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The Retreat Palm Dubai MGallery by Sofitel

Property class: 5 and above
5-star beachfront hotel near Burj Al Arab

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Photo gallery for The Retreat Palm Dubai MGallery by Sofitel

Premium Suite, 1 Bedroom, Balcony (Palm Sea View and Club Lounge Access)
Property video
Outdoor pool, pool umbrellas, sun loungers
Penthouse Suite with Rooftop Terrace, Palm Sea View and Club Lounge Access | Beach/ocean view
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi

Explore the area

View in a map
Palm Jumeirah, Dubai, Dubai, 0
  • Place, Aquaventure
    ‪7 min drive‬
  • Place, Lost Chambers Aquarium
    ‪11 min drive‬
  • Place, The Pointe
    ‪11 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪42 min drive‬

Room options

View all photos for Deluxe Room with Balcony

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room with Balcony

7.8 out of 10
Good
(12 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room with Balcony, Palm Sea View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room with Balcony, Palm Sea View

9.6 out of 10
Exceptional
(7 reviews)
  • Sea view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room with Balcony, Partial Palm Sea View

Deluxe Room with Balcony, Partial Palm Sea View

Deluxe Room with Balcony, Partial Palm Sea View

7.8 out of 10
Good
(8 reviews)
  • Partial sea view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room with Balcony, Palm Sea View and Club Lounge Access

Premium Room with Balcony, Palm Sea View and Club Lounge Access

Premium Room with Balcony, Palm Sea View and Club Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Suite, 1 Bedroom, Balcony, Partial Sea View (Club Lounge Access)

Deluxe Suite, 1 Bedroom, Balcony, Partial Sea View (Club Lounge Access)

Deluxe Suite, 1 Bedroom, Balcony, Partial Sea View (Club Lounge Access)

  • Partial sea view
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed

View all photos for Premium Suite, 1 Bedroom, Balcony (Palm Sea View and Club Lounge Access)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Suite, 1 Bedroom, Balcony (Palm Sea View and Club Lounge Access)

  • Sea view
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Penthouse Suite with Rooftop Terrace, Palm Sea View and Club Lounge Access

Penthouse Suite with Rooftop Terrace, Palm Sea View and Club Lounge Access

Penthouse Suite with Rooftop Terrace, Palm Sea View and Club Lounge Access

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

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About the area

Dubai

On the beach.Your stay at this Palm Jumeirah hotel places you within 3 miles (5 km) of Aquaventure and Lost Chambers Aquarium. The Pointe and Palm West Beach are also within 6 miles (10 km).

What's nearby

  • Aquaventure - 7 min drive - 3.0 km
  • Lost Chambers Aquarium - 11 min drive - 3.3 km
  • The Pointe - 11 min drive - 5.3 km
  • Palm Jumeirah Mall - 14 min drive - 7.6 km
  • AURA SKYPOOL Dubai - 14 min drive - 8.0 km

Getting around

  • Atlantis Aquaventure Waterpark Station - 7 min drive
  • Dubai Intl. Airport (DXB) - 44 min drive

Restaurants

  • ‪Cloud 22 - ‬5 min drive
  • ‪Nobu By The Beach - ‬5 min drive
  • ‪The World Eatery - ‬15 min walk
  • ‪Estiatorio Milos Dubai - ‬5 min drive
  • ‪Starbucks / ستاربكس - ‬8 min drive

About this property

The Retreat Palm Dubai MGallery by Sofitel

5-star beachfront hotel near Burj Al Arab
Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At The Retreat Palm Dubai MGallery by Sofitel, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like snorkeling and motor boating.

There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. Public spaces have free WiFi. This luxury hotel also offers an outdoor pool, a children's pool, and a health club. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 1 building
  • 255 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 2017
  • Deli
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Library
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • Elevator
  • Smoking in designated areas
The Retreat Palm Dubai MGallery by Sofitel offers 255 accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Rayya Wellness Centre. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.

