Note fondée sur 206 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,1 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 févr. 2022 sur Hotels
Un séjour au top. L'hôtel est tres bien situé et le service est vraiment génial !!!
Commentaires de Gestion de l’hôtel
28 juin 2022 par Nagy Nagaty, Gestion de l’hôtel
Dear Valued Guest,
Thank you very much for your amazing feedback, it is with great happiness to learn that you enjoyed your stay with us and were impressed with the service of our team.
They will be thrilled to hear about your feedback, it is truly rewarding to know that you appreciated their helpful and approachable service and warm welcome.
Look forward to welcoming you back soon!
Best Regards,
Nagy Nagaty
Hotel Manager
par un voyageur
Great Hotel, Perfect Location, Super Service
Publié le 2 janv. 2022 sur HotelsGreat hotel, well located within walking distance (30 minutes) from the Burj or 15 minutes from nearest Metro.
Possible to rent eBikes just in front of the Hotel. Count 20 minutes to Kite Beach.
Service from Concierge is always great.
Just 1 thing: rooms with view over Shek Zayed road are noisy (2 x 8 lanes...).
Commentaires de Gestion de l’hôtel
28 juin 2022 par Nagy Nagaty, Gestion de l’hôtel
Dear Philippe,
When placing your trust in the V Hotel, Curio Collection by Hilton, you are in the best hands. Our fabulous team members throughout the hotel are always there to promptly assist you and cater for anything you need during your stay. Thank you for taking the time to share your wonderful feedback and for your compliments on the service of our team. Please accept our sincere apology if we were not able to meet your expectations on some aspects of your stay and we would like to assure you that your feedback is taken into consideration for further improvements. We certainly hope that you will always be in good health. We look forward to welcoming you back soon to our hotel in order to make your next stay with us a more memorable one.
Best Regards,
Nagy Nagaty
Hotel Manager
par un voyageur
Publié le 29 déc. 2021 sur Expedia
les photos ne correspondent pas à l'hôtel, une chambre de 2 au lieu de 4, réservée !
Commentaires de Gestion de l’hôtel
28 juin 2022 par Nagy Nagaty, Gestion de l’hôtel
Dear Marjorie,
When placing your trust in the V Hotel, Curio Collection by Hilton, you are in the best hands. Our fabulous team members throughout the hotel are always there to promptly assist you and cater for anything you need during your stay. Thank you for taking the time to share your wonderful feedback and for your compliments on the service of our team. Please accept our sincere apology if we were not able to meet your expectations on some aspects of your stay and we would like to assure you that your feedback is taken into consideration for further improvements. We certainly hope that you will always be in good health. We look forward to welcoming you back soon to our hotel in order to make your next stay with us a more memorable one.
Best Regards,
Nagy Nagaty
Hotel Manager
par un voyageur
Publié le 14 août 2019 sur Hotels
Commentaires de Gestion de l’hôtel
15 août 2019 par F_Reinisch, Gestion de l’hôtel
Dear Diana,
We appreciate you leaving the rating of your stay as it helps us and other guests indicate the level of service being provided. We are thrilled that we have earned your full satisfaction!
Hope to welcome you back in the near future.
Best Regards,
Fredrik Reinisch
Complex General Manager
par un voyageur
Publié le 13 juill. 2019 sur Expedia
Très bel hôtel moderne en décoration
Equipe très sympa (plusieurs membres parlent le Français).
Chambre confortable avec belle vue sur le canal et la mer.
Salle de bain originale et surtout pas de soucis de pression d'eau ou de température.
Hâte d'y retourner pour mon prochain séjour en famille.
Pas de soucis de bruits concernant la discothèque (j'étais au 14ème étage, la discothèque est au 32ème).
Commentaires de Gestion de l’hôtel
15 juill. 2019 par F_Reinisch, Gestion de l’hôtel
Dear Anonymous,
Thanks for taking the time to share your valuable feedback with your fellow travellers. I am thrilled to learn we stood out because of our hotel facilities,staff hospitality, and diversity, helping in assisting our guests from all over the world. From entertainment to nightlife, dining and a world class theater, we are thrilled you enjoyed the Al Habtoor City hotel collection and hope to welcome you back in the near future.
