Four Points by Sheraton Detroit Novi

3.0 star property
3-star hotel near Suburban Collection Showplace

Choose dates to view prices

Photo gallery for Four Points by Sheraton Detroit Novi

Restaurant
Reception
Suite, 1 King Bed with Sofa bed
Indoor pool
Suite, 1 King Bed with Sofa bed

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Housekeeping
  • Gym

Explore the area

View in a map
27000 S. Karevich Drive, Novi, MI, 48377
  • Place, Twelve Oaks Mall
    ‪8 min walk‬
  • Place, Twelve Mile Crossing at Fountain Walk
    ‪8 min walk‬
  • Place, JD Racing Indoor Karting
    ‪11 min walk‬
  • Airport, Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪27 min drive‬

Room options

Room, 1 King Bed

8.2 out of 10
Very good
(53 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(16 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

7.6 out of 10
Good
(5 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(10 reviews)
  • 29 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

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About the area

Novi

Near the airport.Your stay at this Novi hotel places you within a 10-minute walk of West Oaks and Twelve Oaks Mall. Twelve Mile Crossing at Fountain Walk and Lucky Strike Novi are also within half a mile (1 km).

What's nearby

  • West Oaks - 3 min walk - 0.3 km
  • Twelve Oaks Mall - 8 min walk - 0.7 km
  • Twelve Mile Crossing at Fountain Walk - 8 min walk - 0.7 km
  • Lucky Strike Novi - 8 min walk - 0.7 km
  • JD Racing Indoor Karting - 11 min walk - 1.0 km

Getting around

  • Royal Oak Station - 22 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 30 min drive

Restaurants

  • ‪Chick-fil-A - ‬9 min walk
  • ‪Ford's Garage Novi - ‬9 min walk
  • ‪Chipotle Mexican Grill - ‬15 min walk
  • ‪Texas Roadhouse - ‬16 min walk
  • ‪Buffalo Wild Wings - ‬9 min walk

About this property

Four Points by Sheraton Detroit Novi

3-star hotel near Suburban Collection Showplace
Four Points by Sheraton Detroit Novi offers its guests an indoor pool and a 24-hour fitness center. There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 9200 square feet (855 square meters) and includes conference space. The business-friendly Four Points by Sheraton Detroit Novi also features a vending machine, a garden, and concierge services. Self parking is free.

This 3-star Novi hotel is smoke free.

  • 220 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Meeting rooms
  • 9200 sq ft of conference space
  • 855 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Convenience store
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
Four Points by Sheraton Detroit Novi offers 220 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Beds feature premium bedding. LED televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Novi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 5 to 15 for adults and USD 5 to 15 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LED TV with premium channels

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from September 5 2025 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 15 for adults, and USD 5 to 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Sheraton Detroit Novi Hotel
Four Points Sheraton Detroit Novi
Four Points by Sheraton Detroit Novi Novi
Four Points by Sheraton Detroit Novi Hotel
Four Points by Sheraton Detroit Novi Hotel Novi

Reviews

Four Points by Sheraton Detroit Novi Reviews

7.8

Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 352 out of 915 reviews
Rating 8 - Good. 257 out of 915 reviews
Rating 6 - Okay. 158 out of 915 reviews
Rating 4 - Poor. 77 out of 915 reviews
Rating 2 - Terrible. 71 out of 915 reviews

Reviews

10/10 Excellent

Jaime

Stayed 1 night in Aug 2025

4/10 Poor

Katherine

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Dissatisfied. The door lock was broken, literally had to screw the screws in to have the lock work. Very noisy, the outside trucks, hallways were loud also. Room was dark, dingy. Bathroom not clean, definitely not cleaned .
Stayed 1 night in Aug 2025

10/10 Excellent

Lauren

Stayed 4 nights in Aug 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

8/10 Good

Sheila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked they gave me first floor room , knee injury . Staff very friendly and accommodating. Clean rooms need minor repairs but overall a Good Stay. Will return and recommend.
Stayed 1 night in Aug 2025

6/10 Okay

John

Disliked: Property conditions & facilities
Walking in you can immediately see that the hotel is in need of repairs. The carpet in the entryway was coming up and some tiles were broken/missing. The hallway leading to my room had small square holes cut into the walls. My room had gouges in the walls and a stain on the ceiling above the bed. The bathroom door didn't shut completely. The tv wouldn't connect to the internet, so I couldn't use any of the streaming services.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

angela, Livonia

Stayed 1 night in Aug 2025

2/10 Terrible

Nathan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Tonia

Disliked: Cleanliness, property conditions & facilities
Dirty rooms. Mold in the bathroom
Stayed 3 nights in Jul 2025

6/10 Okay

Andriy

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

don't

this is the worst Four Points hotel I've ever been, it's bit up from inside and outside, needs a lot of repairs
Stayed 2 nights in Jul 2025

10/10 Excellent

Korey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not quite perfect

All was great. It just wasn't the room I originally booked and it wasn't an upgraded room that's for sure
Stayed 1 night in Jul 2025

4/10 Poor

MIchael

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

No hot water and no assistance

Getting into the room was simple, the hotel room was nice but there was not hot water and after 4 phone calls over an almost 5 hour period I was more than disappointed.
Stayed 1 night in Jul 2025

10/10 Excellent

Ionie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wedding day

Where comfortable and useful for the occasion
Stayed 2 nights in Apr 2025

6/10 Okay

Ross

Stayed 1 night in Jul 2025

6/10 Okay

Jason

Stayed 1 night in Jul 2025

8/10 Good

Lyn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very spacious and clean. Liked the fridge/ microwave in room for the rate. I did not use the bar, but the area looked very nice and spacious. Although the pool was large and appeared very clean, I did not like that it was in the lobby and not closed off. The smell of chlorine throughout the hotel and in my room was overwhelming
Stayed 1 night in Jul 2025

8/10 Good

Mujtaba Ali Haqqani

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

kristy

Liked: Cleanliness, amenities, property conditions & facilities
Clean and very friendly staff.
Stayed 4 nights in Jul 2025

6/10 Okay

laura

Stayed 1 night in Jul 2025

6/10 Okay

Tarissa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was ok but the door stuck horribly. The pool was relocated inside the first floor right behind the bar, so all you could smell was chlorine.
Stayed 3 nights in Jul 2025

4/10 Poor

Gail

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities

Won’t stay again.

Bathroom door was hard to close and would pop open. Shower curtain didn’t go the length of the tub. Most importantly.. when we woke up this morning, my daughter’s side of the bed was infested with tiny bugs all over her phone, water bottle, shoes. When we left we told the front desk and was informed that since we booked with a 3rd party that we had to address it with Hotel.com. I would appreciate someone reaching out to acknowledge our inconvenience.
Stayed 1 night in Jul 2025

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the walk out in room. Nice bed. Friendly and helpful staff. All food was just ok.
Stayed 1 night in Jul 2025

6/10 Okay

Andrea

Stayed 1 night in Jul 2025

6/10 Okay

Cody

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Paid way too much for an unseasoned breakfast. Charging for room and deposit is too much.
Stayed 1 night in Jun 2025