Note fondée sur 323 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 mars 2024 sur Hotels
par un voyageur
Publié le 10 mars 2024 sur Expedia
The people that stayed above me were EXTREMELY LOUD AND DISRESPECTFUL ALLLL NIGHT LONG!! Making it impossible to relax or sleep two nights in a row
par un voyageur
Publié le 3 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 mars 2024 par Jackee Philley, Gestion de l’hôtel
We are delighted to hear that you enjoyed your stay at our hotel. We work extensively to provide our guests with a memorable experience and your feedback encourages us to continue doing so. Thank you for taking the time to leave a response and we look forward to accompanying you in your next travel to the area.
par un voyageur de Harwood Heights
Publié le 23 févr. 2024 sur Expedia
Spacious
Commentaires de Gestion de l’hôtel
4 mars 2024 par Jackee Philley, Gestion de l’hôtel
Thank you for taking the time to fill out your review. Thank you
par un voyageur
Publié le 8 févr. 2024 sur Expedia
Went here for my daughters 13th birthday. The room was very dirty the chair looked like it hadn’t ever been cleaned. There was stains everywhere. Bathroom was poorly cleaned. There was bars of soap in the toilet, like housekeeping just threw them in there instead of the trash. The worse part was that we had to pay to park in the parking lot. The room had a full kitchen but i had to go back home and get dishes because they had very few pots and pans. Was very disappointed but it was too late to try to find somewhere else to go.
Commentaires de Gestion de l’hôtel
4 mars 2024 par Jackee Philley, Gestion de l’hôtel
Dear Valued GuestWe're sorry to hear that you had a negative experience at our hotel. We take cleanliness and comfort very seriously, and we apologize for falling short in these areas. We will investigate this further and take steps to improve our service.Thank you
par un voyageur
Publié le 4 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 mars 2024 par Jackee Philley, Gestion de l’hôtel
Dear GuestWe are genuinely sorry to hear that you had a bad experience while staying at our hotel. Our main objective is to provide a clean, comfortable room for our guests, and we're disappointed that we couldn't do this for you.
par un voyageur
Publié le 16 janv. 2024 sur Expedia
Got a room with candy wrappers strewn around, extra bedding tossed at the bottom of the closet, and non working lamps. No other room was available, and after notifying staff the following day the room was still not cleaned. Staff was completely uninterested in providing any service or offer a welcome
Commentaires de Gestion de l’hôtel
4 mars 2024 par Jackee Philley, Gestion de l’hôtel
Dear Valued Guest,We're sorry to hear that you had a negative experience at our hotel. We take cleanliness and comfort very seriously, and we apologize for falling short in these areas. We will investigate this further and take steps to improve our service.Thank you
par un voyageur
Publié le 14 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 mars 2024 par Jackee Philley, Gestion de l’hôtel
We are so happy to hear that you enjoyed your stay with us, and that our accommodations met your standards. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear.We’d love to welcome you back soon, thanks again!
par un voyageur
Publié le 4 janv. 2024 sur Expedia
The first thing was that the office got charged me when I checked in when I was charged by Expedia the second thing is that the road was really dirty spots all up with carpet the trash cans work had hard residue and the fan in the living room was filthy just filthy nasty up under your sink nasty and in the heating and cooling area the room where the hot water tank was nasty like they just swept everything up under the door the towels. Also the carpet essfirty
Commentaires de Gestion de l’hôtel
4 mars 2024 par Jackee Philley, Gestion de l’hôtel
Thank you so much for your great rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!
par un voyageur
Publié le 3 janv. 2024 sur Expedia
Sink outside bathroom was not draining, tub was not draining well. The property is not
Commentaires de Gestion de l’hôtel
4 mars 2024 par Jackee Philley, Gestion de l’hôtel
Dear Valued GuestWe're sorry to hear that you had a negative experience at our hotel. We take cleanliness and comfort very seriously, and we apologize for falling short in these areas. We will investigate this further and take steps to improve our service.
