Ratings based on 80 Guest Reviews
Hear it directly from our travellers
3.8 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
For family and friends staycation.
Posted Feb. 10, 2020 on HotelsIt was a nice place to stay.
But honestly, its not that clean as i notice, but overall, it could recommendable for friends staycation and family.
Comment from Hotel Management
Feb. 20, 2020 by Liza, Hotel Management
Dear Ms Lalaine,
Thank you for writing a review of your stay at the Royal Ascot Hotel Apartment. We are very happy that you have found a home away from home.
We look forward to welcoming you back at Royal Ascot Hotel Apartment on your next trip to Dubai.
by A traveller
Posted Feb. 1, 2020 on Expedia
Close to restaurants. Nice staff . Easy to locate in Bur dubai area. Close to Airport
Comment from Hotel Management
Feb. 20, 2020 by Liza, Hotel Management
Dear Guest
Thank you for writing a review of your stay at Royal Ascot Hotel Apartment. We are glad that your have enjoyed your stay.
by A traveller
Posted Nov. 23, 2019 on Hotels
by A traveller
Posted Oct. 25, 2019 on Expedia
The room we stayed in was dated and needed a good clean. Otherwise the hotel was nice. Close to the Metro station.
by A traveller
Posted Nov. 11, 2018 on Expedia
Very good staff. This is an older building so some issues with water leaks and appliances. Staff responded quickly and efficiently.
by A traveller from Kuwait
Posted Oct. 12, 2018 on Expedia
The problem for me is that the hotel advertised a washer/dryer in each apartment, but the machine was only a washer with no drying function. So I was left with a load of wet clothes! There is a terrible smell coming from the kitchen drain. The kitchen cupboards are old and need replacement, there are only a very few plates,. The stove needs to be replaced, the elements are very rusted. The freezer is unusable as it is completely iced up. Rm 303.
by A traveller from Johannesburg, S south Africa
Posted Sep. 12, 2018 on Expedia
The staff have always been diligent and accommodating whenever I make a request e.g. housekeeping, front desk and bellboy. Afraz makes things possible which only shows his utmost dedication to his work. Thank you!
The only concern I have is the humidity in the room and the lighting as the windows are very small and no natural light comes in. I suggest more light fixtures should be installed and perhaps a proper ventilation as the smell of mold is becoming apparent and this is a Health and Safety concern.
Moreover, I was a bit appalled when I saw the masseuse at the Skylight Spa. As a Naturopathic Doctor hoping to come for relaxation, I felt a bit uncomfortable when I saw how the masseuse dressed in skimpy uniforms with half chest shown and excessive amount of make up. I and my husband felt so uncomfortable that we ended up walking away.
Despite of the uncomfortable observations/situations I experienced, I have to say that the staff - Front Desk and Housekeeping, in particular, made the difference and the price that is reasonable.
I will stay in this property again and will recommend it to friends and family.
Comment from Hotel Management
Sep. 13, 2018 by Liza, Hotel Management
Dear Ms. Leah,
Thank you for writing a review of your stay at the Hotel and are happy that you have enjoyed your stay.
We have noted your comments and rest assured that the your comments will be shared to our team members to help us improve our facilities and services.
Recommended
for Everyoneby A traveller from India
good location, well maintain,
Posted May 6, 2018 on ExpediaGood Stay, Good Location and every thing for food and all kind of Market is near by
by A traveller
Good apartment
Posted May 2, 2018 on HotelsRecommended
for Personal Eventby A traveller
Nice place to stay
Posted Apr. 1, 2018 on HotelsThe room was very large and comfortable. The front desk staff and room service staff was very professional and friendly. The room service food was excellent and had a great price. The only problem I had is that my friends who came to Dubai for their vacation could not visit my room because they only had a passport