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Exterior
C Central Resort the Palm
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  • Pool
  • Hot tub
  • Spa
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The price is CA $122
CA $160 total
includes taxes & fees
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Property amenities

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AED 140 for adults and AED 70 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Archery
  • Art gallery
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Library
  • Motor boating
  • Outdoor padel court
  • Outdoor pool
  • Sauna
  • Snorkeling
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: 50 percent of room rate
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Retreat Palm Dubai MGallery by Sofitel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 140 for adults and AED 70 for children
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at The Retreat Palm Dubai MGallery by Sofitel.

Property is also known as

Retreat Palm Dubai MGallery Sofitel Hotel
Retreat Palm MGallery Sofitel Hotel
Retreat Palm Dubai MGallery Sofitel
Retreat Palm MGallery Sofitel
Retreat Palm Dubai MGallery S
The Retreat Palm Dubai MGallery
The Retreat Palm Dubai MGallery by Sofitel Hotel
The Retreat Palm Dubai MGallery by Sofitel Dubai
The Retreat Palm Dubai MGallery by Sofitel Hotel Dubai

The Retreat Palm Dubai MGallery by Sofitel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 341 out of 604 reviews
Rating 8 - Good. 154 out of 604 reviews
Rating 6 - Okay. 56 out of 604 reviews
Rating 4 - Poor. 25 out of 604 reviews
Rating 2 - Terrible. 28 out of 604 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Robin

Stayed 4 nights in Jan 2026

10/10 Excellent

Raymond

Stayed 6 nights in Jan 2026

10/10 Excellent

Thureya

Stayed 4 nights in Jan 2026

6/10 Okay

Emilio

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice staff and location. Overall food quality and variety definitely not at 5 star level (all meals). More a family hotel ( not serving alcohol). Very good spa service although quite pricey.
Stayed 7 nights in Dec 2025

10/10 Excellent

Piotr

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff. Nice room with sea view. Good quality, tasty FB meals although not super abundant.
Room view
Stayed 8 nights in Dec 2025

10/10 Excellent

Jyotisha

Liked: Cleanliness, staff & service, amenities
great
Stayed 5 nights in Dec 2025

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, amenities
beautiful
Stayed 1 night in Dec 2025

10/10 Excellent

Kothor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fresh breakfast menu featuring a diverse and distinctive selection.
Stayed 9 nights in Nov 2025

10/10 Excellent

Vinod

Stayed 3 nights in Nov 2025

10/10 Excellent

SANELA

Liked: Cleanliness, property conditions & facilities
Amazing resort
Stayed 1 night in Oct 2025

10/10 Excellent

Mersiha

Travelled with group
Liked: Cleanliness, property conditions & facilities
Amazing
Stayed 4 nights in Oct 2025

10/10 Excellent

Nadia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view
Stayed 11 nights in Oct 2025

2/10 Terrible

kanmani

Disliked: Cleanliness, staff & service, property conditions & facilities
Ok to stay
Stayed 2 nights in Oct 2025

10/10 Excellent

Seyedeh Negar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, pool was so clean and nice, beach area was clean. The only thing that could be better was the quality of food and friendliness of staffs at the bar by the pool
Stayed 9 nights in Oct 2025

10/10 Excellent

Ashraf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay
Stayed 9 nights in Oct 2025

6/10 Okay

Jason

Disliked: Property conditions & facilities
Run down
Stayed 2 nights in Oct 2025

10/10 Excellent

Mariana

Stayed 15 nights in Sep 2025

10/10 Excellent

Nataliya

Stayed 6 nights in Sep 2025

10/10 Excellent

Nathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic, will be booking again when I come next year... Staff are polite and very helpful.
Stayed 3 nights in Sep 2025

10/10 Excellent

Zoren

Stayed 2 nights in Sep 2025

10/10 Excellent

Mary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 2 nights in Sep 2025

8/10 Good

G

Travelled with family
Liked: Cleanliness, staff & service
Great location Friendly staff
Stayed 6 nights in Aug 2025

10/10 Excellent

MWail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Aug 2025

10/10 Excellent

Dylan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful throughout the stay. My wife and i would definitely stay here again.
Stayed 4 nights in Aug 2025

10/10 Excellent

ARPITA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent in all part, best staff ever came across, always there to help even go further to help, room cleaner where best in every way. I would love to go back again and again. throughout the stay every day rooms are fresh and clean. I would recommend to any one who want good experience.
Stayed 6 nights in Aug 2025