Ratings based on 137 Guest Reviews

Hear it directly from our travellers
4.1 out of 5
90% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
3 out of 5
by A traveller

Posted Nov. 24, 2023 on Expedia
Good
4 out of 5
by A traveller

Posted Nov. 15, 2023 on Expedia
Staff was very helpful but the sofas were not clean
Comment from Hotel Management
Nov. 15, 2023 by IRISH, Hotel Management
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again
3 out of 5
by A traveller

Posted May 16, 2023 on Expedia
The area is big but not all washroom has toiletries we have to ask reception for them. Wondering why we have to pay tourism fee
4 out of 5
by A traveller

DON’T DO IT!

Posted May 11, 2023 on Hotels
STOP PLEASE READ!!! The hotel staff WAS WONDERFUL but the hotel itself needs to be UPDATED and EXTERMINATED. I have never been on a hotel until now and had ROACHES!!! There are other hotels that have multiple bedrooms and baths that are way better and I wish we had did more research. Find another place until they get this one together!
1 out of 5
by A traveller

Posted Aug. 21, 2022 on Expedia
I did not like ‏atmosphere, I don’t recommend it for family.
5 out of 5
by A traveller

Posted Jul. 13, 2022 on Hotels
Pretty good place, nice staff and location. Rooms are clean,, only downside would be the tv (had only one or two English channels, rest all were arabic)
5 out of 5
by A traveller

Posted Apr. 25, 2022 on Expedia
Great location and our apartment was huge. Staff extremely helpful. Would definitely stay again.
Comment from Hotel Management
Apr. 25, 2022 by IRISH, Hotel Management
Greetings! We are delighted to know that you had a pleasurable stay with us here at City Stay Prime Hotel Apartment. We appreciate your feedback regarding your experience, our whole team would like to thank you for the good remarks, it was indeed nice to have you here and we are looking forward to having you again on your next visit.
4 out of 5
by A traveller

Posted Dec. 27, 2021 on Hotels
Comment from Hotel Management
Dec. 30, 2021 by IRISH, Hotel Management
Greetings from City Stay Prime Hotel Apartment! Thank you very much for taking the time to share your feedback with us. We are delighted to know that you find your stay worth the value. We hope that you were able to enjoy the rest of your stay in Dubai. We are looking forward to having you back on your next visit.
4 out of 5
by A traveller

Nice apartment stay in great location.

Posted Oct. 18, 2021 on Hotels
We stayed here for 15 days on our way to America. The location was ideal and suited our need. Check in was quick and staff at front desk and housekeeping were excellent. The apartment was just what we wanted. We had a grocery store around the block for stocking kitchen and restaurant delivery options were many though we didn’t use. The washing machine worked well and the balcony was ideal for drying. Liked that there was a half and full bath. What could have been better was the cooking vessels in the kitchen, but we managed. The tv was there in both hall and bedroom but with very limited channels. Used the gym daily. It was good. Didn’t use the pool. Ample parking was there. There was absolutely no sounds of the road and we recommend this place for a homely comfortable stay in Dubai with access to transport nearby like metro and buses
4 out of 5
by A traveller

Good apartment

Posted Mar. 12, 2021 on Hotels
Good place, comfortable, friendly staff, good cleaning and big kitchen. Comfortable bed room. Nice balcony.