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Comfort Suites Wixom - Novi

2.5 star property
Hotel near Suburban Collection Showplace, connected to a shopping center in Wixom

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Photo gallery for Comfort Suites Wixom - Novi

Lobby
Exterior detail
Lobby
Suite, Multiple Beds, Non Smoking
Indoor pool

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
28049 S Wixom Rd, Wixom, MI, 48393
  • Place, Ascension Providence Hospital
    ‪3 min drive‬
  • Place, Providence - Park Hospital
    ‪3 min drive‬
  • Place, Suburban Collection Showplace
    ‪3 min drive‬
  • Airport, Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪30 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

  • 62 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking

  • 62 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

  • 67 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

  • 76 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Wixom

In shopping district.You'll find Providence - Park Hospital and Ascension Providence Hospital within 2 miles (3 km) of this hotel. Suburban Collection Showplace and Total Sports Complex are also within 3 miles (5 km).

What's nearby

  • Ascension Providence Hospital - 3 min drive - 3.3 km
  • Providence - Park Hospital - 3 min drive - 3.3 km
  • Suburban Collection Showplace - 3 min drive - 4.0 km
  • University of Michigan - 25 min drive - 35.7 km
  • Huntington Place - 33 min drive - 58.2 km

Getting around

  • Pontiac Station - 29 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 37 min drive

Restaurants

  • ‪Wendy's - ‬19 min walk
  • ‪LongHorn Steakhouse - ‬12 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Culver's - ‬11 min walk

About this property

Comfort Suites Wixom - Novi

Hotel near Suburban Collection Showplace, connected to a shopping center in Wixom
Comfort Suites Wixom - Novi offers its guests an indoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served on weekends. The business-friendly Comfort Suites Wixom - Novi also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.
  • 1 building
  • 92 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
Comfort Suites Wixom - Novi offers 92 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. Cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Wixom hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

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  • Parking included
  • Free WiFi
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The price is CA $112
CA $122 total
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Living room
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available on weekends 7:00 AM to 9:00 AM

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch TV with cable channels

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Living room
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Suites Hotel Wixom
Comfort Suites Wixom
Comfort Suites Wixom Hotel Wixom
Comfort Suites Wixom Hotel
Wixom Comfort Suites
Comfort Suites Wixom Hotel
Comfort Suites Wixom Wixom
Comfort Suites Wixom Hotel Wixom

Comfort Suites Wixom - Novi Reviews

Reviews

6.4
Rating 10 - Excellent. 210 out of 1000 reviews
Rating 8 - Good. 254 out of 1000 reviews
Rating 6 - Okay. 184 out of 1000 reviews
Rating 4 - Poor. 166 out of 1000 reviews
Rating 2 - Terrible. 186 out of 1000 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

6.2/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

6/10 Okay

Tom

Stayed 2 nights in Oct 2025

6/10 Okay

Subimal

Travelled with family
Disliked: Cleanliness
Will not recommend to anyone. We stayed 2 nights. They never come to replace bedding and towels. Heater was not working and when I told at the service desk and said he is going to notify housekeeping. I said nothing. If he’s going to tell housekeeping to fix heater what would you expect from them, I figured not worth it to explain.
Stayed 2 nights in Oct 2025

4/10 Poor

Jodi

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Black mold found in room; breakfast coffee area walls were gross with splattered coffee; nobody cleaned any tables/counters or refilled anything during breakfast
Stayed 1 night in Oct 2025

4/10 Poor

Colleen

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mold in bathroom, room needs reconditioning
Stayed 3 nights in Oct 2025

2/10 Terrible

Carl

Disliked: Cleanliness, staff & service, property conditions & facilities
When we arrived at the Hotel, we were told there was no room available, even though we had a confirmation no. No offer was made to reimburse us. We were told we'd have to take it up with Expedia. Staff was not helpful or courteous...basically told us "too bad"...When we asked to speak to a Manager, we were told no one was available...Never stay at this place unless you like being mistreated and denied service!
Stayed 2 nights in Sep 2025

