Note fondée sur 814 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
3,9 Service et personnel
3,8 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 nov. 2021 sur Hotels
Bel hotel propre avec un bon service. Bon rapport qualité/prix et très bien situé. MAIS exiger une chambre à l'avant, sinon achetez-vous des bouchons car très bruyant à l'arrière !
Commentaires de Gestion de l’hôtel
16 nov. 2021 par Sandeep Sewal, Hotel Manager, Gestion de l’hôtel
Dear Guest,
Thank you for the feedback on your stay at Citymax Hotel Al Barsha at the Mall!
Your comments will be shared with our entire staff as we are glad to know you were pleased with your overall stay.
Thank you for choosing Citymax Hotel Al Barsha At the Mall and we look forward to welcome you in the not too distant future!
Regards,
Sandeep Sewal
Hotel Manager
par un voyageur
Publié le 18 janv. 2020 sur Expedia
Commentaires de Gestion de l’hôtel
19 janv. 2020 par Nilesh Nayak, Gestion de l’hôtel
Dear Valued Guest,
Thank you for rewarding us with a lovely rating post your recent visit.
How much you loved staying with us, we equally enjoyed hosting you at the hotel.
We look forward to see you soon.
Best,
Nilesh Nayak
Front Office Manager
par un voyageur
Publié le 1 janv. 2020 sur Expedia
L’emplacement et proximité des commerces et transport
Commentaires de Gestion de l’hôtel
4 janv. 2020 par Nilesh Nayak, Gestion de l’hôtel
Dear Valued Guest,
I am sorry and surprised to read your disappointment concerning hotel's location and proximity to shops and transportation, as we are centrally located and close to all major attractions around the city. Also there are city transport services catered by Dubai RTA within walking distance.
I would love to share our hotel offers free beach transfers everyday for all our residents' that you can use during your next visit to our hotel. Additionally, our hotel offers free concierge services which we encourage our guests' to avail. The team can help with maps and locations that guests' might have challenges with finding a particular location.
I hope this experience does not deter you from using our hotel in future and you will grace us through your presence during your future visit to Dubai.
Sincerely,
Nilesh Nayak
Front Office Manager
par un voyageur
Publié le 30 nov. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
3 déc. 2019 par Management Team, Gestion de l’hôtel
Dear Valued Guest,
Good Afternoon,
We thank you for your rating and happy to know you like your stay.
Thank You,
Management Team
par un voyageur
Hôtel style
Publié le 29 oct. 2019 sur HotelsStyle moderne.
Commentaires de Gestion de l’hôtel
30 oct. 2019 par Krishna Yadav, Gestion de l’hôtel
Dear Abdesselam,
Good Morning,
We would like to thank you for such a great rating and look forward to welcoming you back and repeat the service and make it memorable as always.
Thank You,
Krishna Yadav
Rooms Division Manager
par un voyageur
Publié le 28 oct. 2019 sur Hotels
Excellent b
Commentaires de Gestion de l’hôtel
29 oct. 2019 par Krishna Yadav, Gestion de l’hôtel
Dear Valued Guest,
Good Morning,
We are absolutely delighted with your rating, it is such a wonderful feeling to know we successfully managed to make your stay memorable, please do let us know on your next visit and we will ensure to look after your stay as we always do.
Thank You,
Krishna Yadav
par un voyageur
Publié le 25 avr. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
3 mai 2019 par Management Team, Gestion de l’hôtel
Dear Valued Guest,
We apologize for the inconvenience it may have cause. Please do share your booking details and we will happy to revert back to you.
Thank You,
Management Team
par un voyageur
Publié le 22 avr. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
22 avr. 2019 par Management Team, Gestion de l’hôtel
Dear Beck,
We thank you for your great rating and happy to know you enjoyed your time with us, We look forward to welcoming you at Citymax Al Barsha at the Mall.
Thank You,
Management Team
par un voyageur
Publié le 15 avr. 2019 sur Expedia
Chambre vieillot, vu décevante vitre sal , personnel ne parlant pas le français en gros les français ce demerde pour s’entretenir avec eux pour demander une chose , la piscine au secourt petite et transat vieillot avec serviette craquée, lavabo bouché de la chambre et ampoule usé dès que l’on prend une douche la lumière diminue bref en gros plus jamais
Les seul point positif c’est la proximité de l’hôtel avec petit commerce et mall émirats à côté
Puis le room service la rapidité..déçu d’avoir payé pour cette hôtel
Commentaires de Gestion de l’hôtel
16 avr. 2019 par Management Team , Gestion de l’hôtel
Dear Valued Guest,
Greetings from Citymax Hotel Al Barsha at the Mall!
We appreciate and thank you for sharing your valuable feedback with your recent experience and also letting us know which area we can be better, the same has been taken into consideration and our team will definitely work on it, we do have french speaking staff in team, however we are afraid to know we did not manage to get in contact with you, please accept our sincere apology and we look forward to welcoming you at our new Citymax Hotel Al Barsha which has better view and room sizes.
Thank You,
Management Team
par un voyageur
Publié le 6 avr. 2019 sur Expedia
Rien d’unique ni d’excepetionnel si ce n’est une petite mention pour la gentillesse d’Aroun le maître nageur ainsi que celle du housekiping Anuar qui a été également dévoué et serviable.
Commentaires de Gestion de l’hôtel
8 avr. 2019 par Management Team , Gestion de l’hôtel
Dear Valued Guest,
We appreciate and thank you for your valuable feedback and happy to learn our team made your stay memorable as Arun and House keeping team Anwar, we will share your feedback with the team. please do let us know on your next visit and we will be more than happy to make it special for you.
Thank You,
Management Team
