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Citymax Hotel Business Bay

4.0 star property
4-star hotel near Dubai Fountain

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Photo gallery for Citymax Hotel Business Bay

Bar (on property)
Exterior
Daily buffet breakfast (AED 49 per person)
View from room
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Al Khaleej Al Tejari 2 St, Dubai, Dubai
  • Place, Dubai Water Canal
    ‪4 min walk‬
  • Place, Dubai Mall
    ‪2 min drive‬
  • Place, KidZania
    ‪3 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪10 min drive‬

Room options

View all photos for Double Room - includes 20% off Food & Beverage (excluding in-room dinning)

View from room

Double Room - includes 20% off Food & Beverage (excluding in-room dinning)

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

View from room

Family Room

  • City view
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Family Inter-connecting Room - includes 20% off Food & Beverage (excluding in-room dinning)

In-room safe, desk, laptop workspace, iron/ironing board

Family Inter-connecting Room - includes 20% off Food & Beverage (excluding in-room dinning)

  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Executive Double Room - includes 20% off Food & Beverage (excluding in-room dinning)

View from room

Executive Double Room - includes 20% off Food & Beverage (excluding in-room dinning)

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room - includes 20% off Food & Beverage (excluding in-room dinning)

In-room safe, desk, laptop workspace, iron/ironing board

Twin Room - includes 20% off Food & Beverage (excluding in-room dinning)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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  • Pool
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About the area

Dubai

Downtown Dubai stay.Your stay at this Downtown Dubai hotel places you within 6 miles (10 km) of Dubai Fountain and Dubai Mall. Dubai Aquarium & Underwater Zoo and Burj Khalifa are also within 6 miles (10 km).

What's nearby

  • Dubai Water Canal - 4 min walk - 0.4 km
  • Dubai Mall - 2 min drive - 2.3 km
  • Dubai Ice Rink - 3 min drive - 2.7 km
  • KidZania - 3 min drive - 2.4 km
  • Souk al Bahar - 3 min drive - 2.4 km

Getting around

  • Business Bay Station - 4 min drive
  • Dubai Intl. Airport (DXB) - 21 min drive

Restaurants

  • ‪Cleo - ‬13 min walk
  • ‪Alegra Bar & Sisha - ‬12 min walk
  • ‪Anbar Restaurant & Cafe - ‬11 min walk
  • ‪Ancora - ‬13 min walk
  • ‪Katsuya - ‬13 min walk

About this property

Citymax Hotel Business Bay

4-star hotel near Dubai Fountain
Citymax Hotel Business Bay offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business center and 3 meeting rooms are available. The business-friendly Citymax Hotel Business Bay also features tour/ticket assistance, concierge services, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this 4-star Dubai hotel.

  • 348 guestrooms or units
  • Meeting rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Citymax Hotel Business Bay offers 348 air-conditioned accommodations with laptop-compatible safes and hair dryers. LED televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

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The First Collection Dubai Business Bay
  • Pool
  • Spa
  • Parking included
  • Free WiFi
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CA $181 total
includes taxes & fees
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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 49 for adults and AED 24.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink

Room amenities

Entertainment

  • LED TV with satellite channels

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Citymax Hotel Business Bay

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 49 for adults and AED 24.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Citymax Business Bay Dubai
Citymax Hotel Business Bay Hotel
Citymax Hotel Business Bay Dubai
Citymax Hotel Business Bay Hotel Dubai

Citymax Hotel Business Bay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 73 out of 121 reviews
Rating 8 - Good. 28 out of 121 reviews
Rating 6 - Okay. 5 out of 121 reviews
Rating 4 - Poor. 8 out of 121 reviews
Rating 2 - Terrible. 7 out of 121 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Zain

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff is courtious
Stayed 2 nights in Nov 2025

4/10 Poor

Aaliyah

Business traveller
Disliked: Cleanliness
The hotel is hard to find due to poor signage. The cleanliness is below par, the sheets, chairs and other fabrics were stained along with the ironing board. The iron was broken and taped to be held together. There is absolutely no view.
Stayed 1 night in Nov 2025

8/10 Good

HONG

Stayed 3 nights in Nov 2025

10/10 Excellent

Fatmata

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and nice. The staff were very friendly. They let me check in before 2pm which was a plus. I will recommend.
Stayed 3 nights in Nov 2025

10/10 Excellent

R

Business traveller
Liked: Cleanliness, staff & service, amenities
Room clean, check in smooth and staff very helpful
Stayed 1 night in Nov 2025

10/10 Excellent

Emma

Stayed 1 night in Nov 2025

4/10 Poor

Morne

Business traveller
Disliked: Amenities
Water pressure is horrible, and not always hot water available. Soap dispenser empty. Bed is very hard and horrible pillows. I would not stay here again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Isha

Stayed 7 nights in Oct 2025

6/10 Okay

Kawthar

Liked: Staff & service
Cleaning of the room was not good also they forgot to bring new towels while they removed the old ones .
Stayed 3 nights in Nov 2025

10/10 Excellent

Angelo

Liked: Cleanliness, amenities
🙌
Stayed 1 night in Oct 2025

10/10 Excellent

Stephen, Dubai

Stayed 1 night in Nov 2025

10/10 Excellent

Jagvir

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. Staff was so kind and welcoming.
Stayed 2 nights in Oct 2025

2/10 Terrible

Arman

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Not good, the clean my room only 1 time in 3 nights, and one time they cam at 7:00 pm for cleaning ! Not good breakfast, Overally I don't recommend
Stayed 1 night in Oct 2025

4/10 Poor

Imran

Disliked: Cleanliness, staff & service
The toilet seats were broken, they didnt take any action even after complaining
Stayed 4 nights in Oct 2025

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities
Staff at the restaurant/bar were great. Good overall stay.
Stayed 3 nights in Oct 2025

8/10 Good

SVEN, Dubai

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally, thebhotel is in the best location, only the rooms are a bit in cheap condition for a 4* hotel in a vibrant city like Dubai. However, the staff is generally very professional and polite, with only one minor point: the room's relatively low status.
Stayed 5 nights in Oct 2025

8/10 Good

Louis

Stayed 1 night in Oct 2025

10/10 Excellent

Muhammad Faisal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was decend
Stayed 2 nights in Oct 2025

10/10 Excellent

Isema

Stayed 3 nights in Oct 2025

8/10 Good

Mustafa

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025

10/10 Excellent

SUHEL

Stayed 3 nights in Sep 2025

10/10 Excellent

Frank, Rangiora

Stayed 1 night in Sep 2025

10/10 Excellent

Frank, Rangiora

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located in the Business Bay area..just 7 mins taxi to the Dubai mall and Burj Kalifa. Citymax Business Bay offers great value for a very comfortable stay. Rooms are quiet with comfortable beds. Full breakfast offerings and very helpful staff. Onsite offers Sports bar, Asian restaurant, and 24hr coffee and snack area on ground floor. Rooftop pool...what else do you need? Great value stay.
Stayed 3 nights in Sep 2025

8/10 Good

Ikram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained hotel. Friendly staff. Impressive customer service.
Stayed 2 nights in Aug 2025

8/10 Good

Mickhail

Liked: Staff & service
Stayed 1 night in Jul 2025