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Ivory Grand Hotel Apartments

4.0 star property
4-star luxury aparthotel near Mall of the Emirates

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Photo gallery for Ivory Grand Hotel Apartments

Exterior
Front of property - evening/night
Reception
Outdoor pool, pool umbrellas
Sports facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Dryer
  • Washer
  • Pool
  • Kitchen
  • Spa
  • Outdoor space

Explore the area

View in a map
Behind Mall of Emirates, Al Barsha 1, Dubai, Dubai, 391977
  • Place, Mall of the Emirates
    ‪6 min walk‬
  • Place, Ski Dubai
    ‪6 min walk‬
  • Place, Al Barsha Pond Park
    ‪16 min walk‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪21 min drive‬

Room options

View all photos for Studio

View from room

Studio

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Apartment, 1 Bedroom

2 bedrooms, in-room safe, blackout drapes, iron/ironing board

Classic Apartment, 1 Bedroom

  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Apartment, 2 Bedrooms

2 bedrooms, in-room safe, blackout drapes, iron/ironing board

Classic Apartment, 2 Bedrooms

  • 95 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Apartment, 1 Bedroom

2 bedrooms, in-room safe, blackout drapes, iron/ironing board

Superior Apartment, 1 Bedroom

  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Apartment, 2 Bedrooms

LED TV, DVD player

Superior Apartment, 2 Bedrooms

  • 110 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

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About the area

Dubai

Al Barsha stay.Within a 15-minute walk of this Al Barsha aparthotel, you'll find Mall of the Emirates and Ski Dubai. Burj Al Arab and Souk Madinat Jumeirah are also within 3 miles (5 km).
View more Aparthotels in DubaiOpens in a new window

What's nearby

  • Mall of the Emirates - 6 min walk - 0.6 km
  • Ski Dubai - 6 min walk - 0.6 km
  • Fatima Abdullah Mohammed Rasheed Mosque - 11 min walk - 0.9 km
  • Meem Gallery - 13 min walk - 1.2 km
  • Al Barsha Pond Park - 16 min walk - 1.4 km

Getting around

  • Mashreq Metro Station - 17 min walk
  • Dubai Intl. Airport (DXB) - 22 min drive

Restaurants

  • ‪Cipriani Dolci - ‬18 min walk
  • ‪Bougee Lounge - ‬3 min walk
  • ‪Sarvana Bhavan - ‬6 min walk
  • ‪Chops N Hopes - ‬3 min walk
  • ‪Sherlock's Pub - ‬5 min walk

About this property

Ivory Grand Hotel Apartments

4-star luxury aparthotel near Mall of the Emirates
Ivory Grand Hotel Apartments offers its guests a full-service spa, an outdoor pool, and a health club. Along with a restaurant, there's a coffee shop/cafe on site. Business amenities include a business center and a meeting room.

Public spaces have free WiFi. A children's pool, a sauna, and a rooftop terrace are also featured at the luxury Ivory Grand Hotel Apartments. An airport shuttle (available 24 hours) is available for a fee.

  • 215 guestrooms or units
  • Terrace on the roof
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • 1 conference room
  • Dining venue
Ivory Grand Hotel Apartments offers 215 air-conditioned accommodations with washers/dryers and DVD players. LED televisions are featured in guestrooms. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

This Dubai aparthotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Orange Wellness Spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

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Property amenities

Ski

  • Close to skiing

Pool/Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Full-service spa
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor pool
  • Pool umbrellas
  • Reflexology
  • Sauna
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Free crib

Restaurants on site

  • Indigo Lounge

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: AED 45 for adults and AED 22 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Room service (24 hours)

Bedrooms

  • 2 bedrooms
  • Bedsheets provided
  • Rollaway/extra bed: AED 100 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LED TV with premium channels

Outdoor areas

  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business center
  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Electrical adapters
  • Free daily newspapers
  • Gift shop/newsstand
  • Guidebooks
  • Housekeeping (daily)
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • Near a metro station

Things to do

  • Children's pool
  • Gym
  • Health club
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 215 units
  • Banquet hall

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ivory Grand Hotel Apartments

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 100.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 45.00 for adults and AED 22.00 for children
  • Airport shuttle fee: AED 150 per vehicle (one-way)
  • Rollaway bed fee: AED 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. The property is professionally cleaned.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Ivory Grand
Ivory Grand Dubai
Ivory Grand Hotel Apartments
Ivory Grand Hotel Apartments Dubai
Ivory Grand Apartments Dubai
Ivory Grand Hotel Apartments Dubai
Ivory Grand Hotel Apartments Aparthotel
Ivory Grand Hotel Apartments Aparthotel Dubai

