Ratings based on 20 Guest Reviews
Hear it directly from our travellers
3.8 Room cleanliness
3.7 Service & staff
4.1 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 13, 2024 on Hotels
Comment from Hotel Management
Feb. 25, 2024 by General Manager, Hotel Management
Thank you
by A traveller
Posted Dec. 3, 2023 on Hotels
by A traveller
Posted Nov. 5, 2023 on Expedia
Comment from Hotel Management
Nov. 6, 2023 by General Manager, Hotel Management
I'm sorry to hear that your experience was not satisfactory. If you'd like to share any specific concerns or issues you faced, I'm here to listen and assist you in any way I can. Your feedback is valuable and helps in addressing concerns for future improvements.
by A traveller
NORMAL STAY
Posted Oct. 16, 2023 on HotelsIT WAS NORMAL UNEXPECTED FOR 4 STAR HOTEL SHOULD BE BETTER THAN THIS
Comment from Hotel Management
Oct. 16, 2023 by General Manager, Hotel Management
We appreciate your feedback, and we're sorry to hear that your experience was only considered normal and fell short of your expectations for a 4-star hotel. Your input is important to us, and we're committed to providing the best possible experience for our guests.We take your comments seriously and will use them to identify areas for improvement. If you have any specific suggestions or requests for how we can enhance your experience in the future, please don't hesitate to share them with us. Your satisfaction is our priority, and we aim to provide a superior experience on your next visit. Thank you for choosing our hotel.
by A traveller
Posted Sep. 4, 2023 on Expedia
Excellent
Comment from Hotel Management
Sep. 4, 2023 by General Manager, Hotel Management
Thank you so much for taking the time to share your wonderful review! We're thrilled to hear that you had an excellent experience during your stay with us.Our team works hard to provide the best possible service, and it's always rewarding to know that we've succeeded in making your stay memorable. We truly appreciate your kind words and hope to have the pleasure of welcoming you back to our hotel in the near future.If there's anything specific that made your stay outstanding or any suggestions you have to make it even better next time, please feel free to share. We value your feedback and are committed to continuously improving our services.Once again, thank you for choosing our hotel, and we look forward to serving you again soon!
by A traveller
Posted May 2, 2023 on Hotels
Comment from Hotel Management
May 3, 2023 by reservations, Hotel Management
thank you and come again
by A traveller
Posted Apr. 22, 2023 on Expedia
Comment from Hotel Management
May 13, 2023 by reservations, Hotel Management
thank you come again
by A traveller
clean, silent, personnel friendly and cooperant
Posted Apr. 20, 2023 on HotelsComment from Hotel Management
Apr. 20, 2023 by reservations, Hotel Management
Thank you and come again
by A traveller
Excellent City Centre Hotel
Posted Apr. 18, 2023 on HotelsRooms were large and spacious. Kingsize Bed matterrese was very comfortable. Bathroom all amenities in excellent condition. Room cleanliness each day very good. All hotel staff very friendly and helpful. Manager excellent and made my stay very pleasant. Used Pool, Sauna and Gym. Near heart of Sharjah City.
Comment from Hotel Management
Apr. 18, 2023 by reservations, Hotel Management
Dear Guest thank you for great comments.
by A traveller
Posted Jan. 22, 2023 on Expedia
It’s one of the worst properties I have ever stayed. Everything is disaster. The receptionist communicates in double meaning. No food, no water and. No towels. All the staff’s working at the property is worstly managed
I will never recommend this hotel nor would I ever stay again.
Comment from Hotel Management
Jan. 28, 2023 by reservations, Hotel Management
Dear Mr. Hashim,we apologize to you what happens during your stay with us. we will investigate with relevant departments. Thank you for your feedback .
