Ratings based on 473 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 1, 2024 on Expedia
Remarkable breakfast buffet with a great selection
Comment from Hotel Management
Jan. 18, 2024 by Katharina van Elst, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Katharina van Elst
by A traveller
Posted Dec. 16, 2023 on Hotels
Comment from Hotel Management
Dec. 23, 2023 by Leo Boutique, Hotel Management
Dear Guest,It's wonderful to hear that you found our hotel to your liking. We're committed to providing our guests with a pleasant stay and your positive words truly make our efforts worthwhile. We look forward to welcoming you back to Leonardo Boutique Hotel Düsseldorf in the future.Best Regards,Valentina M. (Front Office)
by A traveller
Posted Nov. 23, 2023 on Expedia
Comment from Hotel Management
Dec. 4, 2023 by Katharina van Elst , Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Leonardo Team
by A traveller
Great but lack of safety
Posted Nov. 20, 2023 on HotelsBasically we love staying in this hotel. But one thing really bad was the safety in the bathroom. We will need to stand or sit in the slippery tub when we shower. So once, i slipped, holding onto the movable glass panel and fell out of the tub onto the floor. A few days later, my husband slipped and sat on his bum inside the tub while standing. There was no safety hand bar, non slipped base and with the movable glass panel, makes showering a chore.
Comment from Hotel Management
Nov. 23, 2023 by Leo Boutique, Hotel Management
Dear Guest,we are sorry to hear that your stay was not entirely satisfactory. Your safety and well-being are very important to us. We place great importance on the quality of our rooms and the safety of our guests. Your experience is not representative of the high standards we set.We regret that you had difficulties with the bathroom. It is important to us that you feel comfortable and safe in our facilities. We take your comments very seriously and will take note of them.We look forward to welcoming you back soon and providing you with an all-round satisfactory experience.Yours sincerely,Stella Krummel Front Office Agent Leonardo Boutique Düsseldorf
by A traveller
Posted Nov. 16, 2023 on Hotels
Comment from Hotel Management
Dec. 4, 2023 by Katharina van Elst, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Leonardo Team
by A traveller
Posted Nov. 13, 2023 on Hotels
Comment from Hotel Management
Nov. 15, 2023 by Leo Boutique, Hotel Management
Liebe Ami,Vielen lieben Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Stella Krummel Front Office Agent Leonardo Boutique Düsseldorf
by A traveller
Posted Nov. 2, 2023 on Hotels
Comment from Hotel Management
Nov. 6, 2023 by Leo Boutique, Hotel Management
Lieber Thomas,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Stella Krummel Front Office Agent Leonardo Boutique Düsseldorf
by A traveller
Posted Oct. 19, 2023 on Hotels
Comment from Hotel Management
Nov. 11, 2023 by Leo Boutique, Hotel Management
Liebe Jodie,Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Stella Krummel Front Office AgentLeonardo Boutique Hotel Düsseldorf
by A traveller
Posted Oct. 13, 2023 on Hotels
Comment from Hotel Management
Dec. 4, 2023 by Katharina van Elst, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Leonardo Team
by A traveller
Posted Oct. 4, 2023 on Expedia
The staff were fabulous, great breakfast
Comment from Hotel Management
Nov. 18, 2023 by Andrea P., Front Office, Hotel Management
Dear Sandra,It brings us immense pleasure to hear that you had a delightful experience with us. Our staff strives to provide exceptional service, making your stay comfortable and pleasant. We're also glad you enjoyed our breakfast. It is our aim to offer a variety of choices to start your day right. We look forward to welcoming you back for another fabulous stay at Leonardo Boutique Hotel Düsseldorf.Kind regards,