Best Regards,
Fredrik Reinisch
Complex General Manager
par un voyageur
Publié le 6 mars 2019 sur Hotels
Commentaires de Gestion de l’hôtel
20 mars 2019 par Fredrik Reinisch, Gestion de l’hôtel
Dear Antoine,
Thanks for taking the time to provide your rating on your recent stay with us at the V Hotel, Curio Collection by Hilton. We can see from your 10 out of 10 rating that you have enjoyed your time with us. We do hope that we get the pleasure of serving you in the near future!
Best Regards,
Fredrik Reinisch
General Manager
par un voyageur
Lamentable
Publié le 3 févr. 2019 sur HotelsLoin de figurer dans les 5 étoiles aucun service aucun accueil vue canal annoncé mais vue immeubles en constructions ne vaut pas plus de 3 étoiles
Commentaires de Gestion de l’hôtel
28 juin 2022 par Nagy Nagaty, Gestion de l’hôtel
Dear Anthony,
When placing your trust in the V Hotel, Curio Collection by Hilton, you are in the best hands. Our fabulous team members throughout the hotel are always there to promptly assist you and cater for anything you need during your stay. Thank you for taking the time to share your wonderful feedback and for your compliments on the service of our team. Please accept our sincere apology if we were not able to meet your expectations on some aspects of your stay and we would like to assure you that your feedback is taken into consideration for further improvements. We certainly hope that you will always be in good health. We look forward to welcoming you back soon to our hotel in order to make your next stay with us a more memorable one.
Best Regards,
Nagy Nagaty
Hotel Manager
par un voyageur
Très agréable séjour à Dubai
Publié le 2 janv. 2019 sur Hotels5jours a Dubai extra. Hôtel très bien situé mais dommage qu’il n’y ait pas de commerces et autres au pied de l’hôtel. Service de taxi super en revanche!!! Personnel de l’hôtel au petit soin avec nous! Je recommande !!
Commentaires de Gestion de l’hôtel
28 juin 2022 par Nagy Nagaty, Gestion de l’hôtel
Dear Solenn,
Thank you very much for your amazing feedback, it is with great happiness to learn that you enjoyed your stay with us and were impressed with the service of our team.
They will be thrilled to hear about your feedback, it is truly rewarding to know that you appreciated their helpful and approachable service and warm welcome.
Look forward to welcoming you back soon!
Best Regards,
Nagy Nagaty
Hotel Manager
par un voyageur
Hôtel magnifique
Publié le 22 juill. 2018 sur HotelsSuper hôtel magnifique à quelque minutes en taxi de Dubaï mall
Commentaires de Gestion de l’hôtel
30 août 2018 par Fredrik, Gestion de l’hôtel
Dear Adil,
Thank you for giving us a 5 out of 5 rating and for sharing your positive feedback regarding your recent stay at V Hotel Dubai, Curio Collection by Hilton.
We are delighted to see your comments on how much you liked the hotel overall and its convenient location.
The team and I look forward to welcoming you back in the near future.
Best regards,
Fredrik Reinisch – General Manager
par un voyageur de canada
Bad experience
Publié le 11 avr. 2018 sur ExpediaThe staff is rude, starting with the all-day present ''bouncers'' in the lobby. The breakfast is very limited and runs till 10h30, while trying to eat the leftovers (almost ran out of everything even 1 hour before closure) you are surrounded by the noisy staff preparing for lunch service. I asked for an Americano coffee this morning and the waiter started an argument that it was the same as a black coffee and just didn't want to provide it. The electric plugs are not properly working in the room. We had a staff to check them and the very same night they failed again resulting in us, my wife and I, missing batteries for our experiences, pictures and Uber orders. The Main Entrance is very crowded and receptionist were busy during check in / out. The concierge won't answer the phone and the best part is, I'm an SPG Gold member with more than 79 stays in SPG hotels. I always get an upgrade or some perks, free drinks, activities etc. Upon checking-in I was told that since we booked with Expedia, we weren't getting any upgrades, points or anything else. I am terribly unsatisfied and they just lost a long time client. I will send my money to the Burj, the Four Seasons or any other 5 stars hotel in Dubai looking to connect with a young entrepreneur that likes to spend.
