quiet and peaceful. However, it is about 15 min away from the main town so a little inconvenient unless you have a driver. Other than that, a perfect getaway to relax.
