Ratings based on 765 Guest Reviews

Hear it directly from our travellers
4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Posted Mar. 4, 2024 on Expedia
They have gated onsite parking, and the rooms have a kitchenette. Very close walking to the downtown shops and restaurants.
Comment from Hotel Management
Mar. 10, 2024 by Cecillia Warriner - Property Manager , Hotel Management
Thank you for your feedback regarding your recent stay here with us at Quest Dunedin. We trust that the rest of your stay went well.
4 out of 5
by A traveller

Posted Feb. 27, 2024 on Expedia
All good
Comment from Hotel Management
Mar. 2, 2024 by Cecillia (CJ) Warriner - Property Manager, Hotel Management
Thank you for taking the time to provide feedback. Please let us know if there is anything we can improve on.
5 out of 5
by A traveller

Posted Feb. 24, 2024 on Hotels
Very well placed hotel with parking - although had to be pre-booked - much appreciated Staff friendly Well designed apartment with everything you could need definitely stay again
Comment from Hotel Management
Mar. 2, 2024 by Cecillia (CJ) Warriner - Property Manager, Hotel Management
Thank you for taking the time to provide feedback regarding your recent stay - we hope you enjoyed the rest of your trip
4 out of 5
by A traveller

Posted Feb. 24, 2024 on Expedia
Check in was 2pm, but unfortunately the apartment was not ready until 2.45pm. There was construction happening across the road (pile driving), but we were out most of the day and it stopped at 5.10pm. The family apartment with twin beds and King bed was great. Really enjoyed how the apartment was serviced everyday. There was the option for breakfast available by request. Having a carpark booked in the Quest was essential, as this was a safe option for the security of our rental car. I was concerned that our apartment was entered by another family when we were at dinner (whose keys worked on the lock and ours stopped working). It appeared our apartment may have been double booked, however this was resolved in a very timely manner. Other then a couple of hiccups our stay was amazing, the Quest is central to everything and walking distance to The Octagon, Central Dunedin, the Railway Station, Otago University, restaurants and night clubs/bars. It's a great option for a family, couples, or single person.
Comment from Hotel Management
Mar. 2, 2024 by Cecillia (CJ) Warriner - Property Manager, Hotel Management
Good Afternoon Kathleen thank you so much for taking the time to provide feedback - we appricate all feedback good and bad. I will pass on your lovely feedback to our staff during our next meeting and we hope you enjoyed the rest of your trip.
5 out of 5
by A traveller

Posted Feb. 22, 2024 on Expedia
Lovely welcoming room and quest always have great kitchenette facilities. A great laundry facility on the floor was a plus. Will stay again. Great base to explore Dunedin city. Not a resort- just a really pleasant place to rest at end of day. Countdown Suoermarket a couple of doors away. You must prebook the limited onsite parking- about $15 per day
Comment from Hotel Management
Mar. 2, 2024 by Cecillia (CJ) Warriner - Property Manager, Hotel Management
Thank you for taking the time to provide feedback - we really appricate it , this will be past on to the staff at our next staff meeting - we trust that you enjoyed the rest of your stay.
5 out of 5
by A traveller

Posted Feb. 18, 2024 on Expedia
Very clean. Friendly staff. Walking distance yo the quadrant and university campus
Comment from Hotel Management
Feb. 19, 2024 by Cecillia Warriner - Property Manager , Hotel Management
Thank you for your lovely feedback
2 out of 5
by A traveller

Posted Feb. 17, 2024 on Wotif
Staff were friendly and helpful. But there was major construction across the street which made the building shake and was very noisy all day.
Comment from Hotel Management
Feb. 19, 2024 by Cecillia Warriner - Property Manager , Hotel Management
Thank you for taking the time to provide feedback on your recent stay. The Construction across the road is for the new Hospital Build and they are currently pile. We apologies for any inconvenience that this may have caused.
5 out of 5
by A traveller

Posted Feb. 11, 2024 on Wotif
Good clean, good supply of goods for refreshments
Comment from Hotel Management
Feb. 19, 2024 by Cecillia Warriner - Property Manager , Hotel Management
Thank you for taking the time to provide feedback regarding your recent stay with us
5 out of 5
by A traveller

Posted Feb. 11, 2024 on Wotif
Very nice property. The room facilities, washing machine, drier, fridge, dishwasher etc. was great. Our room, which was at the front, was at times a bit noisy while trying to sleep, probably made worse because we are not used to noise.
Comment from Hotel Management
Feb. 19, 2024 by Cecillia Warriner - Property Manager , Hotel Management
Thank you for taking the time to provide feedback regarding your recent stay with us - please let us know if you book with us again and we will do our upmost to move you to the back of the building.
5 out of 5
by A traveller

Posted Feb. 11, 2024 on Expedia
The space and cleanliness of the room
Comment from Hotel Management
Feb. 19, 2024 by Cecillia Warriner - Property Manager , Hotel Management
Thank you for taking the time to provide feedback regarding your recent stay with us.