Note fondée sur 144 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,1 sur 5
85 % des clients le recommandent
4,3 Propreté de la chambre
4,4 Service et personnel
4,0 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Bel hôtel

Publié le 22 mai 2020 sur Hotels
Chambre petite Très propre et conformable sinon Bon service Bel hôtel
5 sur 5
par frederic

tres bon accueil

Publié le 2 janv. 2018 sur Hotels
TRès bon sejour avec vue sur le concert du 31 decembre depuis la chambre.Attention musique jusque 6 heures du matin!
3 sur 5
par un voyageur de chanay

Bon séjour.

Publié le 25 déc. 2017 sur Expedia
Bon hotel sécurisé avec un accès direct à un centre commercial avec divers resto. Le petit dej est excellent. La wifi n'est gratuite que 15mn par jour et par chambre, après c'est payant. Chambres petites sans séparation d'intimité avec le wc ou la douche. Le lavabo est visible en face du lit. L'hotel est sonore, les portes claquent jour et nuit. Les rideaux ne sont pas occultants. La piscine n'est accessible que si le jardin n'est pas été loué pour une convention ou une soirée privée. Le DJ fera sa musique jusqu'à minuit et demi... de plus la piscine ne sera pas accessible la veille pour la mise en place, ni le lendemain, il faut bien ranger. L'hotel est écarté du centre ville est c'est préférable pour le sécurité, l'accès autoroute ou la proximité de la plage. Le personnel est aux petits soins, accessible, à l'écoute et avec certaines personnes il est facile de partager de bons moments de rire en anglais et avec d'autres en français. Je déconseille cet hôtel pour se reposer.
4 sur 5
par Franck

Business

Publié le 27 nov. 2017 sur Hotels
Good location, excellent service, nice rooms, good view over the ocean. The indian restaurant in the hotel is of good quality.
4 sur 5
par un voyageur

Bon acceuil, proche de la plage

Publié le 10 nov. 2017 sur Expedia
High-end hotel, mais les chambres standard sont plutot petit.
5 sur 5
par un voyageur

Publié le 28 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 mars 2024 par Zinhle Mthethwa, Gestion de l’hôtel
Dear Cecilie,Thank you for choosing the Suncoast Hotel & Towers as your preferred travel destination and for sharing your positive feedback with us.Suncoast Hotel & Towers has always taken pride in ensuring that our guests have a home away from home feeling. Our main priority being providing the highest level of hospitality, we do take our guests very seriously and always strive to meet our guest’s expectations.We hope to see you soon in the near future.Kind Regards,Zinhle MthethwaRooms Division ManagerSuncoast Hotel and Towers
3 sur 5
par un voyageur de Las Vegas

Publié le 31 janv. 2024 sur Expedia
This was my 10th stay at the property, I noticed housekeeping is not as my past stays, you have to continuously ask for basic things that should be in the room like bath towels.
Commentaires de Gestion de l’hôtel
7 févr. 2024 par Zinhle Mthethwa, Gestion de l’hôtel
Dear Mr/s Peters,At the outset I would like to extend gratitude to you for your detailed feedback. It is only through feedback such as yours that we are able to maintain and indeed where necessary improve on our service to our valued guests.Suncoast Hotel & Towers has always taken pride in ensuring that our guests have a home away from home feeling. Our main priority being providing the highest level of hospitality, we do take our guests very seriously and always strive to meet our guest’s expectations.Your comment with regards to housekeeping has been escalated to the Executive housekeeper to address accordingly. Whilst an apology will regrettably not alter the outcome of your experience, we do extend it with all sincerity. Rest assured of our continued effort at service excellence.Please do not hesitate to contact me should you require anything further.Warm RegardsZinhle MthethwaRooms Division ManagerSuncoast Hotel and Towers
5 sur 5
par un voyageur

Luxurious place in Durban

Publié le 28 janv. 2024 sur Hotels
Clean place .. nice food
Commentaires de Gestion de l’hôtel
28 janv. 2024 par Zinhle Mthethwa, Gestion de l’hôtel
Dear Valued Guest,Thank you for choosing the Suncoast Hotel & Towers as your preferred travel destination and for sharing your positive feedback with us.Suncoast Hotel & Towers has always taken pride in ensuring that our guests have a home away from home feeling. Our main priority being providing the highest level of hospitality, we do take our guests very seriously and always strive to meet our guest’s expectations.We hope to see you soon in the near future.Kind Regards,Zinhle MthethwaRooms Division ManagerSuncoast Hotel and Towers
5 sur 5
par un voyageur

Happy

Publié le 3 janv. 2024 sur Hotels
The Hotel is well placed for families because the restaurants, casino, movie theatre are downstairs which is convenient. The rooms are clean and functional however, the cleaners need to pay attention to detail as there is noticeable black mildew buildup in the shower. Vegetarian breakfast must be requested although the chef frying the eggs seemed to take my request grudgingly.
Commentaires de Gestion de l’hôtel
3 janv. 2024 par Zinhle Mthethwa, Gestion de l’hôtel
Dear ReshmaAt the outset I would like to extend gratitude to you for your detailed feedback. It is only through feedback such as yours that we are able to maintain and indeed where necessary improve on our service to our valued guests.We at Suncoast Hotel and Towers pride ourselves in an energetic, dynamic, responsive team and are delighted by your constructive feedback. In addition we assure you that the comfort of our guests sits paramount at our establishment.Your comments regarding the housekeeping cleaners, the shower and chef has been escalated to the respective department Managers and will be addresses accordingly. Whilst an apology will regrettably not alter the outcome of your experience, we do extend it with all sincerity. We hope to see you soon in the near futurePlease do not hesitate to contact me should you require anything further.Warm RegardsZinhle MthethwaRooms Division ManagerSuncoast Hotel and Towers
4 sur 5
par un voyageur

Publié le 1 janv. 2024 sur Hotels
Was amazing
Commentaires de Gestion de l’hôtel
7 févr. 2024 par Zinhle Mthethwa, Gestion de l’hôtel
Dear Mr/s Ebrahim,Thank you for choosing the Suncoast Hotel & Towers as your preferred travel destination and for sharing your positive feedback with us.Suncoast Hotel & Towers has always taken pride in ensuring that our guests have a home away from home feeling. Our main priority being providing the highest level of hospitality, we do take our guests very seriously and always strive to meet our guest’s expectations.We hope to see you soon in the near future.Kind Regards,Zinhle MthethwaRooms Division ManagerSuncoast Hotel and Towers
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