Note fondée sur 813 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Stéphanie de Calais
Parfait
Publié le 2 août 2016 sur Hotels2 jours à Auburn Hills dans cet hôtel très pratique et bien équipé, calme et propre.
Commentaires de Gestion de l’hôtel
9 août 2016 par General Manager, Gestion de l’hôtel
Dear Guest,
Thank you for your 5 star review of your stay. We are pleased to hear that you enjoyed your time with us.
We hope to see you again soon.
par un voyageur
Publié le 9 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 mars 2024 par SpringHill Staff, Gestion de l’hôtel
Thank you for choosing to stay with us for your recent lodging needs. We hope that you will come and see us again whenever your travels bring you to our area.
par un voyageur
Publié le 7 mars 2024 sur Expedia
Staff is very nice.
Commentaires de Gestion de l’hôtel
30 mars 2024 par SpringHill Staff, Gestion de l’hôtel
Thank you for choosing to stay with us for your recent lodging needs. We hope that you will come and see us again whenever your travels bring you to our area.
par un voyageur
Publié le 6 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 mars 2024 par SpringHill Staff, Gestion de l’hôtel
Thank you for choosing to stay with us for your recent lodging needs. We hope that you will come and see us again whenever your travels bring you to our area.
par un voyageur
Publié le 5 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 mars 2024 par SpringHill Staff, Gestion de l’hôtel
Thank you for choosing to stay with us for your recent lodging needs. We hope that you will come and see us again whenever your travels bring you to our area.
par un voyageur
Publié le 26 févr. 2024 sur Hotels
We traveled as a family 4 hours and book this hotel after checking all in i then find out the pool is closed number 1 reason we picked this hotel for the pool and there wesite didnt say anything about it pretty disappointed in that
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Springhill Staff, Gestion de l’hôtel
Providing the highest level of hospitality is our number one priority and we sincerely apologize for failing to meet your expectations. We can completely understand your frustration with the pool being closed. Please know that it is never the hotels desire to misinform or mislead any of our guests. We truly want each and every guest to have a fantastic and relaxing time with us. Again, we apologize for inconvenience and frustration.
par un voyageur
Publié le 25 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 févr. 2024 par SpringHill Staff, Gestion de l’hôtel
Thank you for choosing to stay with us for your recent lodging needs. We look forward to serving you again, whenever your travels may bring you back to our area.
par un voyageur
Great place
Publié le 25 févr. 2024 sur HotelsRooms were nice, breakfast was good with choices. The location was close for activities and restaurants. Downfall
No hot tub.
Commentaires de Gestion de l’hôtel
29 févr. 2024 par SpringHill Staff, Gestion de l’hôtel
Thank you for the 10 out of 10 rating! We appreciate your time in leaving a review and hope to see you again real soon.
par un voyageur
Publié le 20 févr. 2024 sur Expedia
The beds were comfy and the room was clean. The breakfast was pretty good but not a ton of variety. Can’t complain considering it was included. Our main concern was actually the pool. We have two children so the pool is a huge draw of any hotel. The first day we went for a swim, the pool looked super murky and you could not see your feet in the shallow end (~3ft deep). The second day, same murkiness and this time the entire surface was covered in a fine layer of silt/bubbles (whatever it was, it didn't look inviting). The maintenance man said that the pump had stopped and so it would clear up in a while as he got it going again. Unfortunately we couldn’t wait around for that considering we had to check out shortly thereafter.
The front desk staff were friendly enough.
Commentaires de Gestion de l’hôtel
29 févr. 2024 par SpringHill Staff, Gestion de l’hôtel
Thank you for taking the time to leave a review of your recent stay. While we are pleased to hear that most of your stay was wonderful, we apologize for the cloudiness of the pool, we too wish it would have cleared up faster so that you were able to enjoy it more. We hope that you will come and see us again and have the opportunity to enjoy some water time.
par un voyageur
Publié le 18 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 févr. 2024 par SpringHill Staff, Gestion de l’hôtel
Thank you for choosing to stay with us for your recent lodging needs. We look forward to serving you again, whenever your travels may bring you back to our area.
