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The Heritage Hotel, Autograph Collection

4.0 star property
4-star eco-certified hotel near Dubai Mall

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Photo gallery for The Heritage Hotel, Autograph Collection

Premier Suite, 1 King Bed with Sofa bed, Non Smoking (View) | View from property
Reception
Breakfast served
Outdoor pool
Breakfast served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Housekeeping

Explore the area

View in a map
Sheikh Mohammed Bin Rashid Boulevard, Downtown, Dubai, 114822
  • Place, Dubai Mall
    ‪6 min walk‬
  • Place, Burj Khalifa
    ‪9 min walk‬
  • Place, Dubai Fountain
    ‪2 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking (View)

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 2 Twin Beds, Non Smoking (View)

8.0 out of 10
Very good
(2 reviews)
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, City View

9.0 out of 10
Wonderful
(9 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed with Sofa bed, Non Smoking (View)

Premier Suite, 1 King Bed with Sofa bed, Non Smoking (View) | View from property

Premier Suite, 1 King Bed with Sofa bed, Non Smoking (View)

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Pool View, Poolside

Outdoor pool

Deluxe Room, 1 King Bed, Pool View, Poolside

8.0 out of 10
Very good
(3 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking, City View

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 2 Twin Beds, Non Smoking, City View

8.0 out of 10
Very good
(3 reviews)
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (View)

Deluxe Room, 1 King Bed, Non Smoking (View)

Deluxe Room, 1 King Bed, Non Smoking (View)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Pool View, Poolside

Outdoor pool

Deluxe Room, 2 Twin Beds, Pool View, Poolside

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

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About the area

Dubai

Downtown Dubai stay.Within a 10-minute walk of this Downtown Dubai hotel, you'll find Dubai Mall and Dubai Fountain. Burj Khalifa and Dubai International Convention and Exhibition Centre are also within 3 miles (5 km).

What's nearby

  • Dubai Mall - 6 min walk - 0.5 km
  • Burj Khalifa - 9 min walk - 0.8 km
  • Dubai Aquarium & Underwater Zoo - 15 min walk - 1.3 km
  • Dubai Fountain - 2 min drive - 1.1 km
  • Dubai International Convention and Exhibition Centre - 6 min drive - 6.3 km

Getting around

  • Dubai Trolley Station 2 Tram Station - 1 min walk
  • Dubai Intl. Airport (DXB) - 19 min drive

Restaurants

  • ‪The Courtyard - ‬1 min walk
  • ‪Roasters Specialty Coffee - ‬2 min walk
  • ‪Karak House كرك هاوس - ‬2 min walk
  • ‪Birds - ‬4 min walk
  • ‪Caribou Coffee - ‬3 min walk

About this property

The Heritage Hotel, Autograph Collection

4-star eco-certified hotel near Dubai Mall
The Heritage Hotel, Autograph Collection offers its guests an outdoor pool and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and meeting rooms. The eco-certified The Heritage Hotel, Autograph Collection also features a terrace, a garden, and coffee/tea in a common area. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

This 4-star Dubai hotel is smoke free.

  • 197 guestrooms or units
  • 9 levels
  • Meeting rooms
  • Manager's reception (free)
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Heritage Hotel, Autograph Collection offers 197 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AED 125 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Health club
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Heritage Hotel, Autograph Collection

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 15 for the first bedroom per night, and increases by AED 15 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 125 per person
  • Airport shuttle fee: AED 520 per vehicle (roundtrip, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and Barclaycard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Manzil Downtown Hotel
Manzil Downtown
Manzil Downtown by Vida

The Heritage Hotel, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 659 out of 1003 reviews
Rating 8 - Good. 246 out of 1003 reviews
Rating 6 - Okay. 59 out of 1003 reviews
Rating 4 - Poor. 23 out of 1003 reviews
Rating 2 - Terrible. 16 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ahmad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jun 2025

10/10 Excellent

REVA, SINGAPORE

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Sam

Stayed 1 night in Jun 2025

10/10 Excellent

Khalefah

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was good
Stayed 4 nights in Jun 2025

8/10 Good

Patrick

Great hotel in an amazing location

Great hotel in an amazing location
Stayed 3 nights in May 2025

10/10 Excellent

Sana

Stayed 1 night in May 2025

10/10 Excellent

Mohamed A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Natalie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly nice hotel. Exceptional cleanliness, wonderful staff, perfect location
Stayed 3 nights in Mar 2025

10/10 Excellent

Delgertsetseg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything
Stayed 6 nights in Mar 2025

8/10 Good

Simon

Stayed 4 nights in Apr 2025

10/10 Excellent

Tameem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Mar 2025

10/10 Excellent

Bev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

wonderful

Excellent hotel, service fantastic. Sports bar very comfortable after a days sightseeing. Would come again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Tameem

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time staying at this hotel and I love it. Everything you can think of is walking distance and save a lot of money on Uber and Careem. It's a 15 min walk to the Dubai mall where you can get different types of food for each day you are at Dubai. If I ever go back again I will stay here again. Love the staff
Stayed 6 nights in Feb 2025

10/10 Excellent

navi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel at a very convenient location.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 4 nights in Feb 2025

6/10 Okay

AHMAD M, Los Gatos

Stayed 12 nights in Jan 2025

8/10 Good

AHMAD M, Los Gatos

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Rooms need to be updated specifically the nathroom. There is no Spa in the hotel. The Courtyard costumers stays until 4Am and sometimes they can be loud.
Stayed 11 nights in Jan 2025

4/10 Poor

Mehmet

Disliked: Property conditions & facilities
Hotel is old , being told that it will renewed soon
Stayed 4 nights in Jan 2025

10/10 Excellent

Harry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel, near Dubai Mall / Bourj El Khalif

On Business travel, clean room with good breakfast service. Efficient and polite checking in/out. Very nice Courtyard light dinning and drinks area. Just beside Em Sharif Lebanese restaurant. Starbucks across the street. Disappointed not having an Nepresso coffee machine in the room. TV channels, no business channel (Bloomberg/CNBC).
Stayed 2 nights in Jan 2025

10/10 Excellent

Rudolph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, just a short walk to Dubai Mall. Great food options in the vicinity
Stayed 4 nights in Jan 2025

2/10 Terrible

Nina

Stayed 8 nights in Dec 2024

10/10 Excellent

Lynsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay
Stayed 9 nights in Dec 2024