Ratings based on 934 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 22, 2024 on Expedia
Love it
Comment from Hotel Management
Mar. 5, 2024 by Grace M., Hotel Management
I would like to thank you for taking the time to let us know about your recent stay with us. Thank you once again and hope to see you again on your next stay!
by A traveller
Posted Feb. 20, 2024 on Hotels
Manya at Bee spa is fabulous. Highly recommend to visit her. The girl in the coffee shop that works morning is friendly
Comment from Hotel Management
Mar. 5, 2024 by Grace M., Hotel Management
I would like to thank you for taking the time to let us know about your pleasant experiences with us. I would like to thank you also for your appreciation about the staff which you found to be friendly and attentive. We look forward to welcome you back to Arabian Courtyard Hotel & Spa when you are next visiting Dubai.
by A traveller
Posted Feb. 17, 2024 on Expedia
Comment from Hotel Management
Mar. 5, 2024 by Grace M., Hotel Management
I would like to thank you for taking the time to let us know about your recent stay with us. We all look forward for an opportunity to regain your trust and change your opinion about Arabian Courtyard Hotel & Spa.
by A traveller
Posted Feb. 12, 2024 on Hotels
The hotel is pretty dated. The beds seemed to have some mites in it. Restroom and shower were clean however towels were very old and had a smell to it. Hand towels were siimply not available.
Comment from Hotel Management
Mar. 5, 2024 by Grace M., Hotel Management
We value your concern in taking the time to post your feedback regarding the unpleasant experiences during your recent stay with us. Please accept my sincerest apology for the inconveniences caused.We do acknowledge that there have been deficiencies in our part and we failed to meet up to your expectations and our usual standard. Your comments were addressed to the concerned department and we have taken serious measures to avoid such occurrences in the future. Thank you for bringing the matters to our notice which will surely help us to further improve our quality and standard of services. We all look forward for an opportunity to regain your trust and change your opinion about Arabian Courtyard Hotel & Spa.
by A traveller
Posted Feb. 5, 2024 on Expedia
Good place!!!
Comment from Hotel Management
Mar. 5, 2024 by Grace M., Hotel Management
I would like to thank you for taking the time to let us know about your pleasant experiences with us. Thank you once again for your recommendation and hope to see you again on your next stay!
by A traveller
Posted Jan. 29, 2024 on Expedia
4 years ago, one elevator was under maintenance and 4 years later the same elevator is still under maintenance. lol!!!
Comment from Hotel Management
Mar. 5, 2024 by Grace M., Hotel Management
We value your concern in taking the time to post your feedback regarding the unpleasant experiences during your recent stay with us. Please accept my sincerest apology for the inconveniences caused.We do acknowledge that there have been deficiencies in our part and we failed to meet up to your expectations and our usual standard. We are currently upgrading the elevator to improve the quality and standard of our services.We all look forward for an opportunity to regain your trust and change your opinion about Arabian Courtyard Hotel & Spa.
by A traveller
Posted Jan. 22, 2024 on Expedia
I am sorry to say, but this hotel is long past its great days. elevator button was broken, not clean and smelly. Very dark inside.
Comment from Hotel Management
Mar. 5, 2024 by Grace M., Hotel Management
We value your concern in taking the time to post your feedback regarding the unpleasant experiences during your recent stay with us. Please accept my sincerest apology for the inconveniences caused.We do acknowledge that there have been deficiencies in our part and we failed to meet up to your expectations and our usual standard. We are currently upgrading the elevator to improve the quality and standard of our services.We all look forward for an opportunity to regain your trust and change your opinion about Arabian Courtyard Hotel & Spa.
by A traveller
Posted Jan. 12, 2024 on Expedia
by A traveller
Posted Jan. 11, 2024 on Expedia
This the worse place to stay bed has bugs restaurant has roches very smelly room elevator is broken only elevator is working you have to wait long time manager has a attitude problem doesn’t care if you complain expedia need to block them from there listings I was there with my family I had worse experience of my life wasted money and time you will be very sorry if you book here I gurantee you thx
by A traveller
Posted Jan. 7, 2024 on Expedia
The location is excellent, close to the old Dubai and the street markets. Lots of restaurants, shops, groceries, etc nearby. Staff was very friendly and helped us at all times.
Great service by reception desk, the restaurant at the 7th floor and the cleaner who took care of our room.
The room looks a bit dated but everything works and it was not an issue. No outside noise, TV had western channels and aircon works really well. I'd stay there again and recommend the hotel to other travelers who want to stay near the old Dubai, instead of the flashy new districts. Thank you for the great service.
