Ratings based on 1,082 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 31, 2024 on Hotels
The windown is not allowed to open.No kettle.
Comment from Hotel Management
Jan. 31, 2024 by A.Raiss, Hotel Management
Dear y Hitianland,Thank you for choosing to stay at Marlin Hotel, and we appreciate your feedback regarding your recent visit. We value your input as it helps us improve our services.We apologize for any inconvenience caused by the windows not being allowed to open and the absence of a kettle in your room. Your comfort is important to us, and we understand the significance of these amenities during your stay. We will certainly review these concerns with our team to see how we can address and improve these aspects for our guests.If you have any specific preferences or requirements, please don't hesitate to reach out to our front desk or myself.We are here to ensure that your stay is as comfortable as possible, and we appreciate your understanding as we work to enhance our offerings.Best regards,A.RaissNight Manager Marlin HotelDublinnm@marlin.com
by A traveller
Posted Jan. 27, 2024 on Hotels
Comment from Hotel Management
Jan. 28, 2024 by Korhan, Hotel Management
Hi John, Thank you for taking the time to share your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us at our hotel in Dublin. It's delightful to know that our amenities and services met your expectations and contributed to a memorable experience. Your kind words are truly appreciated and will certainly be shared with our team. We look forward to welcoming you back for another fantastic stay! Best regards, Marlin Team
by A traveller
Posted Jan. 26, 2024 on Hotels
Comment from Hotel Management
Jan. 28, 2024 by Korhan, Hotel Management
Hi Jared, Thank you for taking the time to share your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us at our hotel in Dublin. It's delightful to know that our amenities and services met your expectations and contributed to a memorable experience. Your kind words are truly appreciated and will certainly be shared with our team. We look forward to welcoming you back for another fantastic stay! Best regards, Marlin Team
by A traveller
Posted Jan. 22, 2024 on Expedia
Comment from Hotel Management
Jan. 23, 2024 by Marlin Team, Hotel Management
Hi Natalie, Thank you for taking the time to share your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us at our hotel in Dublin. It's delightful to know that our amenities and services met your expectations and contributed to a memorable experience. Your kind words are truly appreciated and will certainly be shared with our team. We look forward to welcoming you back for another fantastic stay! Best regards, Marlin Team
by A traveller
Posted Jan. 22, 2024 on Hotels
Comment from Hotel Management
Jan. 23, 2024 by Marlin Team, Hotel Management
Hi Samuel, Thank you for taking the time to share your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us at our hotel in Dublin. It's delightful to know that our amenities and services met your expectations and contributed to a memorable experience. Your kind words are truly appreciated and will certainly be shared with our team. We look forward to welcoming you back for another fantastic stay! Best regards, Marlin Team
by A traveller
Posted Jan. 21, 2024 on Hotels
Comment from Hotel Management
Jan. 22, 2024 by Marlin Team, Hotel Management
Dear Samuel,Thank you for taking the time to share your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us at our hotel in Dublin. It's delightful to know that our amenities and services met your expectations and contributed to a memorable experience. We look forward to welcoming you back for another fantastic stay! Best regards,
by A traveller
Posted Jan. 20, 2024 on Expedia
Comment from Hotel Management
Feb. 9, 2024 by Lisa, Hotel Management
Dear Maeve,Thank you very much for choosing us and taking part of your time completing our survey, highly appreciated.It is a pleasure for us to see you had a great time with us in Marlin Dublin and enjoyed our services.We look forward to welcome you back, hopefully soon.Kind regards,
by A traveller
Make sure not to forget anything
Posted Jan. 20, 2024 on HotelsNice Hotel, good location. Customer service isn’t great though-their phone line is very hard to get through on. I left something behind in my room and contacted them by phone eventually-they said they would ring me back but never did. I also emailed them twice but got no response whatsoever. Tried to ring again twice but never managed to get through.
Comment from Hotel Management
Jan. 22, 2024 by Marlin Team, Hotel Management
Dear Gavin,Thank you for taking the time to share your feedback about your recent stay at the Marlin Hotel. We appreciate your positive comments about the hotel's niceness and good location.However, we are truly sorry to hear about the challenges you faced with our customer service, particularly the difficulty in reaching us by phone and the lack of response to your emails. Please accept our sincere apologies for any inconvenience this may have caused.We understand the importance of promptly addressing guest concerns, and we regret that we fell short in this instance. Rest assured, we take your feedback seriously, and we will be investigating the communication issues to ensure that this does not happen in the future.If you could provide us with more details about the item you left behind, we will make every effort to locate it and arrange for its return to you. Additionally, we would like to personally assist you with any further inquiries or concerns you may have.Once again, we apologize for any inconvenience you experienced, and we appreciate your understanding. We are committed to improving our service, and we hope to have the opportunity to welcome you back for a much-improved experience.Kind regards,A.RaissNight Manager Marlin Hotel
by A traveller
Posted Jan. 19, 2024 on Hotels
Comment from Hotel Management
Jan. 21, 2024 by Marlin Team, Hotel Management
Dear Stephen,Thank you so much for taking the time to share your positive review! We're thrilled to hear that you enjoyed your stay at the Marlin Hotel. Our team works hard to provide a memorable experience, and it's truly rewarding to know that we met your expectations.If there's anything specific that stood out to you or any particular team member who contributed to your positive experience, we'd love to hear more about it. Your feedback is invaluable to us as we strive to continuously enhance our services.We look forward to welcoming you back to the Marlin Hotel in the future. If you have any further comments or suggestions, please don't hesitate to reach out.Kind regards,Marlin Hotel
by A traveller
Posted Jan. 17, 2024 on Hotels
Comment from Hotel Management
Jan. 18, 2024 by Marlin Team, Hotel Management
Hello David,Thank you for taking the time to share your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us at our hotel in Dublin. If there is anything you particularly liked, or feel we could improve further upon, please do not hesitate to share it with us. We hope to have the opportunity to welcome you again soon!Best regards,