Reviews

Ivory Grand Hotel Apartments Reviews

8.8

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

8.6/10

Property conditions & facilities
Rating 10 - Excellent. 132 out of 273 reviews
Rating 8 - Good. 110 out of 273 reviews
Rating 6 - Okay. 19 out of 273 reviews
Rating 4 - Poor. 9 out of 273 reviews
Rating 2 - Terrible. 3 out of 273 reviews

Reviews

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort

cleanliness issue

The hotel looked very run down and cleanliness was the main issue I can pinpoint that definitely needs a lot of working. the TV remotes were all dirty with sticky stuff. the kitchen appliances were dirty and needed rewashing. house keeping did minimum effort to clean the room.
Stayed 7 nights in Dec 2021

4/10 Poor

MOHAMMED

Travelled with family

Below the average

Outdated hotel, rooms are specious but outdated and need renovation, bathrooms very old and rusted Road in/ out to hotel is so crowded and traffic Breakfast is horrible and even limited selection of bakeries are not Fresh Staff are friendly, polite and helpful
Stayed 3 nights in Dec 2021

4/10 Poor

Mohamed

Travelled with family
Disliked: Cleanliness

Don’t be fooled by the positive reviews

The appartment was very smelly, the sofa smelled very bad that I was afraid to sit on it. I was hearing the soind of water in the pipes and specially when any room around me was flushing. The hotel staff were very unprofessional. It was a very bad experience
Stayed 1 night in Dec 2021

6/10 Okay

Mohammad

Travelled with family
Liked: Cleanliness

Great location

The location is great just few minutes walk from Emirates mall and all required facilities are within walking distance. The appartment is huge with two toilet however, Furnture little old but it is clean.
Stayed 2 nights in Nov 2021

10/10 Excellent

Sandi

Liked: Cleanliness, room comfort

Pool is Good

My Stay was Excellent I planned to stay for one week only but later extended it for one full month.
Stayed 3 nights in Nov 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness

fast chech in, however the hotel smell bad

Stayed 1 night in Sep 2021

10/10 Excellent

Maged

Travelled with family
Liked: Cleanliness, room comfort

Excellent 4 stars stay

Very comfortable stay ..quit spacious apartment with daily regular room service..staff were very friendly, impressed by politeness and professionalism of staff in reception and restaurant especially, Shahzad and Yosry in restaurant… My only adverse comment is on extra beds’ charges .very much overpriced . Gym and swimming pool facility were always clean and opened for long hours..very convenient location, 5 minutes walk to Mall if Emirates and a lot of nearby restaurants
Stayed 14 nights in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Enjoyable & easy access to the Mall.
Stayed 2 nights in Aug 2021

8/10 Good

Steve

Liked: Cleanliness, room comfort
Stayed 15 nights in Jul 2021

8/10 Good

Basem

Liked: Cleanliness, room comfort
Stayed 14 nights in Jul 2021

6/10 Okay

Verified traveller

Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were really comfortable to stay in. It was a very good value for the price paid. Very friendly staff.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and place is comfortable to stay. Location is easy to get to mall and metro.
Stayed 6 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff are so kind Hotel is very quiet and clean
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 6 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed eight nights it was great time of Holiday the family definitely recommend
Stayed 8 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2019

6/10 Okay

essa

Liked: Staff & service
Location was ok , 10 mnts walk to MOE, n nearby restaurants Shampoo, soaps and towels r of inferior qualities Too much cooking smell on floor lobby Would get many far better hotel apartments on there prices with Bfasr
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family oriented

Amazing hotel highly recommended for families, we stayed a 2 bedroom apartment. My kids were playing in the living room as they if we they were at home. Beds were good, bathrooms were clean and the kitchen had everything we needed needed. Reception was excellent and service as well. Parking area in the basement is nice. Grocery delivery is near by and emirate mall is 5 min by walk. Only thing you need to remember is if your eating breakfast at the restaurant you need to wake up early to find a table before 9 am.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Fine

They stung us another 200AED for early checkin - because they can... but we needed it after traveling all night with the family and getting in at 5am
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Staff and hotel where brilliant and the hotel us very close to the Mall of the Emirates where you can catch a metro or bus to anywhere.
Stayed 9 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

8/10 Good

Cene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, Great price, Large rooms.

Good location, great price for the area. Spacious rooms. Needed more basic things stocked - more coffee, toilet paper, and they didn't have wash clothes. I would stay here again though.
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic ! We were given a suite which was amazing and more than we expected and really was huge and luxurious we loved it ! The Staff were great except for one :( The only let down was the last night when we were kept awake by lots of noise we think from the service rooms next to us.....shame as everything else was fab.
Stayed 3 nights in Feb 2019