6/10 Okay

jenni

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is extremely run down and dirty. I was there for 4 nights and I noticed the elevator was never swept or anything. It’s quite a dirty place. The staff was extremely nice and accommodating, however.
Stayed 4 nights in Oct 2025

2/10 Terrible

Shelette

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible. Dirty. Bed Bug! People standing around outside smoking marijuanna.
Stayed 1 night in Oct 2025

2/10 Terrible

Heather

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay there

Dirty actual blood spots on carpet and on a wall. Dried food on the table. No plug for bathtub. Pool water was very cold and no towels. No phone in one of the rooms and one of the mini fridges smelled of fish so bad couldn’t use it. Hallways smelled of weed. Just don’t stay there.
Stayed 2 nights in Oct 2025

4/10 Poor

Jessica

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is very run down. A lot of damage. Locks on the door to our room were broken. Room did appear to be cleaned well. But the hotel was trashed in other area. It’s dlose to highway and food options.
Stayed 1 night in Sep 2025

8/10 Good

Lynda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was well lit. There were two individuals just sitting on the edges of the lot but they didn’t pay attention to us. I felt safe. Beds and pillows were super comfortable. Room was clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Vincent, Hilliard

Stayed 1 night in Sep 2025

2/10 Terrible

Kim

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had dirty bedding, broken closet doors, ripped curtains, holes, etc
Stayed 2 nights in Sep 2025

4/10 Poor

Cali

Disliked: Cleanliness, staff & service
Our room was not ready, and we got there 2 hours after check in time. As well as our keys not working late night trying to get into our room.
Stayed 1 night in Sep 2025

6/10 Okay

Darryl

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Walked in and the entrance light was not working. Bathroom had a strong mildewy, musty oder as the bathroom fan was not working. Had to open the window to air things out. Three lamps had to be plugged in. Went to make coffee and while there was plenty of coffee, the basket on the coffee maker was missing. Otherwise, bed was comfortable and sheets were clean. Front desk staff were friendly and helpful.
Stayed 2 nights in Sep 2025

6/10 Okay

Laura

Travelled with family
Liked: Staff & service
The staff was excellent, however the toilet had a very loose seat, the shower backed up when used. The bed comforter was torn and stained, during our three day stay no one came to clean the room, we had to go to the desk for towels and toilet paper
Stayed 1 night in Sep 2025

4/10 Poor

Annalyn

Disliked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

8/10 Good

Damon, Oscoda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access off the main highway simple check-in. Very quiet.
Stayed 1 night in Sep 2025

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and large. We did have to switch from our original room due to the AC not working but they made sure to give us the same room type and we ended up with a better view.
Stayed 1 night in Sep 2025

2/10 Terrible

Donna

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was sparse at best, constantly ran out of items, and not kept clean. The fitness center is in disrepair. Elevators dirty. The rooms were below average. We reported items that needed fixing in our room and it was not attended to during our 5 day stay.
Stayed 5 nights in Sep 2025

8/10 Good

Kellie

Liked: Cleanliness, staff & service, property conditions & facilities
I understand the hotel is old. It definitely needs an update, but looking at it, I assume it will eventually go out of business. It seems that the powers that be have just let this one go. Kinda sad!!
Stayed 2 nights in Sep 2025

4/10 Poor

Lynn

Business traveller
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Keith

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Jason

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

don't stay

I booked this for my family. Upon arrival they were very hesitant to enter. Once they entered they immediately turned around and left. The conditions were unacceptable and they didn't feel safe there. Never checked in.
Stayed 1 night in Sep 2025

4/10 Poor

ehsan

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Very outdated, not a proper breakfast, not clean.
Stayed 2 nights in Sep 2025

2/10 Terrible

Michael

Disliked: Cleanliness, property conditions & facilities
This place should be condemned
Stayed 4 nights in Sep 2025